Dr Fox Pharmacy- Logo - reviews

Dr Fox Pharmacy
Reviews:

4,348 reviews in the last 12 months46,734 total reviews  

4.94
Excellent

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Dr Fox Pharmacy fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

26 Oct 2023
 Verified review
I ordered some generic Cialis, tadalafil, and it works great! This is the second order I have placed, and on both occasions the medicines arrived quickly and discreetly packaged. Great service from Dr. Fox team. I would highly recommend!

Top negative review

15 Jun 2023
 Verified review
On the past 2 months. Past 2 occasions . Been given substandard pill's . Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
PD
Philip D.
Manchester
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Reviews for Dr Fox Pharmacy

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10 days ago
 Verified review
I only went for the low dosage and it did what it’s supposed to do. After about 1 hour it kicked in and it lasted long enough ! Maybe i could of done with a higher dosage but I am 66 and my wife seemed perfectly satisfied 👍
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6 Mar 2024
 Verified review
They do what they say and deliver what you purchase efficiently. Prices at the moment are the most important factor.
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CR
Chris R.
Oxford
6 Mar 2024
 Verified review
Reliable and fast delivery with careful follow up. Just wish they were less expensive
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16 Mar 2024
 Verified review
Fast efficient service with clear guidelines and a genuine interest in the patient.
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MC
Martin C.
Weston super Mare
9 days ago
 Verified review

Excellent on line seller.

Reliable meds at very reasonable prices, quickly dispatched.
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16 Mar 2024
 Verified review
Good Advice, Good Price and Prompt Service
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SL
15 Mar 2024
 Verified review
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5 Mar 2024
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1 Mar 2024
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6 days ago
 Verified review
There was nothing wrong with the order, but I needed it urgently and ordered it on a Sunday. I paid for what initially appeared to be next day delivery. I accept that delivery is termed in working days, but I did not receive it until the following Thursday. Having ordered several prescriptions from different companies in the past, this is the worst delivery service I have received.
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Answer by Dr Fox Pharmacy
6 days ago
Hello, the order number you have quoted was placed on 8th March, dispatched the same day and delivered the next day. Does your review perhaps relate to a different order?
13 days ago
 Verified review
I purchased an item and paid via debit card and order confirmed. No mention of age verification at this stage. Only post purchase was I emailed to confirm my identity with passport or driving licence. Neither of which I possess. Fair warning should applied prior to purchase to save the hassle of back and forth messages.
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Answer by Dr Fox Pharmacy
12 days ago
Thank you for your review and very sorry that you were not happy with the service. The patient identity check is mentioned both on the medical questionnaire ("I am over 18 and I agree to identity verification checks") and also the account registration page ("Identity verification: Use correct name and date of birth") prior to ordering. Patient identity can be confirmed with either a photo supplied of an ID document, or using an online 'soft' credit check using registered name, date of birth, and address. Our staff made multiple attempts to help verify your identity but the details requested were not provided, and the order was cancelled and refunded at your request.
22 hours ago
 Verified review
The pills did not work , and left me a the worst headache I’ve ever had using this sort of treatment, even with the coating removed, please send me a return label and refund or replace them with something that works please , regards Dennis
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AH
Alan H.
Norwich
14 Mar 2024
 Verified review
Rude staff don’t answer the telephone ,they have shut my account down with no refund,
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Answer by Dr Fox Pharmacy
14 Mar 2024
Unfortunately we are now unable to provide service to your address as we seem to have multiple issues with deliveries, resulting in significant losses incurred (full refunds are issued every time). We want to ensure we can maintain our usual high standards, including delivery, which appear to have not been upheld for your previous orders. Apologies for this, we would suggest using an alternative online pharmacy supplier, or to contact your usual GP. Our staff are available by phone Mon-Fri 9am-5pm.
16 Mar 2024
 Verified review
Not good make not as good as proper brand
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2 days ago
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2 days ago
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Answer by Dr Fox Pharmacy
2 days ago
Hello. Thank you for your review, we will contact you directly to resolve any issue you may have had. Best regards
23 Feb 2024
 Verified review

Excellent service

Excellent service. Kept me updated about my order which was very reassuring. I like the follow up email to check if all is alright with the product and treatment.
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2 Feb 2024
 Verified review
Their website is better than others , easy to access, their products are cheaper and quality than most pharmacies and they have fast delivery services
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23 Feb 2024
 Verified review
Good prices and excellent service. Very quick at sorting any issues. Thank you. Royal mail fabricate their delivery day and time. Not good
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5 Feb 2024
 Verified review
Very easy and efficient process and quick delivery. I have only used for one product so only rating 4 stars to reflect my own experience.
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