Dr Fox PharmacyReviews:
4,415 reviews in the last 12 months47,049 total reviews
Excellent
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Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
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Top negative review
15 Jun 2023
Verified review
On the past 2 months. Past 2 occasions .
Been given substandard pill's .
Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
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PD
Philip D.
Manchester
Reviews for Dr Fox Pharmacy
13 days ago
Verified review
You decided on your delivery that
The item had to be signed for when
Delivered by Royal Mail . I understand
The principle despite this item can be
Bought at Tescos . My point is that I
Couldn’t go out all day to buy food till 7 30 pm, as I had to wait for delivery
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29 Mar 2024
Verified review
easy to get tablets .. repeat easy ... and delivered on time
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MC
Martin C.
Weston super Mare
21 Mar 2024
Verified review
Excellent on line seller.
Reliable meds at very reasonable prices, quickly dispatched.
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11 days ago
Verified review
Having to be in when parcel delivered is a pain
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2 Apr 2024
Verified review
Easy and straightforward ordering
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8 days ago
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13 days ago
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5 Apr 2024
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23 Mar 2024
Verified review
There was nothing wrong with the order, but I needed it urgently and ordered it on a Sunday. I paid for what initially appeared to be next day delivery. I accept that delivery is termed in working days, but I did not receive it until the following Thursday.
Having ordered several prescriptions from different companies in the past, this is the worst delivery service I have received.
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Answer by Dr Fox Pharmacy
24 Mar 2024
Hello, the order number you have quoted was placed on 8th March, dispatched the same day and delivered the next day. Does your review perhaps relate to a different order?
28 Mar 2024
Verified review
The pills did not work , and left me a the worst headache I’ve ever had using this sort of treatment, even with the coating removed, please send me a return label and refund or replace them with something that works please , regards Dennis
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Answer by Dr Fox Pharmacy
30 Mar 2024
Hello, very sorry to hear you are not happy with your order. We will contact you directly to arrange an exchange for a different brand to try, or a refund. Kind regards
1 Apr 2024
Verified review
Disappointing delivery times
I was disappointed in the delivery time. I placed the order on a Sunday and received the package on the following Wednesday. There’s other pharma services I’ve used which have had more efficient postage services.
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Answer by Dr Fox Pharmacy
2 Apr 2024
Thank you for your review and sorry you were not happy with the delivery time. The order was despatched on the Monday via Royal Mail Tracked 24 which aims to deliver next day, but on occasion can take longer.
27 Mar 2024
Verified review
Ordered generic sildenafil 100mg x8. Zero effect anywhere! I suspect these are fake pills, as 50mg generic from my gp works no problem at all. Won’t be using Dr Fox again.
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Answer by Dr Fox Pharmacy
27 Mar 2024
Hello. Thank you for your review. Sorry to hear this medicine has not worked for you. If the medicine did not work, please consult your regular doctor as you may need tests and alternative treatment. All our medicine is genuine, <a href="https://www.doctorfox.co.uk/news/generic-medicine-faqs/">UK licensed and approved</a>, and posted from our <a href="https://www.doctorfox.co.uk/regulation.html">registered UK pharmacy</a>. Whilst all brands are clinically identical, some patients do report a preference.
We will contact you directly regarding an exchange. Best regards
4 Apr 2024
Verified review
Medication did not arrive. Still awaiting a refund 3 weeks on!
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Answer by Dr Fox Pharmacy
4 Apr 2024
Hello. Thank you for your review, the refund was actioned on 21 March. We will contact you directly regarding this. Best regards
8 days ago
Verified review
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28 Mar 2024
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27 Mar 2024
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Answer by Dr Fox Pharmacy
27 Mar 2024
Hello. Thank you for your review, we will contact you directly to resolve any issue you may have had. Best regards
23 Feb 2024
Verified review
Excellent service
Excellent service. Kept me updated about my order which was very reassuring.
I like the follow up email to check if all is alright with the product and treatment.
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23 Feb 2024
Verified review
Good prices and excellent service. Very quick at sorting any issues. Thank you. Royal mail fabricate their delivery day and time. Not good
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6 Mar 2024
Verified review
They do what they say and deliver what you purchase efficiently.
Prices at the moment are the most important factor.
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