Dr Fox PharmacyReviews:
4,415 reviews in the last 12 months47,049 total reviews
Excellent
TrustmarkValid
Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
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Top negative review
15 Jun 2023
Verified review
On the past 2 months. Past 2 occasions .
Been given substandard pill's .
Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
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PD
Philip D.
Manchester
Reviews for Dr Fox Pharmacy
27 Mar 2024
Verified review
Ordered generic sildenafil 100mg x8. Zero effect anywhere! I suspect these are fake pills, as 50mg generic from my gp works no problem at all. Won’t be using Dr Fox again.
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Answer by Dr Fox Pharmacy
27 Mar 2024
Hello. Thank you for your review. Sorry to hear this medicine has not worked for you. If the medicine did not work, please consult your regular doctor as you may need tests and alternative treatment. All our medicine is genuine, <a href="https://www.doctorfox.co.uk/news/generic-medicine-faqs/">UK licensed and approved</a>, and posted from our <a href="https://www.doctorfox.co.uk/regulation.html">registered UK pharmacy</a>. Whilst all brands are clinically identical, some patients do report a preference.
We will contact you directly regarding an exchange. Best regards
3 Feb 2024
Verified review
Shop around.... Don't be a loyal customer!
When buying private medicines, Dr Fox claim that they are the best value, trust me they are not... I asked for a price match to which they agreed but am I am still waiting for the difference to be refunded....
My advice shop around... loyalty doesn't matter... remember you can be a loyal customer but the loyalty is rarely paid back!
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Answer by Dr Fox Pharmacy
3 Feb 2024
Thank you for your review. I can confirm that the price match was honoured and the price you paid was adjusted to reflect this. Kind regards
12 Jun 2023
Verified review
The medication I normally would receive worked for my wellbeing, the medication I recently received did not have a positive outcome and they were white not blue
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Answer by Dr Fox Pharmacy
12 Jun 2023
Thank you for your review and very sorry that the latest medicine supplied was not satisfactory. Generic medicine supplied will change often due to availability from manufacturers (all medicine supplied is UK licensed). Patients with a manufacturer/brand preference can have this noted on their Dr Fox account. Unwanted medicine may be returned for a refund. Our customer service team have been in touch.