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Top positive review
26 Oct 2023
Verified review
I ordered some generic Cialis, tadalafil, and it works great! This is the second order I have placed, and on both occasions the medicines arrived quickly and discreetly packaged.
Great service from Dr. Fox team. I would highly recommend!
I purchased an item and paid via debit card and order confirmed. No mention of age verification at this stage. Only post purchase was I emailed to confirm my identity with passport or driving licence. Neither of which I possess. Fair warning should applied prior to purchase to save the hassle of back and forth messages.
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Answer by Dr Fox Pharmacy
11 hours ago
Thank you for your review and very sorry that you were not happy with the service. The patient identity check is mentioned both on the medical questionnaire ("I am over 18 and I agree to identity verification checks") and also the account registration page ("Identity verification: Use correct name and date of birth") prior to ordering. Patient identity can be confirmed with either a photo supplied of an ID document, or using an online 'soft' credit check using registered name, date of birth, and address. Our staff made multiple attempts to help verify your identity but the details requested were not provided, and the order was cancelled and refunded at your request.
3 days ago
Verified review
Fast efficient service with clear guidelines and a genuine interest in the patient.
Rude staff don’t answer the telephone ,they have shut my account down with no refund,
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Answer by Dr Fox Pharmacy
5 days ago
Unfortunately we are now unable to provide service to your address as we seem to have multiple issues with deliveries, resulting in significant losses incurred (full refunds are issued every time). We want to ensure we can maintain our usual high standards, including delivery, which appear to have not been upheld for your previous orders. Apologies for this, we would suggest using an alternative online pharmacy supplier, or to contact your usual GP. Our staff are available by phone Mon-Fri 9am-5pm.
13 days ago
Verified review
They do what they say and deliver what you purchase efficiently.
Prices at the moment are the most important factor.
Reliable quality meds delivered quickly and reasonably.
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23 Feb 2024
Verified review
Good prices and excellent service. Very quick at sorting any issues. Thank you. Royal mail fabricate their delivery day and time. Not good
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23 Feb 2024
Verified review
Excellent service
Excellent service. Kept me updated about my order which was very reassuring.
I like the follow up email to check if all is alright with the product and treatment.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
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