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Most relevant positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
It was all a bit of a farce really.
Items packaged in the cheapest Jiffy Bag...the type you can get from Poundland: 10 for £1.
So while in transit from Scotland offered no protection for the contents, so arrived damaged and crushed.
This was not the fault of Royal Mail.
Reached out and spoke to Customer Services, who were great, yet they were let down by the Dispensary and the Dr.
I was sent 2, yes 2 replacement tablets but on this occasion Royal Mail failed to follow simple instructions.
So I did not have adequate Medication to take the full course and as a result had to seek help while overseas.
I did get a refund but all too little too late.
The Dr I was in communication with at Dr. Fox suggested that I could just call my GP and get a prescription all within a day: Not exactly the reality of the current situation within the NHS....
I would not use this Pharmacy again.
The first class service I have come to expect, well done
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4 Nov 2023
Verified review
Very fast service. Company is brilliant at communicating with customer.
Will be ordering from them again.
I purchased Vaniqa cram, this product is amazing at minimising unwanted facial hair for women with POC.
My best regards to the Company
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3 Nov 2023
Verified review
Periodically I develop skin problems. It almost impossible to get non urgent appointments with my GP. Dr Fox is an excellent solution. I know the treatment I need and I am happy to pay to benefit from the Dr Fox efficient service.
Clear and complete pre care consultation. Delivery was swift and private.
Recommended site.
Feel safe with this service
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3 Nov 2023
Verified review
Fast service. Quick communication if needed. Rectified my fault orders quickly. Refunded for medicine was ineffective on me. They always provide my preferred brand. Very happy.
Thank you.