Certificate for winerack-plus.co.uk

No. XCC5CFA3F12861BF2C4572D2DF6A10F0D
 

Approved on
25/06/2014
Valid until
24/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for winerack-plus.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 66 Trusted Shops reviews collected in the last 12 months.
In total, winerack-plus.co.uk has already collected 454 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
28/09/2018
Date of order
28/09/2018
28/09/2018
A great product - just what I was looking for
5.00
Excellent

Date of publication
30/08/2018
Date of order
29/08/2018
30/08/2018
Accurate description of goods and swift delivery
4.67
Excellent

Date of publication
25/08/2018
Date of order
23/08/2018
25/08/2018
Slight bend / Dent on the box storage shelf unit, could have been packaged better. Wine rack shelving was fine
4.67
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
Fantastic product shown on site, easy to order, delivery very fast and efficient. Product as described, very easy to assemble. One extremely happy and satisfied customer.
5.00
Excellent

Date of publication
22/08/2018
Date of order
22/08/2018
22/08/2018
Delivered only a couple of days after ordering and easily assembled to provide a very satisfactory winerack.
5.00
Excellent

Date of publication
21/08/2018
Date of order
21/08/2018
21/08/2018
First class
5.00
Excellent

Date of publication
20/08/2018
Date of order
20/08/2018
20/08/2018
very good wine rack
4.67
Excellent

Date of publication
20/08/2018
Date of order
20/08/2018
20/08/2018
Excellent product
5.00
Excellent

Date of publication
10/08/2018
Date of order
18/07/2018
10/08/2018
Nice sturdy wine rack. Delivery takes quite a few days but as I wasn’t in a hurry it didn’t really matter.
4.00
Good

Date of publication
08/08/2018
Date of order
08/08/2018
08/08/2018
Good product.
5.00
Excellent

Date of publication
31/07/2018
Date of order
31/07/2018
31/07/2018
Great product efficient professional service
5.00
Excellent

Date of publication
26/07/2018
Date of order
26/07/2018
26/07/2018
Very well made 5x5 wine racks but unfortunately this range does not take the very slightly 'fatter' 75ml bottles such as Californian Chardonnays. This is not stated in blurb on the web-site
4.67
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
Very good service.
5.00
Excellent

Date of publication
11/07/2018
Date of order
19/05/2018
11/07/2018
Delivery was well past date originally given and communication was not easy when trying to find out if there was a problem. fixiing screws were missing from the attached plastic bag sohad to buy seperate locally.
3.00
Fair

Date of publication
11/07/2018
Date of order
11/07/2018
11/07/2018
Very smooth transaction
4.67
Excellent

Date of publication
28/06/2018
Date of order
04/05/2018
28/06/2018
Delivery was before the stated date - good communications as there was a lead time. Items excellent quality and look great
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Very good service, excellent product and good quality and price
5.00
Excellent

Date of publication
23/05/2018
Date of order
23/05/2018
23/05/2018
All round good, but of 3, 72 bottle wine racks ordered, one only took 60 bottles...
4.00
Good

Date of publication
22/05/2018
Date of order
13/05/2018
22/05/2018
Website stated 5 day delivery but so far after phone calls and emails and I still have no product delivered and no contact from customer service team.
1.00
Very Poor

Date of publication
18/05/2018
Date of order
16/05/2018
18/05/2018
Excellent product and very good quality. Delivery came in two installments.
4.50
Excellent

Date of publication
03/05/2018
Date of order
03/05/2018
03/05/2018
Very speedy service. Rack was good value for money.
5.00
Excellent

Date of publication
30/04/2018
Date of order
30/04/2018
30/04/2018
Very pleased with my purchase, l would definitely recommend Winerack-plus.co.uk.
5.00
Excellent

Date of publication
22/04/2018
Date of order
22/04/2018
22/04/2018
The delivery driver left the parcel without checking anyone was home and then lied about what he had done, saying a neighbour had taken it (he made up the name of the neighbour).
2.00
Poor

Date of publication
17/04/2018
Date of order
17/04/2018
17/04/2018
Wine rack delivered on time and in perfect condition. As described. A really nice wine rack - a bit tricky to assemble but worth the effort.
5.00
Excellent

Date of publication
16/04/2018
Date of order
16/04/2018
16/04/2018
Excellent quality of product and exceptionally fast delivery. I am most impressed with the service and would not hesitate to use this company again.
5.00
Excellent

Date of publication
09/04/2018
Date of order
09/04/2018
09/04/2018
Overall very good service
4.67
Excellent

Date of publication
03/04/2018
Date of order
10/03/2018
03/04/2018
Delivery Lorry was so big it did a lot of damage to the landscaping around the end of our drive. Driver was very upset at the mess but with all the rain the ground was very soft. If you need a delivery in a smaller van I would let them know The wine racks themselves are nice enough - very bare wood - but they ONLY take "standard" sized bottles - so no white burgundy, Prosecco or Champagne
4.33
Good

Date of publication
26/03/2018
Date of order
26/03/2018
26/03/2018
We did have a problem with the delivery. There was a message on the DHL tracking link stating that the parcel had been misrouted and would be forwarded on when located. The parcel did eventually arrive but there was no notice given by DHL and we just happened to be at home when the delivery was made.
3.67
Good

Date of publication
22/03/2018
Date of order
22/03/2018
22/03/2018
It was so easy Thanks
5.00
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
Great item, great buying experience.
5.00
Excellent

Date of publication
19/03/2018
Date of order
19/03/2018
19/03/2018
Irritating that you price in Sterling, but invoice in Euros.
3.67
Good

Date of publication
12/03/2018
Date of order
12/03/2018
12/03/2018
Easy website, efficient service and exactly what I ordered.
4.67
Excellent

Date of publication
12/03/2018
Date of order
12/03/2018
12/03/2018
Second purchase from wine rack, great service and product.
5.00
Excellent

Date of publication
10/03/2018
Date of order
01/03/2018
10/03/2018
great thanks
5.00
Excellent

Date of publication
10/03/2018
Date of order
14/02/2018
10/03/2018
great thanks
5.00
Excellent

Date of publication
02/03/2018
Date of order
02/03/2018
02/03/2018
Great service and value, we bought the product to deliberately cut down and remodel as it was cheaper than starting from scratch with alternative methods to make an internal cupboard tempered wine rack.
5.00
Excellent

Date of publication
01/03/2018
Date of order
01/03/2018
01/03/2018
Quite pleased with the wine rack - it isn't the best quality wood, but for this price, it will work well
4.67
Excellent

Date of publication
12/02/2018
Date of order
20/01/2018
12/02/2018
Order placed 20 January 2018 this was damaged on arrival in UK and never reached me. Second delivery reached Portsmouth on the 30 January and is still there Third shipment has been despatched today (12 February) who knows if and when it will arrive
Customer service from Ninve is however very good and he cannot do enough or apologise enough but this does not get the goods delivered
3.00
Fair

Date of publication
02/02/2018
Date of order
02/02/2018
02/02/2018
Brilliant. We really love them. We bought four and love the way they stack up. Perfect
5.00
Excellent

Date of publication
31/12/2017
Date of order
08/12/2017
31/12/2017
They were a Christmas present for my son and daughter in law , they were very pleased with the. And are going to order 2 more.
5.00
Excellent

winerack-plus.co.uk customer reviews

winerack-plus.co.uk

winerack-plus.co.uk was certified by Trusted Shops on 25/06/2014.

Contact
Hagenauer Straße 1
65203 Wiesbaden
Germany
c.hartmann@promondo.de
winerack-plus.co.uk
Owner
Promondo Verlag & Versand GmbH
Hagenauer Straße 1
65203 Wiesbaden
Germany
Trade register
Amtsgericht Wiesbaden HRB 9252
Authorized representative
Stefan Woschek
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with winerack-plus.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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