tompress.co.ukReviews

: 39Excellent

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Contact
Tom Press SASU
ZA de la Condamine
81540 Sorèze
France
Trade register
RCS de Castres 438 153 272
Authorised representative
SC L M 2 F

Reviews for tompress.co.uk

4.59/5.00
Excellent
How is the rating calculated?

17 reviews in the last 12 months

82 %
6 %
6 %
2 stars
0 %
6 %
39 total reviews

What other customers say about their experience with tompress.co.uk

Sort order Latest first
5 days ago
No problems buying from France Would buy again Thank you
 Verified review|
 Answer by tompress.co.uk
4 days ago
See you soon :)
Considering the situation and the distance delivery was surprisingly fast.
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Very quick delivery. Lots of safety points on using knife. Comfortable andefficient
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1 week ago
v good service
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3 weeks ago
Excellent service
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3 weeks ago
Great range, fair prices, fast delivery. Would definitely use again
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1 month ago
It's amazing, high quality product.
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 Answer by tompress.co.uk
3 weeks ago
Thank you so much !
1 month ago
Very impressed with the speed of delivery and the goods when they arrived.
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 Answer by tompress.co.uk
1 month ago
Thank you, see you soon.
Ordering from the UK was easy . Customer service and communication was excellent. The items arrived from France in less than a week. Wish more UK companies could rise to this level of service.
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Under the current incredibly difficult circumstances I was really impressed with the service, communication and delivery of these items. Thankyou
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 Answer by tompress.co.uk
1 month ago
Thank you very much.
2 months ago
My order was missing parts which made it unusable, still awaiting parts from the manufacturer, theyre unable to give me a date for when these would arrive, and would not send a replacement machine or find another solution for this issue. Mistakes happen, and it’s how one deals with them which makes the difference.
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 Answer by tompress.co.uk
2 months ago
Hello, We are doing everything to resolve your concerns. Photos were requested you unless error on our part, we have not received them, could you please send them to us? Best regards
5 months ago
Simple and efficient process to obtain item that I had found otherwise unavailable. Many thanks
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very helpful staff, good quality product and delivery very quick. Good all round service and product.
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The reason I put customer service 3 stars is that I asked an important question (to me at least) about the steriliser but nobody ever came back to me about them. When you have items to sterilise at 100 degree centigrades but the steriliser does not go higher than 90 there is a hiccup somehow. But nobody answers
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 Answer by tompress.co.uk
9 months ago
Hello, For this, you must use the function "Kochen". Best regards.
A thoroughly caring company.
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11 months ago
good service
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11 months ago
Item was not dispatched, after a month I had to chase it up, I was then told the item was not available, and I would need to send more money for a similar item, I was then told a customer had cancelled an order and they could now send me the item I originally ordered
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 Answer by tompress.co.uk
11 months ago
Hello, Sorry, but I do not understand the problem, you ordered the reference: MATGM40T which was not available in stock when you placed your order and we have shipped the reference MATGM40T upon replenishment. Best regards.