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Top positive review
16 Jan 2024
Verified review
Waited for a good while for these to come back in stock. I had them before and they were the best I ever had. I have been wearing a wig for over 40 years and tried many different ones before. They were well worth the wait. So comfortable and soft.
I was sent a faulty item. There are hair missing at the temple. I ordered her especially for New Years eve so asked if it could be exchanged at their branch as it was only days before the occasion but wasn't allowed to do that. So now I'm stuck with her and need to be careful not to put hair away. I spent so much on a wig not to need to worry about such things. Overall not a good experience as wigs should be inspected before being sent. On top of that she looked like she was being used as a tag inside cap wasn't looking perfectly clean so I would speculate that she was being returned before by someone else and instead being removed from stock or fixed was sold again with hopes that the next person would not return it. Overall not a good experience.
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Reviews for naturalimagewigs.co.uk
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18 Feb 2024
Verified review
Received quickly and very pleased with the wig. It is a good fit and very natural looking.
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10 Feb 2024
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Good variety of wigs many makers in one place
I have wigs from here for a few years lovely wigs good delivery service
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30 Jan 2024
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Arrived promptly. Nicely packaged. Light and comfortable to wear.
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31 Jan 2024
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Efficient service
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17 Feb 2024
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12 Feb 2024
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7 Feb 2024
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29 Jan 2024
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14 Feb 2024
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The past orders of the same hair piece have had to be returned. The sizing petite which is being ordered is more a mini petit. One of the pieces being sent is old stock so have ordered 2 to try and at least get one to fit. Not happy that having to pay returns each time. The quality is not the same. Very disheartening
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Answer by naturalimagewigs.co.uk
14 Feb 2024
We are sorry you have had some problems with sizing. We can see you have ordered several styles, so we want to be sure which style has had the issue to which you refer.
We have tried to email and call you to help you further: please can you contact our customer service team so we can help resolve this issue and help you find a style that fits. " email: miranda@daxbourne.com or call 0207 403 2440
22 Feb 2024
Verified review
The wig was not for me it was too big and had too much hair so for me it was not pixie. The style also was not for me.
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12 Feb 2024
Verified review
don't sell wigs that are not of good quality
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Answer by naturalimagewigs.co.uk
12 Feb 2024
We are sorry that you did not like the wig you purchased. I can see you ordered one of our clearance sale wigs, however we are always happy to provide a refund as long as the wig is returned unworn in it's original packaging.
16 Jan 2024
Verified review
Now a happy lady
Waited for a good while for these to come back in stock. I had them before and they were the best I ever had. I have been wearing a wig for over 40 years and tried many different ones before. They were well worth the wait. So comfortable and soft.
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18 Jan 2024
Verified review
Coffee Mist Wig
I have purchased this wig before so know what suits me .
It is a lovely colour and hangs like my own natural hair.
I love wearing it and shall purchase another very soon.
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17 Jan 2024
Verified review
I buy all my wigs from them and have never had a problem. They’re well packaged and I get plenty of emails keeping me updated to where it is in the order chain.
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13 Jan 2024
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I am always satisfied with the prompt delivery.
My only concern is that having filled in and sent my VAT form, on 2 Jan, I have not received said money.
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17 Jan 2024
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Very helpful and friendly staff
By mistake I ordered the wrong wig, which I returned. Very helpful lady phoned me to discuss my requirements and arranged to send a replacement asap
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20 Jan 2024
Verified review
Excellent, orders always responded to with details on delivery.
They always arrive on time stated. Thank you.
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18 Jan 2024
Verified review
Received my new Wig and I am really pleased with it colour was as it said .will be ordering again.
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23 Jan 2024
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A good hair piece, it arrived early and very pleased with it.
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20 Jan 2024
Verified review
Excellent Service wig arrived very quickly good quality
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