Certificate for Conrad-Electronic.co.uk

No. XC6B169091C94196B399185D923B74C2D
 

Approved on
20/04/2012
Valid until
19/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Conrad-Electronic.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 667 Trusted Shops reviews collected in the last 12 months.
In total, Conrad-Electronic.co.uk has already collected 970 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/04/2019
Date of order
16/04/2019
18/04/2019
Thank you for fast and reliable Delivery.
5.00
Excellent

Date of publication
17/04/2019
Date of order
17/04/2019
17/04/2019
everything is ok .
4.00
Good

Date of publication
16/04/2019
Date of order
16/04/2019
16/04/2019
Fast and correct delivery at reasonable price.
5.00
Excellent

Date of publication
15/04/2019
Date of order
15/04/2019
15/04/2019
Only a very small order but very quick despatch, quick delivery, well packed. Very pleased.
5.00
Excellent

Date of publication
15/04/2019
Date of order
15/04/2019
15/04/2019
Very easy to order and products arrived in good time.
5.00
Excellent

Date of publication
15/04/2019
Date of order
13/04/2019
15/04/2019
Excellent service thanks.
5.00
Excellent

Date of publication
14/04/2019
Date of order
14/04/2019
14/04/2019
Fast delivery
4.33
Good

Date of publication
13/04/2019
Date of order
13/04/2019
13/04/2019
Can You please send invoice (bill)to my name. To e-mail. To the same adress and DNI 18986334H Thank you.
3.67
Good

Conrad-Electronic.co.uk replies: 15/04/2019
Dear valued customer, thank you very much for your purchase. We have sent the invoice another manually just now, and hope it was well received. Please let us know in case of any further questions (sales@conrad.com). Thank you. Your Conrad Customer Care

Date of publication
13/04/2019
Date of order
13/04/2019
13/04/2019
all OK.
5.00
Excellent

Date of publication
12/04/2019
Date of order
12/04/2019
12/04/2019
I bought the Messing Adapter Vallant 30.5 to adapt my old TRV fitting to work with the Tado Smart TRV and it worked perfectly. Just make sure you have the right size Alan key as it is not supplied (I didn't expect it to be).
5.00
Excellent

Date of publication
12/04/2019
Date of order
12/04/2019
12/04/2019
Ordered 2 batteries, poorly packed. Just 2 batteries inside cardboard packing and no toppings so the goods was little damaged. Battery poles was little damaged. I was able to bend those back on orginal way. So the packing guy did not have brains with packing this shipment. One battery wights about 7 kg.
3.67
Good

Conrad-Electronic.co.uk replies: 15/04/2019
Dear valued customer, thank you very much for your purchase. We are terribly sorry to hear that our automated packing process failed to add cornstarch filling in this case. Of course we take full responsibility for this inconvenience, please contact us on: technical@conrad.com. Thank you for your understanding. Your Conrad Customer Care

Date of publication
11/04/2019
Date of order
11/04/2019
11/04/2019
Everything was perfect, great tools, very good quality.
The only downside was that the 5 euro voucher from the newsletter did not work when i placed the order.
4.67
Excellent

Date of publication
11/04/2019
Date of order
11/04/2019
11/04/2019
5 stars
5.00
Excellent

Date of publication
11/04/2019
Date of order
11/04/2019
11/04/2019
Excellent
5.00
Excellent

Date of publication
10/04/2019
Date of order
10/04/2019
10/04/2019
All is fine
5.00
Excellent

Date of publication
10/04/2019
Date of order
10/04/2019
10/04/2019
All excellent,,, great service. Fast delivery.
5.00
Excellent

Date of publication
10/04/2019
Date of order
10/04/2019
10/04/2019
My order was "Wallair 20100249 Flush mount timer/power strip".
It was delivered quickly to Ukraine. Thanks
5.00
Excellent

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
Everything worked perfectly
5.00
Excellent

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
the delivery address was not well transcripted, so the delivery didn't went well, but the customer support was perfect.
4.00
Good

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
Good Fast Device
5.00
Excellent

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
Perfect b
5.00
Excellent

Date of publication
08/04/2019
Date of order
08/04/2019
08/04/2019
thanks for the shipment, international shipping
5.00
Excellent

Date of publication
08/04/2019
Date of order
08/04/2019
08/04/2019
Everything was perfect after the initial clarifications. Mr. Lawson, from hotline. was immensely helpful and brought the matter to a perfect end.
5.00
Excellent

Date of publication
08/04/2019
Date of order
08/04/2019
08/04/2019
Good responsiveness on both the delivery and my request for change of address in my profile.
4.67
Excellent

Date of publication
08/04/2019
Date of order
08/04/2019
08/04/2019
I think that the communication and the reaction time could be improved
4.67
Excellent

Date of publication
07/04/2019
Date of order
07/04/2019
07/04/2019
Because of our time interval maybe, that is why reply on email and on facebook is a bit late. Would you be able to have a viber number??
4.33
Good

Conrad-Electronic.co.uk replies: 09/04/2019
Dear valued customer, thank you for your enquiry. Please accept our apologies if our response on Facebook was late. You can reach us during working hours per email, messenger and phone. Thank you for your understanding.Your Conrad Customer Care

Date of publication
06/04/2019
Date of order
06/04/2019
06/04/2019
After more than four months the product was finally delivered. No reasons for the massive delay were given, no information at all.

The product itself is excellent.
3.00
Fair

Conrad-Electronic.co.uk replies: 08/04/2019
Dear valued customer, thank you very much for your purchase. Please accept our deepest apologies that we were unable to get hold of the product any earlier. Thank you ever so much for your patience and understanding. Your Conrad Customer Care

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
UPS never tried to deliver to our house as we were in all day and we have a security guard who will take deliveries, Never left any details to where to collect goods which we had to sort out for that reason we scored as only one star
3.67
Good

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
I recently brought a item of Conrad but unfortunately on arrival it did not work , after email exchanges I returned the defective item and they sent a new one back. This has worked perfectly fine you cannot ask for any better service than this many thanks.
5.00
Excellent

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
Ausgezeichnet
5.00
Excellent

Date of publication
05/04/2019
Date of order
04/04/2019
05/04/2019
Unfortunately my parcel is return back to supplier due DHL cannot proceed to deliver..hope next time can provide others forwarder than DHL..Anyway the customer service is reply to refund back the money..but still dissappointed
2.00
Poor

Date of publication
04/04/2019
Date of order
04/04/2019
04/04/2019
Professional and Swift service
5.00
Excellent

Date of publication
03/04/2019
Date of order
03/04/2019
03/04/2019
Everything was perfect
5.00
Excellent

Date of publication
02/04/2019
Date of order
02/04/2019
02/04/2019
I ordered one product and they sent me another which I accepted but then they charged me double the price of the first one The product is fine but the service was unacceptable
2.67
Fair

Conrad-Electronic.co.uk replies: 04/04/2019
Dear customer, thank you very much for your purchase. We are terribly sorry that our offer of a different product did not meet your expectations, as the one you ordered was sold out and discontinued. Please accept our apologies for this inconvenience. Thank you for your understanding.

Date of publication
30/03/2019
Date of order
30/03/2019
30/03/2019
Excellent service. 2 days from order to delivery. Very impressed.
5.00
Excellent

Date of publication
29/03/2019
Date of order
29/03/2019
29/03/2019
Thanks for your fast and efficient service. Well done.
5.00
Excellent

Date of publication
29/03/2019
Date of order
29/03/2019
29/03/2019
Delivered device is faulty. Was obviously never tested. Has to be send back.
3.67
Good

Conrad-Electronic.co.uk replies: 02/04/2019
Dear valued customer, thank you very much for your order. We are terribly sorry to hear about the faulty device. Of course we will immediately perform an exchange for you, according to our correspondence. Please accept our deepest apologies for this inconvenience. Thank you for your understanding. Your Conrad Customer Care

Date of publication
29/03/2019
Date of order
29/03/2019
29/03/2019
Excellent international shopping service
5.00
Excellent

Date of publication
28/03/2019
Date of order
28/03/2019
28/03/2019
As ordered.
5.00
Excellent

Date of publication
27/03/2019
Date of order
27/03/2019
27/03/2019
Excellent service to UK.
5.00
Excellent

Conrad-Electronic.co.uk customer reviews

Conrad-Electronic.co.uk

Conrad-Electronic.co.uk was certified by Trusted Shops on 20/04/2012.

www.conrad-electronic.co.uk - Tekkie since 1923 | Conrad makes technical innovations accessible to a wide range of users. The assortment consists of about 400,000 different products divided over the following categories: Computing & Home office, Multimedia, Hobbies, Home & Garden, Tools, Components, Batteries/Power, and Car. Conrad sells to both companies (B2B) as well as consumers (B2C) with a multi-channel sales strategy which is focused on the internet in the future. We strive for first-class quality.

Contact
Fortis House, 160 London Road
IG11 8BB Barking, Essex
United Kingdom
service@conrad-electronic.co.uk
Conrad-Electronic.co.uk
Owner
Conrad Electronic UK Ltd.
Fortis House, 160 London Road
IG11 8BB Barking, Essex
United Kingdom
Trade register
United Kinddom 06451808
Authorized representative
James Bell
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Conrad-Electronic.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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