Certificate for Conrad-Electronic.co.uk

No. XC6B169091C94196B399185D923B74C2D
 

Approved on
20/04/2012
Valid until
19/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Conrad-Electronic.co.uk



Excellent

4.59/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 542 Trusted Shops reviews collected in the last 12 months.
In total, Conrad-Electronic.co.uk has already collected 789 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/01/2019
Date of order
16/01/2019
16/01/2019
I am satisfied from this purchasing
5.00
Excellent

Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
Ordered 10 PSU.
Website said "immediate shipping ".
They sent 1. 8 weeks for the rest.
1.00
Very Poor

Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
Thanks, Great product & service.
5.00
Excellent

Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
Perfect experience Precise, fast and correct Thanks
5.00
Excellent

Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
All as it should be.
5.00
Excellent

Date of publication
14/01/2019
Date of order
14/01/2019
14/01/2019
I'm very happy with the product, the price and the speed of delivery.
Excellent service.
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
1) Communication gap between caller & customer care rep.
2) Bad response to email queries
4.67
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
MATERIAL PERFECTO Y TRANSPORTE TAMBIEN
GRACIAS
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Thank you very much
5.00
Excellent

Date of publication
11/01/2019
Date of order
11/01/2019
11/01/2019
Ordered Tuesday 8th of January and received the 11th. A bir kate
4.67
Excellent

Date of publication
11/01/2019
Date of order
11/01/2019
11/01/2019
thanks for good service
5.00
Excellent

Date of publication
11/01/2019
Date of order
11/01/2019
11/01/2019
Your service is great and goods are excellent, but DHL in our country is not so good. Would be great to have a selection of shipping methods. Thanks
4.67
Excellent

Date of publication
11/01/2019
Date of order
11/01/2019
11/01/2019
Your service is great and goods are excellent, but DHL in our country is not so good. Would be great to have a selection of shipping methods. Thanks
4.67
Excellent

Date of publication
10/01/2019
Date of order
10/01/2019
10/01/2019
good item. i glad.
4.67
Excellent

Date of publication
10/01/2019
Date of order
10/01/2019
10/01/2019
Fast delivery, i am very happy.
5.00
Excellent

Date of publication
10/01/2019
Date of order
10/01/2019
10/01/2019
Asked for Express delivery and it arrived right on time. Thank you
5.00
Excellent

Date of publication
10/01/2019
Date of order
10/01/2019
10/01/2019
First class service, and the part fixed my problem.
5.00
Excellent

Date of publication
09/01/2019
Date of order
09/01/2019
09/01/2019
Snelle levering en op de beloofde datum en tijdstip.
5.00
Excellent

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
Goods arrived on 7th and already in use
5.00
Excellent

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
Hello,
We are very satisfied with the goods and your service.
5.00
Excellent

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
Items were delivered in a large cardboard box with no packaging so were rattling about and hitting off each other. Then the letter inside explains the types of packaging used.
4.33
Good

Conrad-Electronic.co.uk replies: 09/01/2019
Dear valued customer, thank you very much for your purchase. We are terribly sorry to hear that our automated cornstarch package filling process seems to have failed in this case. We hope that the goods are in good condition despite that. Please accept our apologies for this mistake. Thank you for your understanding. Your Conrad Customer Care

Date of publication
07/01/2019
Date of order
07/01/2019
07/01/2019
I've ordered speaker components from Conrad twice at this point and both times the delivery was super quick, items as ordered and packaged really well. Great experience.
5.00
Excellent

Date of publication
07/01/2019
Date of order
22/12/2018
07/01/2019
Great service, will use again
5.00
Excellent

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
very good service,quick delivery,quality product
5.00
Excellent

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
very good ,quick delivery,good service
5.00
Excellent

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
Quality packaging and good delivery time.
5.00
Excellent

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
Fast and efficient service and a good price.Goods arrived very well packed and on time.Would definitely use this company again.
5.00
Excellent

Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
EXCELLENT
5.00
Excellent

Date of publication
06/01/2019
Date of order
26/12/2018
06/01/2019
Cool
5.00
Excellent

Date of publication
05/01/2019
Date of order
26/12/2018
05/01/2019
Very good response, excellent communication, arrived when expected, well packed. Item as described.
5.00
Excellent

Date of publication
05/01/2019
Date of order
05/01/2019
05/01/2019
Great item delivered in a timely fashion. Didn’t really use the customer services but I did notice that when I went to login to check the status, they had lost the record of my email address even though I had been sent emails and had logged in to purchase the item
4.67
Excellent

Date of publication
04/01/2019
Date of order
04/01/2019
04/01/2019
All good except of the the delivery time... It tooks quite days to arrive the parcel.
4.33
Good

Date of publication
04/01/2019
Date of order
04/01/2019
04/01/2019
Fantastic service, arrived in a timely manner and the items were in perfect condition. Overall a pleasent experience and would highly recommend.
5.00
Excellent

Date of publication
04/01/2019
Date of order
04/01/2019
04/01/2019
Great servir.
5.00
Excellent

Date of publication
04/01/2019
Date of order
04/01/2019
04/01/2019
Your shipment method need more time to arrive Thailand.
For next order need UPS.
5.00
Excellent

Date of publication
03/01/2019
Date of order
07/12/2018
03/01/2019
My order arrived on time but apon opening the box I found that several of the flat USB cables weren't in the box. I sent an email to customer service but got no reply it's been several weeks now. Still no reply...
3.00
Fair

Conrad-Electronic.co.uk replies: 04/01/2019
Dear valued customer, thank you very much for your purchase. We are terribly sorry to hear that the delivery was seemingly incomplete. Your case is definitely being processed as fast as possible, and we will do everything to immediately fix this for you. Thank you for your understanding and patience. Your Conrad Customer Care

Date of publication
03/01/2019
Date of order
03/01/2019
03/01/2019
The goods was poorly attended (POS Malaysia) during arrival in Malaysia.
We need to chase the forwarder many time as it was pending for 3 weeks for documentation clearance.
3.33
Fair

Conrad-Electronic.co.uk replies: 08/01/2019
Dear valued customer, thank you very much for your purchase. We are terribly sorry to hear about the delay due to customs clearance. We can assure you that every necessary document was provided initially already. Please accept our apologies for this inconvenience. Thank you for your understanding. Your Conrad Customer Care

Date of publication
02/01/2019
Date of order
02/01/2019
02/01/2019
Only tells half the story TOP NOTCH customer service
5.00
Excellent

Date of publication
02/01/2019
Date of order
02/01/2019
02/01/2019
I will definitely use this company again. Very professionally run business. I rate them as excellent from beginning to end. I am a very happy customer.
5.00
Excellent

Date of publication
02/01/2019
Date of order
27/12/2018
02/01/2019
good and quick.
5.00
Excellent

Conrad-Electronic.co.uk customer reviews

Conrad-Electronic.co.uk

Conrad-Electronic.co.uk was certified by Trusted Shops on 20/04/2012.

www.conrad-electronic.co.uk - Tekkie since 1923 | Conrad makes technical innovations accessible to a wide range of users. The assortment consists of about 400,000 different products divided over the following categories: Computing & Home office, Multimedia, Hobbies, Home & Garden, Tools, Components, Batteries/Power, and Car. Conrad sells to both companies (B2B) as well as consumers (B2C) with a multi-channel sales strategy which is focused on the internet in the future. We strive for first-class quality.

Contact
Fortis House, 160 London Road
IG11 8BB Barking, Essex
United Kingdom
service@conrad-electronic.co.uk
Conrad-Electronic.co.uk
Owner
Conrad Electronic UK Ltd.
Fortis House, 160 London Road
IG11 8BB Barking, Essex
United Kingdom
Trade register
United Kinddom 06451808
Authorized representative
James Bell
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Conrad-Electronic.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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