Certificate for Conrad-Electronic.co.uk

No. XC6B169091C94196B399185D923B74C2D
 

Approved on
20/04/2012
Valid until
19/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Conrad-Electronic.co.uk



Excellent

4.65/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 331 Trusted Shops reviews collected in the last 12 months.
In total, Conrad-Electronic.co.uk has already collected 524 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/09/2018
Date of order
22/09/2018
22/09/2018
Princess Table Shelf XXL. Why does this item have a continental plug? It is very inconvenient and I am surprised that you sell them like this.
3.67
Good

Date of publication
21/09/2018
Date of order
21/09/2018
21/09/2018
Very happy I found out about Conrad
4.00
Good

Date of publication
21/09/2018
Date of order
21/09/2018
21/09/2018
Very prompt delivery, well packed, no problems at all
5.00
Excellent

Date of publication
21/09/2018
Date of order
21/09/2018
21/09/2018
Great delivery seeing as it came from Germany However plz fix your website its there most glitchiest I've used. Can't edit address
4.33
Good

Date of publication
21/09/2018
Date of order
21/09/2018
21/09/2018
Competitively priced goods arrived in good time
5.00
Excellent

Date of publication
20/09/2018
Date of order
20/09/2018
20/09/2018
Problem is UPS - I thought they'd gone out of business years ago following numerous complaints. Amazed to find them still working & just as careless & useless as ever. Conrad's reputation could be greatly enhanced by finding themselves a better carrier. Customer Service staff seem very nice & helpful. The goods are just what I wanted for now: compact; light; versatile - sound quality patchy.
3.00
Fair

Date of publication
19/09/2018
Date of order
19/09/2018
19/09/2018
Great service, quick kept me informed and very reasonable price compared to other sellers.
5.00
Excellent

Date of publication
15/09/2018
Date of order
15/09/2018
15/09/2018
Overall, satisfactory service. Thanks. Product not as precision as price makes out it to be.
4.00
Good

Date of publication
15/09/2018
Date of order
15/09/2018
15/09/2018
Very good service
5.00
Excellent

Date of publication
15/09/2018
Date of order
08/09/2018
15/09/2018
very good prices for bruder toys
prompt delivery
package arrives in very good condition, packed up properly
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
Excellent service, have yet to try out the set but I am sure it will be up to your excellent standard.
Thank you.
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
This company has it's customers a heart. The goods are top class and the service is exceptional. (23 hrs from order to delivery). I would have no hesitation in recommending them to others.
Mike Crewe
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
Easy to use website, great choice and fantastic prices. Delivered on time and well packaged.
5.00
Excellent

Date of publication
14/09/2018
Date of order
14/09/2018
14/09/2018
Faulty plug (only one pin) on the unit made it redundant
4.00
Good

Conrad-Electronic.co.uk replies: 18/09/2018
Dear Valeud Customer, Thank you for your comment and we are very sorry to hear that one item is incomplete/faulty. We are going to look at your case immediately and will send you an email via our emailing system. Best regards, Your Conrad Electronic Customer Service Team

Date of publication
13/09/2018
Date of order
13/09/2018
13/09/2018
All Fine.
5.00
Excellent

Date of publication
12/09/2018
Date of order
12/09/2018
12/09/2018
Servce is good all round EXCEPT. a total waste of resources sending a very small item in a very large box filled with polystyrene chips.....The item I ordered could have been sent in a small padded envelope. This waste needs looking into
5.00
Excellent

Date of publication
11/09/2018
Date of order
11/09/2018
11/09/2018
Everything was as described.
5.00
Excellent

Date of publication
11/09/2018
Date of order
11/09/2018
11/09/2018
all good
5.00
Excellent

Date of publication
11/09/2018
Date of order
11/09/2018
11/09/2018
very happy
5.00
Excellent

Date of publication
09/09/2018
Date of order
05/09/2018
09/09/2018
Haven't tried the speakers yet, so can't say anymore
4.00
Good

Date of publication
08/09/2018
Date of order
03/09/2018
08/09/2018
The price was the most competitive I have found, and all the goods were in stock. Dispatch was immediate, and only an error on the part of UPS caused delivery to be a day late (three days after ordering). From Germany to UK, that is pretty good.
5.00
Excellent

Date of publication
07/09/2018
Date of order
01/09/2018
07/09/2018
I ordered a Renkforce tape deck. Excellent product & excellent service. Thank you.
5.00
Excellent

Date of publication
07/09/2018
Date of order
07/09/2018
07/09/2018
As a pensioner I was so glad to be able to buy my stuff by telephone. My phone was not able to phone given no. so I sent an e.mail and I was called back A big thank you to the lovely person I talked to. Christine ( Worthing)
5.00
Excellent

Date of publication
06/09/2018
Date of order
06/09/2018
06/09/2018
Apart from a minor hitch with UPS all was up to your usual high standard.
3.67
Good

Date of publication
06/09/2018
Date of order
06/09/2018
06/09/2018
A BIG GTHANK YOU ALL, YOUR HELP WITH MY ORDER FROM YOU
THE RADIO IS GOOD I LOVE IT.. ALL THE BEST FROM ME, ROGER...
5.00
Excellent

Date of publication
04/09/2018
Date of order
28/08/2018
04/09/2018
First class service
5.00
Excellent

Date of publication
04/09/2018
Date of order
04/09/2018
04/09/2018
Very good service - cannot be faulted
5.00
Excellent

Date of publication
03/09/2018
Date of order
03/09/2018
03/09/2018
I'm very pleased with with the speed of delivery, customer service and of course, the items themselves. My order consisted of two small items. I think the box and packaging used was excessive for the delivery of such small items. I know your packaging is mainly recycled but the box could have been half the size and would still have been on the large side. Regards.
5.00
Excellent

Date of publication
02/09/2018
Date of order
24/08/2018
02/09/2018
Would deal with this company again .excellent service very pleased with product I purchased .
5.00
Excellent

Date of publication
31/08/2018
Date of order
31/08/2018
31/08/2018
Quick service great
5.00
Excellent

Date of publication
31/08/2018
Date of order
26/08/2018
31/08/2018
Good efficient company selling top notch equipment, will use again.
5.00
Excellent

Date of publication
31/08/2018
Date of order
31/08/2018
31/08/2018
Will definitely be using Conrad again.
Fast shipping and great communication throughout.
Thank you
5.00
Excellent

Date of publication
30/08/2018
Date of order
30/08/2018
30/08/2018
Fast service informative updates exellent range of goods will use as regular supplier
5.00
Excellent

Date of publication
30/08/2018
Date of order
30/08/2018
30/08/2018
The goods and delivery were very good, but I do have one criticism of the VOLTCRAFT Multemeter VC-125s instruction booklet, O.K., I don't mind it being
an A6 size in fomat, but I DO mind that the type face used in the text is only of
a 4pt. size. It is very hard to read and it could quite have had a 6pt. type face which would still have gone on an A6 page and would have been easyer to read.
4.33
Good

Conrad-Electronic.co.uk replies: 06/09/2018
Dear valued customer, thank you very much for your purchase. We are sorry to hear that the instructions are inconvenient, and will of course forward this issue to our quality assurance department. Further we will immediately send you a digital copy of the manual. Thank you for your understanding. Your Conrad Customer Care

Date of publication
30/08/2018
Date of order
30/08/2018
30/08/2018
My only slight disappointment is that UPS insist on a signature. They will not leave goods in a safe place like Amazon.
4.67
Excellent

Date of publication
29/08/2018
Date of order
29/08/2018
29/08/2018
exelent, fast delivery & it does just what it says on the tin............perfect

dave
5.00
Excellent

Date of publication
28/08/2018
Date of order
28/08/2018
28/08/2018
Delivery was sooner than expected. Had problem with the mains adapter.
My fault. Put it on the wrong way. It’s shape prevented placement into the mains socket. Trouble was, the adapter would not come off Had to use BFI.
Eventually succeeded. Headphones worked perfectly - excellent
Many thanks.
S.L. Charlton
5.00
Excellent

Date of publication
28/08/2018
Date of order
28/08/2018
28/08/2018
Great service from start to finish. Highly recommend.
5.00
Excellent

Date of publication
28/08/2018
Date of order
28/08/2018
28/08/2018
Virtually no communication or replies to my emails regarding delivery issues. Very hard work getting a response.
2.67
Fair

Conrad-Electronic.co.uk replies: 29/08/2018
Dear valued customer, thank you very much for your order. Please accept our deepest apologies for the delay, as we needed to sort our how exactly to split your order, and get the goods to you the fastest way. Thank you for your understanding and patience. Your Conrad Customer Care

Date of publication
28/08/2018
Date of order
28/08/2018
28/08/2018
Excellent service and a great item at an unbelievable price. Cannot fault your service.
I would certainly thoroughly recommend you.
Thank you.
5.00
Excellent

Conrad-Electronic.co.uk customer reviews

Conrad-Electronic.co.uk

Conrad-Electronic.co.uk was certified by Trusted Shops on 20/04/2012.

www.conrad-electronic.co.uk - Tekkie since 1923 | Conrad makes technical innovations accessible to a wide range of users. The assortment consists of about 400,000 different products divided over the following categories: Computing & Home office, Multimedia, Hobbies, Home & Garden, Tools, Components, Batteries/Power, and Car. Conrad sells to both companies (B2B) as well as consumers (B2C) with a multi-channel sales strategy which is focused on the internet in the future. We strive for first-class quality.

Contact
Fortis House, 160 London Road
IG11 8BB Barking, Essex
United Kingdom
service@conrad-electronic.co.uk
Conrad-Electronic.co.uk
Owner
Conrad Electronic UK Ltd.
Fortis House, 160 London Road
IG11 8BB Barking, Essex
United Kingdom
Trade register
United Kinddom 06451808
Authorized representative
James Bell
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Conrad-Electronic.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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