Certificate for Conrad-Electronic.co.uk

No. XC6B169091C94196B399185D923B74C2D
 

Approved on
20/04/2012
Valid until
19/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Conrad-Electronic.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 112 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 132 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
The service was 10 out of 10 and would recommend the company in the future
5.00
Excellent

Advert gave the impression the item was in UK but was actually in Germany but it did arrive on the day stated
4.00
Good

Great service would use again
5.00
Excellent

Excellent service, I would definitely use again.
5.00
Excellent

Touch pricey but ok overall
4.00
Good

Can't really comment on customer service as everything went smoothly and I did not need to contact anyone. Goods delivered well packaged on time and in good condition. Product was what I expected and is working ok. So far all good.
4.00
Good

Easy web site had just what I wanted great product great price excellent delivery
5.00
Excellent

very good goods arrived in time
5.00
Excellent

Item as described, well packed and quick delivery, rated delivery and goods only no contact required with customer service to evaluate service.
5.00
Excellent

Trying to setup a login was a right pain
UPS did not call the first time they said they had as no card left
second time they left sorry you were out then took it to a pickup point both times same one was in
2.67
Fair

Conrad-Electronic.co.uk replies: 17/05/2017
Dear Customer, thank you for your rating. We are sorry to hear that you had problems with our currier. We will forward this case to the responsible department and hope that you will not have any problems with future orders.

Spot on quick delivery well packed will use again
5.00
Excellent

24 hrs delivery is 100 achived - brilliant service - thnx
5.00
Excellent

Well impressed with service and value I received. Delivery team spot on
5.00
Excellent

Love the emails keeping me updated with new offers always have great a selection of tools et etc
The prices was ok & a very fast postage I have used them before again with no problem will us again in the near
Regards
Steve
5.00
Excellent

Fast and accurate. No problems.
4.67
Excellent

Excellent service. Quick dispatch.
Website has easy navigation
5.00
Excellent

The whole shopping experience has been very good. Thanks.
5.00
Excellent

I'm very satisfied with the product, the price of my order and the quick way the order was confirmed, dispatched and delivered.
5.00
Excellent

First rate trader
5.00
Excellent

First time I have dealt with Conrad Electronic but the service throughout has been excellent. Updates on the delivery were frequent too.
5.00
Excellent

As it should be.
4.67
Excellent

Ordered an item that was listed as being available for immediate delivery. Three days later it had still not been sent. Customer services didn't reply to my emails. I cancelled the order and even then they couldn't get it right and I had to claim a refund through PayPal. I will not be buying from them again.
1.00
Very Poor

Conrad-Electronic.co.uk replies: 11/05/2017
Dear Customer, thank you for your rating. At the Time of your Order we did not have enough stock , to dispatch it immediately. In the meantime we recognized that you did cancell your order on your own, so we did not get back to you. We would like to welcome you again on our web-shop,let us know if we can be of any help.

the item was delivered and well boxed up and packed well will use all the time
5.00
Excellent

Good product, fair price, well packed and delivered promptly.
5.00
Excellent

had no problem with my purchase
4.33
Good

Thank you for a very fast first class service
5.00
Excellent

Thought the package was well wrapped and secure I haven't fitted the relays yet so can't comment on them
5.00
Excellent

Great service as usual.
5.00
Excellent

We haven't tried the coffee machine yet. It was a good price. It arrived within a week from ordering, and was extremely well packed and so undamaged. Throughout the delivery process we received update emails, and even a phone call after I'd emailed the company to say I'd given the wrong phone number. Assuming the coffee machine works, we'd definitely use Conrad-Electronic again.
5.00
Excellent

Very good service & product
5.00
Excellent

Excellent
5.00
Excellent

Not yet in use but no problems at this stage
5.00
Excellent

Excellent all round. Good price and promptly delivered by UPS
5.00
Excellent

As usual, always on time with delivery and good service
5.00
Excellent

Always excellent service & delivery on time
5.00
Excellent

Quick delivery low prices on branded males
5.00
Excellent

Recommend
5.00
Excellent

This product wasn't setup on the UK website and after a quick phone call with customer service they added it within a couple of hours, I was most impressed

Delivered by UPS who always give great service and who I also use to ship products.
5.00
Excellent

I'm happy, package arrived quickly and without any damage.
5.00
Excellent

Great service
5.00
Excellent

Conrad-Electronic.co.uk customer reviews

Conrad-Electronic.co.uk

Conrad-Electronic.co.uk was certified by Trusted Shops on 20/04/2012.

www.conrad-electronic.co.uk - Tekkie since 1923 | Conrad makes technical innovations accessible to a wide range of users. The assortment consists of about 255,000 different products divided over the following categories: Computing & Home office, Multimedia, Hobbies, Home & Garden, Tools, Components, Batteries/Power, and Car. Conrad sells to both companies (B2B) as well as consumers (B2C) with a multi-channel sales strategy which is focused on the internet in the future. We strive for first-class quality.

Contact
Severalls Lane
CO4 5JS Colchester, Essex
United Kingdom
service@conrad-electronic.co.uk
Conrad-Electronic.co.uk

Owner
Conrad Electronic UK Ltd.
Severalls Lane
CO4 5JS Colchester, Essex
United Kingdom
Trade register
United Kinddom 06451808
Authorized representative
James Bell
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Conrad-Electronic.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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