Certificate for Conrad-Electronic.co.uk

No. XC6B169091C94196B399185D923B74C2D
 

Approved on
20/04/2012
Valid until
19/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Conrad-Electronic.co.uk



Excellent

4.55/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 182 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 248 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/01/2018
Date of order
14/01/2018
19/01/2018
Instruction manual not in english
4.33
Good

Date of publication
12/01/2018
Date of order
07/01/2018
12/01/2018
Tried to pay with paypal had to use debit card in the end. Sat dish was in a small box which arrived in a huge box big enough for two dishes. Otherwise excellent. Always pop into Conrad when Iam in Dusseldorf.
5.00
Excellent

Date of publication
12/01/2018
Date of order
26/12/2017
12/01/2018
Had to cancel the order but they were straightforward about the refund.
Thank you
4.00
Good

Date of publication
10/01/2018
Date of order
30/12/2017
10/01/2018
Unfortunately the notebooks are not indexed as shown online. Company contacted by phone to query and discussed the matter with a young lady who was very helpful and acknowledged that there was an error on the website. I am keeping the notebooks as I can use them for another task.
4.67
Excellent

Date of publication
08/01/2018
Date of order
28/12/2017
08/01/2018
Item hard to find. Insisted on a four year old password. Not allowed to order as a new customer. 10 mins to supply their own password. Not on phone at 4p.m. Password 15 digits long containing 0/O. Had to transcribe it 3 times.

A user hostile experience I shall not be repeating.

Nick.
2.33
Poor

Conrad-Electronic.co.uk replies: 16/01/2018
Dear Customer,thank you for your rating.Due to security reasons the password has been sent to you in that constellation we do remind our customers to change and customize their own password.We apologize for any inconvenience caused.

Date of publication
05/01/2018
Date of order
29/12/2017
05/01/2018
Goods as advertised, promptly despatched. Although I have no issues at all with them to infer that if nothing goes wrong everything is EXCELLENT is a bit OTT
5.00
Excellent

Date of publication
03/01/2018
Date of order
29/12/2017
03/01/2018
Have had nothing but good experiences with this company. Prompt delivery, fair price for good quality items.
5.00
Excellent

Date of publication
01/01/2018
Date of order
26/12/2017
01/01/2018
Good product Quick delivery Good customer service.
5.00
Excellent

Date of publication
29/12/2017
Date of order
19/12/2017
29/12/2017
You keep asking me this... I have been buying from Conrad both in Germany & Belgium, now in the UK for at least 15 years... I do not have any problems with Conrad because they are a high class company with good service, quality and delivery of their goods...
5.00
Excellent

Date of publication
29/12/2017
Date of order
17/12/2017
29/12/2017
Delivered quickly and goods are in good condition.
5.00
Excellent

Date of publication
28/12/2017
Date of order
20/12/2017
28/12/2017
ordered the week of Xmas, goods still delivered within 3 days
4.67
Excellent

Date of publication
24/12/2017
Date of order
24/12/2017
24/12/2017
Fast efficient ordering and delivery. Satisfaction with goods.
4.67
Excellent

Date of publication
23/12/2017
Date of order
18/12/2017
23/12/2017
Quick and reliable service
5.00
Excellent

Date of publication
21/12/2017
Date of order
16/12/2017
21/12/2017
My only adverse comment is that the box containing the goods was rather large for the contents.
5.00
Excellent

Date of publication
19/12/2017
Date of order
14/12/2017
19/12/2017
A first class service from order to delivery
5.00
Excellent

Date of publication
18/12/2017
Date of order
10/12/2017
18/12/2017
Great service. Will certainly recommend and do business with you again.
5.00
Excellent

Date of publication
18/12/2017
Date of order
12/12/2017
18/12/2017
Excellent - Goods in stock, order processed and delivered quickly.
5.00
Excellent

Date of publication
16/12/2017
Date of order
06/12/2017
16/12/2017
Told product would be in stock on 13th Dec,by the 17th phoned told they had sold out and would be back in stock 6th Jan. So cancelled my grandsons Christmas present.When you order and are told a date they should inform the customer way before the stock arrival date
1.00
Very Poor

Conrad-Electronic.co.uk replies: 18/12/2017
Dear Customer,thank you for your rating.Unfortunately the Item you ordered ran out of stock,we usually inform our customers in time.We apologize for the inconvenience caused

Date of publication
15/12/2017
Date of order
06/12/2017
15/12/2017
Brillianttank you
5.00
Excellent

Date of publication
12/12/2017
Date of order
07/12/2017
12/12/2017
I'm very happy with my order, which arrived safely. I was kept informed of progress throughout.
5.00
Excellent

Date of publication
12/12/2017
Date of order
06/12/2017
12/12/2017
Delivered when I was told. Goods were what I ordered
5.00
Excellent

Date of publication
12/12/2017
Date of order
07/12/2017
12/12/2017
Very helpful, great service with good products ---- thanks.
5.00
Excellent

Date of publication
10/12/2017
Date of order
05/12/2017
10/12/2017
Brilliant - easy to order, good price and quick delivery. Will definitely be using again
5.00
Excellent

Date of publication
08/12/2017
Date of order
03/12/2017
08/12/2017
Delivery was not on the day of the email received.No 2nd email received
4.33
Good

Date of publication
08/12/2017
Date of order
30/11/2017
08/12/2017
Great
5.00
Excellent

Date of publication
06/12/2017
Date of order
01/12/2017
06/12/2017
On time and as described.
5.00
Excellent

Date of publication
06/12/2017
Date of order
01/12/2017
06/12/2017
Fast despatched from Germany to UK. Very competitive pricing Great service will use again Thanks
5.00
Excellent

Date of publication
05/12/2017
Date of order
30/11/2017
05/12/2017
Quick and easy
4.00
Good

Date of publication
03/12/2017
Date of order
16/11/2017
03/12/2017
the tape recorder is somewhat basic, but plays well and is good value for money.
4.67
Excellent

Date of publication
03/12/2017
Date of order
28/11/2017
03/12/2017
This is the second time I have used Conrad Electronics and the excellent service and goods have been impeccable, well done keep up the high standards
5.00
Excellent

Date of publication
02/12/2017
Date of order
02/12/2017
02/12/2017
Excellent all round order to delivery, let’s hope the product is as good as the service so far
5.00
Excellent

Date of publication
01/12/2017
Date of order
26/11/2017
01/12/2017
Good customer service
5.00
Excellent

Date of publication
27/11/2017
Date of order
17/11/2017
27/11/2017
order taken and money taken on 17th Nov then informed out of stock but not indicated when purchased then informed delivery date would be Friday 24th Nov, waited in all day contacted delivery agent twice that day informed dispatched and on the van ( no delivery that day.)
Finally informed I could collect from the depot as it arrived in the depot on this day 27th Nov - Birthday was on the 26th
1.67
Poor

Conrad-Electronic.co.uk replies: 28/11/2017
Dear Customer, we are very sorry that the item was not in stock and that it did not show on the website. This should of course not happen and we try our best to always have our stock level data up to date. Please accept our apologies for the inconvenience.

Date of publication
26/11/2017
Date of order
19/11/2017
26/11/2017
Very prompt service, and i would not hesitate to buy again..
5.00
Excellent

Date of publication
25/11/2017
Date of order
20/11/2017
25/11/2017
Received a great product that was easy to order and great value for money
5.00
Excellent

Date of publication
23/11/2017
Date of order
17/11/2017
23/11/2017
abc
4.67
Excellent

Date of publication
23/11/2017
Date of order
16/11/2017
23/11/2017
1st rate service, exactly what I required, securely packaged & prompt delivery.
5.00
Excellent

Date of publication
21/11/2017
Date of order
15/11/2017
21/11/2017
Efficient service and good value
5.00
Excellent

Date of publication
18/11/2017
Date of order
12/11/2017
18/11/2017
Correct products were delivered fast.
5.00
Excellent

Date of publication
18/11/2017
Date of order
13/11/2017
18/11/2017
goods came on time well packed just what I ordered well done
5.00
Excellent

Conrad-Electronic.co.uk customer reviews

Conrad-Electronic.co.uk

Conrad-Electronic.co.uk was certified by Trusted Shops on 20/04/2012.

www.conrad-electronic.co.uk - Tekkie since 1923 | Conrad makes technical innovations accessible to a wide range of users. The assortment consists of about 255,000 different products divided over the following categories: Computing & Home office, Multimedia, Hobbies, Home & Garden, Tools, Components, Batteries/Power, and Car. Conrad sells to both companies (B2B) as well as consumers (B2C) with a multi-channel sales strategy which is focused on the internet in the future. We strive for first-class quality.

Contact
Severalls Lane
CO4 5JS Colchester, Essex
United Kingdom
service@conrad-electronic.co.uk
Conrad-Electronic.co.uk

Owner
Conrad Electronic UK Ltd.
Severalls Lane
CO4 5JS Colchester, Essex
United Kingdom
Trade register
United Kinddom 06451808
Authorized representative
James Bell
More information about the Trusted Shops customer reviews
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Conrad-Electronic.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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