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bigorbitcards.co.ukReviews

: 814Excellent

4.88

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certified since: 24/06/2014
updated on: 07/08/2022
bigorbitcards.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 24/06/2014
updated on: 07/08/2022
bigorbitcards.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bigorbitcards.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for bigorbitcards.co.uk

150 verified reviews in the last 12 months

814 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I've purchased so many cards from them throughout the years, and they have been brilliant! My orders are sorted and dispatched in no time, they come through the post nicely sealed and kept in great condition. I did have a complication one time when a pre-order hadn't arrived (Though understandable given the global circumstances at the time), but they swiftly resolved the issue with their lovely customer service. Overall I am really pleased with them, and I would recommend them.
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the most relevant critical review


9 months ago
Attention aux clients Français !!! 19€ de commande pour 13€ de frais de douane. Oubliez les commandes outre-manche.
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Reviews for bigorbitcards.co.uk

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 Verified review
5 months ago
Said 1-3 days and it took a bit longer
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 Verified review
9 months ago
Attention aux clients Français !!! 19€ de commande pour 13€ de frais de douane. Oubliez les commandes outre-manche.
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Answer by bigorbitcards.co.uk
9 months ago
Dear French Customer We're sorry to hear that you had unexpected fees to pay when your order arrived. Since the UK left the European Union taxes are liable on imports in to the block from the UK and postal service providers will charge a handling fee for collecting these taxes. Looking at the amount that you had to pay in relation to order value it is likely that the majority of the charge was a flat rate handling fee. These handling fees are typically several euros or more so the actual tax element of the fee you paid is probably a few euros. As mentioned the fee is usually a flat rate so doesn't scale with order value, so on a percentage basis it is more expensive on smaller orders. We do warn international customers that fees may be liable on receipt of the order and ask them to accept this liability when agreeing to our terms and conditions on checkout. We are very sorry that this fee was larger than expected. Regards Paul Big Orbit Cards
 Verified review
11 months ago
Didn't come
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Answer by bigorbitcards.co.uk
10 months ago
Dear Customer I'm very sorry to hear that your order didn't arrive. Since you have left this review we have tried to contact you via email to see if we can resolve this issue for you. If you could reply to the email we have sent or use the contact form on the website I am sure we can get this problem resolved for you. Regards Paul BOC