stiga.com/ukReviews

I ordered and paid for a mower for nearly £3,000 via the website, only to have the order cancelled, the mower not delivered, but the money taken. I’ve been waiting well over a week now for a refund. Stiga seem to be very good at grabbing money and extremely poor at communication and administration, not to mention supplying mowers. AVOID AVOID AVOID or you’ll regret it!

No complaints about the product a top handled chainsaw but stiga service is total shite, they list their dealers who do not stock the product , know nothing about it even say "I didn't know stiga made chainsaws the dealers also want payment up front just for me to view the product and my local dealer said they would not be able to sell to me as the stiga rep ...typical shite not enough space to r

Ordering was easy just thought delivery was expensive. Order confirmed by email with a promise of a follow up email once product had been selected. Did not receive any notification so was unsure of when To expect delivery. However product arrived 2 days after ordering so that was good.

Very easy to order online with quick acknowledgement of my order and speedy delivery. The advance notice of delivery time slot is very helpful. The delivery driver arrived on the first minute of the delivery time slot which was very impressive and was very helpful, placing my order in front of my garage. An excellent product and service provided.

Extra cost for 72 hours delivery on £700 order was poor. Goods look be exactly what I wanted / ordered. Battery chainsaw I ordered was dead on arrival. Stiga told me to take it to my local dealer who is over an hours round trip away. It's now been there for nearly a week. They didn't have any batteries to test with so have mine and I'm yet to actually use any of the kit I bought over a week ago!!!

First class and very quick service

no comments

Great and quick

Goods as stated, and very prompt delivery.

Fantastic product

Total bunch of cowboys. Absolutely no communication, and a month after placing the order the lawnmower still has not been delivered. I have tried to be reasonable given the logistical difficulties Covid 19 is causing, but the lack of any sort of communication or explanation is totally unprofessional. Gave up and cancelled order

Good

Placed Order and week later told I was getting refund as no stock...... why don’t you just notify on site when out of stock

I am teally pleased with my new battery blower I have only used it a couple of times but so far so good

There were errors on the website showing out-of-stock when tractor was available, and sale price errors, however tractor was ordered. Customer Services initially was poor but improved. Delivery was on time, but no demonstration or advice. Good product but mixed customer experience and support.

Very well packed impressed.

Ordered one day, delivered the next! Nicely packed. Couldn’t ask for more!

Very good service and very quick turn around even in these difficult times

Prompt delivery.

It would have been nice to have been kept informed of order / delivery progress