Floor MonsterReviews

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Floor Monster- Logo - reviews
Floor Monster- Logo - reviews

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Floor Monster - Laminate, Solid & Engineered Wood Flooring UK Shop

Transforming the way people buy flooring: discover more flooring options and get your flooring requirements done within a second. Suppliers of Laminate Flooring (from 6mm up to 15mm), Solid Wood Flooring (from 14mm up to 18mm), Engineered Wood Flooring (from 10mm up to 21mm) & Vinyl Click Flooring, You can get all types of flooring in this One Stop Flooring Shop. If you cannot find your particular flooring you want, do not worry, their customer team will hunt it down for you and make your dream come true. Why not discover this One Stop Flooring Shop Now
Contact
Marauder Ltd.
FloorMonster.co.uk, 11 Scotts Road
PA2 7AN Paisley
United Kingdom
Trade register
United Kingdom NI615454
Authorised representative
Mr Ross Nicholl

Reviews for Floor Monster

4.58/5.00
Excellent
How is the rating calculated?

155 reviews in the last 12 months

81 %
8 %
4 %
3 %
5 %
580 total reviews

What other customers say about their experience with Floor Monster

1 month ago
goods arrived damaged but cut around it
 Verified review|
3 months ago
The Delivery driver told me it was toad side delivery only and the wood was left on the side of the road on a pallet - I had to carry 9 boxes from a parking space into the house. I didn’t see any mention of this when I placed my order and I was told the driver would call me a hour before he arrived now after he had already left the wood on the side of the road. very disappointing.
 under review|
Floor Monster- Logo - reviews
Floor Monster- Logo - reviews
 Answer by Floor Monster
3 months ago
Thanks for the feedback, as per delivery page on site, https://floormonster.co.uk/delivery-service all deliveries are kerbside. We tried contacting you on day of delivery but could not get through, so haulier advised there was a safe place to leave pallet as apposed to charging a redelivery fee.
3 months ago
Delivery took ages, but completely forgivable in the current climate... But the flooring. Crikey. Looks like my 8yr old made it on a 9 pin printer or a bad example of paint by numbers. It's solid enough, but the graphic doesn't match the texture and is blurred, synthetic and poor quality. Sorry floor monster, on this basis, I think I'll go elsewhere
 Verified review|
Floor Monster- Logo - reviews
Floor Monster- Logo - reviews
 Answer by Floor Monster
3 months ago
Hi Gemma Thanks for your feedback on the sample you requested. We send samples via Royal Mail, and yes usually this service is extremely fast, at present we agree a little leeway for these key workers is correct. We're sorry the sample is not to your liking, we hope you and your 8 yr old find something more to your taste, if you do need any further samples we of course would be happy to assist
7 months ago
Came back to me to resolve a complaint to my satisfaction
 Verified review|
6 months ago
Samples & delivery came quickly The sample had greater detail than the packs that actually turned up so a littlemisleading Be careful of their must end’ sales. I ordered before their must end sale finished & they then dropped the price below the sale price despite the deal ending, so I ended up paying more for something in their sale? No interest in honouring price when I contacted them
 Verified review|
Floor Monster- Logo - reviews
Floor Monster- Logo - reviews
 Answer by Floor Monster
6 months ago
Hi Nathan, Thanks for your feedback. All samples are despatched from current batches and your particular floor has 1 in 14 repeat patterns which is the main selling feature of this product (to give a more real wood like appearance). When the prices changed, the goods had already been delivered on the requested day which unfortunately made amending the price not possible. Kind regards, FM Team
9 months ago
Delivery was palletised and left at top of drive for me to try and move in the house in the rain on own, boxes very heavy. Customer service regarding delivery was great in terms of advising of delivery time etc.
 Verified review|