Certificate for floormonster.co.uk

No. XC04C856C6E4B1130EC40F72B1BFCC1F9
 

Approved on
04/03/2014
Valid until
03/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for floormonster.co.uk



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 61 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 269 reviews have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/05/2018
Date of order
16/05/2018
23/05/2018
Plenty of free samples to help us decide the right product. We haven't purchased yet but we do intend to.
5.00
Excellent

Date of publication
21/05/2018
Date of order
13/05/2018
21/05/2018
Very prompt delivery of samples. I was trying to match an existing floor and none of them were quite right but I cannot fault the service. Would definitely recommend.
4.67
Excellent

Date of publication
11/05/2018
Date of order
04/05/2018
11/05/2018
I wanted to see the product ( Oak floor ) and was sent a sample promptly. I wanted brushed and oiled but I ordered polished by mistake so I will order the correct type tomorrow . Thank you.
5.00
Excellent

Date of publication
30/04/2018
Date of order
23/04/2018
30/04/2018
Excellent experience in ordering from this company, goods arrived when promised and the flooring just looks first class, definitely will use again.
5.00
Excellent

Date of publication
26/04/2018
Date of order
19/04/2018
26/04/2018
Great all round
5.00
Excellent

Date of publication
23/04/2018
Date of order
16/04/2018
23/04/2018
Great service also got a discount when I phoned through the order.
Driver was here at 9 am this morning, even dragged the pallet to the entrance door as we live in an apartment,highly recommend
5.00
Excellent

Date of publication
21/04/2018
Date of order
13/04/2018
21/04/2018
Best price and quick delivery
5.00
Excellent

Date of publication
13/04/2018
Date of order
05/04/2018
13/04/2018
Excellent Service.
5.00
Excellent

Date of publication
13/04/2018
Date of order
06/04/2018
13/04/2018
Fantastic service great price
5.00
Excellent

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
First class service, I ordered my flooring on the Monday morning and was able to get it on Tuesday Would not hesitate to recommend them to my friends
5.00
Excellent

Date of publication
10/04/2018
Date of order
27/03/2018
10/04/2018
Very good flooring, timely delivery and updated me on order.
5.00
Excellent

Date of publication
08/04/2018
Date of order
01/04/2018
08/04/2018
Staff kept me well informed of my delivery and there were no problems.
5.00
Excellent

Date of publication
28/03/2018
Date of order
21/03/2018
28/03/2018
Samples arrived promptly, Excellent quality. Just need to decide which style to go with.
5.00
Excellent

Date of publication
28/03/2018
Date of order
21/03/2018
28/03/2018
Ok brill to get
5.00
Excellent

Date of publication
22/03/2018
Date of order
14/03/2018
22/03/2018
Ordered a sample for a future project, quick service and quality product
5.00
Excellent

Date of publication
18/03/2018
Date of order
11/03/2018
18/03/2018
Good quality flooring but at a premium price
4.00
Good

Date of publication
11/03/2018
Date of order
04/03/2018
11/03/2018
Very good service
4.33
Good

Date of publication
07/03/2018
Date of order
27/02/2018
07/03/2018
Very helpful when scheduling delivery.
5.00
Excellent

Date of publication
04/03/2018
Date of order
25/02/2018
04/03/2018
Fast delivery,great floor very pleased with product.
5.00
Excellent

Date of publication
02/03/2018
Date of order
23/02/2018
02/03/2018
Excerlent service as always
5.00
Excellent

Date of publication
01/03/2018
Date of order
21/02/2018
01/03/2018
Excellent all round information from the team extremely helpful , delivery on time and excellent product . I couldn’t fault a thing.
Highly recommend.
5.00
Excellent

Date of publication
28/02/2018
Date of order
28/02/2018
28/02/2018
Order received today - just wanted to say thank you so much for the excellent customer service.
5.00
Excellent

Date of publication
26/02/2018
Date of order
19/02/2018
26/02/2018
Very competitive price, excellent customer service and prompt / flexible delivery. No problems whatsoever.
5.00
Excellent

Date of publication
20/02/2018
Date of order
12/02/2018
20/02/2018
Dear floormonster. We are so very very pleased with our Engineered Wood Flooring (Herringbone, in Walnut). It really is beautiful and makes a stunning feature in our house
5.00
Excellent

Date of publication
19/02/2018
Date of order
12/02/2018
19/02/2018
Excellent
5.00
Excellent

Date of publication
16/02/2018
Date of order
09/02/2018
16/02/2018
Excellent fast service, would definitely use again.
5.00
Excellent

Date of publication
16/02/2018
Date of order
09/02/2018
16/02/2018
Very helpful staff
5.00
Excellent

Date of publication
13/02/2018
Date of order
05/02/2018
13/02/2018
Excellent service with a personal email to arrange delivery.
5.00
Excellent

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
Will do business again
5.00
Excellent

Date of publication
25/01/2018
Date of order
18/01/2018
25/01/2018
Great company to deal with. The only issue I have is delivery is to the street only and not into your home.
5.00
Excellent

Date of publication
24/01/2018
Date of order
16/01/2018
24/01/2018
Very good product and their customer service went above and beyond
5.00
Excellent

Date of publication
19/01/2018
Date of order
11/01/2018
19/01/2018
Good product, was informed when would arrive and arrived on time as organised. Thanks.
5.00
Excellent

Date of publication
15/01/2018
Date of order
04/01/2018
15/01/2018
Lovely samples..... but have had to settle for something less expensive
5.00
Excellent

Date of publication
12/01/2018
Date of order
04/01/2018
12/01/2018
dispatched my sample fast
4.00
Good

Date of publication
08/12/2017
Date of order
29/11/2017
08/12/2017
Good quality and fast delivery
3.67
Good

Date of publication
06/12/2017
Date of order
29/11/2017
06/12/2017
Perfect transaction, thank you.
5.00
Excellent

Date of publication
04/12/2017
Date of order
27/11/2017
04/12/2017
I wouldn’t hesitate to recommend floormonster, they had the flooring I wanted at a good price. Their customer service is excellent and the delivery arrived on time.
5.00
Excellent

Date of publication
28/11/2017
Date of order
21/11/2017
28/11/2017
Although haven't decided on which flooring the service I've received so far has been very helpful
5.00
Excellent

Date of publication
21/11/2017
Date of order
02/11/2017
21/11/2017
Great floor.Matched original in colour and plank size
5.00
Excellent

Date of publication
18/11/2017
Date of order
11/11/2017
18/11/2017
Very goid price
4.00
Good

floormonster.co.uk customer reviews

floormonster.co.uk

One Stop Online Flooring Shop

floormonster.co.uk was certified by Trusted Shops on 04/03/2014.

Transforming the way people buy wooden flooring! In this shop, you will discover you have more flooring options and get your flooring requirements done within a second. No matter you are looking for laminate flooring (from 6mm up to 15mm), Solid Wood Flooring (from 14mm up to 18mm), Engineered Wood Flooring (from 10mm up to 21mm) or Vinyl clicking flooring, You can get all types of flooring in this One Stop Flooring Shop. If you cannot find your particular flooring you want, do not worry, their customer team will hunt it down for you and make your dream come true. Why not discover this One Stop Flooring Shop Now

Contact
FloorMonster.co.uk, 11 Scotts Road
PA2 7AN Paisley
United Kingdom
customer_service@floormonster.co.uk
floormonster.co.uk
Owner
Marauder Ltd.
413 Hillington Road, Hillington Park
G52 4BL Glasgow
United Kingdom
Trade register
United Kingdom NI615454
Authorized representative
Mr Ross Nicholl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with floormonster.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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