Certificate for floormonster.co.uk
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
04/03/2014
Valid until
03/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for floormonster.co.uk
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- Delivery
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- Goods
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- Customer service
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Experience with floormonster.co.uk
Date of publication
17/07/2018
Date of order
10/07/2018
17/07/2018
very quick delivery and exellent customer service
Date of publication
10/07/2018
Date of order
03/07/2018
10/07/2018
Everything’s my exactly as described.
Date of publication
10/07/2018
Date of order
26/06/2018
10/07/2018
Overall have had an amazing experience buying my new flooring From samples which arrived the next day from when I ordered The team also gave me the information I needed to feel confident ordering the Geneva board as I have a family it had to withstand the kids It’s is now all laid and looks amazing Thanks Floor Monster team
Date of publication
05/07/2018
Date of order
28/06/2018
05/07/2018
Super They had the stock of a substantial amount of flooring. Delivery was smooth and seamless. Good price and great comms.
Date of publication
29/06/2018
Date of order
22/06/2018
29/06/2018
All seems great so far, but the flooring has not been laudctet
Date of publication
23/06/2018
Date of order
05/06/2018
23/06/2018
First class from start to finish. Really friendly and worthwhile advice given and the floor is the best. Laminate herringbone Holborn looks superb, already receiving multiple compliments now floor is installed. Highly recommend
Date of publication
22/06/2018
Date of order
15/06/2018
22/06/2018
Delivered the wrong flooring had the codes mixed up or something they said then I had to wait five days for them to pick them up to swap and they don't offer any discount or nothing for the inconvenience.
Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Received my samples very quickly happy with the service provided
Date of publication
11/06/2018
Date of order
21/05/2018
11/06/2018
Thank you for a totally professional service and great price
Date of publication
23/05/2018
Date of order
16/05/2018
23/05/2018
Plenty of free samples to help us decide the right product. We haven't purchased yet but we do intend to.
Date of publication
21/05/2018
Date of order
13/05/2018
21/05/2018
Very prompt delivery of samples. I was trying to match an existing floor and none of them were quite right but I cannot fault the service. Would definitely recommend.
Date of publication
11/05/2018
Date of order
04/05/2018
11/05/2018
I wanted to see the product ( Oak floor ) and was sent a sample promptly. I wanted brushed and oiled but I ordered polished by mistake so I will order the correct type tomorrow . Thank you.
Date of publication
30/04/2018
Date of order
23/04/2018
30/04/2018
Excellent experience in ordering from this company, goods arrived when promised and the flooring just looks first class, definitely will use again.
Date of publication
23/04/2018
Date of order
16/04/2018
23/04/2018
Great service also got a discount when I phoned through the order.
Driver was here at 9 am this morning, even dragged the pallet to the entrance door as we live in an apartment,highly recommend
Driver was here at 9 am this morning, even dragged the pallet to the entrance door as we live in an apartment,highly recommend
Date of publication
21/04/2018
Date of order
13/04/2018
21/04/2018
Best price and quick delivery
Date of publication
13/04/2018
Date of order
05/04/2018
13/04/2018
Excellent Service.
Date of publication
13/04/2018
Date of order
06/04/2018
13/04/2018
Fantastic service great price
Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
First class service, I ordered my flooring on the Monday morning and was able to get it on Tuesday Would not hesitate to recommend them to my friends
Date of publication
10/04/2018
Date of order
27/03/2018
10/04/2018
Very good flooring, timely delivery and updated me on order.
Date of publication
08/04/2018
Date of order
01/04/2018
08/04/2018
Staff kept me well informed of my delivery and there were no problems.
Date of publication
28/03/2018
Date of order
21/03/2018
28/03/2018
Samples arrived promptly, Excellent quality. Just need to decide which style to go with.
Date of publication
22/03/2018
Date of order
14/03/2018
22/03/2018
Ordered a sample for a future project, quick service and quality product
Date of publication
18/03/2018
Date of order
11/03/2018
18/03/2018
Good quality flooring but at a premium price
Date of publication
07/03/2018
Date of order
27/02/2018
07/03/2018
Very helpful when scheduling delivery.
Date of publication
04/03/2018
Date of order
25/02/2018
04/03/2018
Fast delivery,great floor very pleased with product.
Date of publication
02/03/2018
Date of order
23/02/2018
02/03/2018
Excerlent service as always
Date of publication
01/03/2018
Date of order
21/02/2018
01/03/2018
Excellent all round information from the team extremely helpful , delivery on time and excellent product . I couldn’t fault a thing.
Highly recommend.
Highly recommend.
Date of publication
28/02/2018
Date of order
28/02/2018
28/02/2018
Order received today - just wanted to say thank you so much for the excellent customer service.
Date of publication
26/02/2018
Date of order
19/02/2018
26/02/2018
Very competitive price, excellent customer service and prompt / flexible delivery. No problems whatsoever.
Date of publication
20/02/2018
Date of order
12/02/2018
20/02/2018
Dear floormonster. We are so very very pleased with our Engineered Wood Flooring (Herringbone, in Walnut). It really is beautiful and makes a stunning feature in our house
floormonster.co.uk
One Stop Online Flooring Shop
floormonster.co.uk was certified by Trusted Shops on 04/03/2014.
Transforming the way people buy wooden flooring! In this shop, you will discover you have more flooring options and get your flooring requirements done within a second. No matter you are looking for laminate flooring (from 6mm up to 15mm), Solid Wood Flooring (from 14mm up to 18mm), Engineered Wood Flooring (from 10mm up to 21mm) or Vinyl clicking flooring, You can get all types of flooring in this One Stop Flooring Shop. If you cannot find your particular flooring you want, do not worry, their customer team will hunt it down for you and make your dream come true. Why not discover this One Stop Flooring Shop Now
Contact
FloorMonster.co.uk, 11 Scotts Road
PA2 7AN Paisley
United Kingdom
PA2 7AN Paisley
United Kingdom
Tel: +44 (0)844 33 504 33
customer_service@floormonster.co.uk
floormonster.co.uk
Owner
Marauder Ltd.
413 Hillington Road, Hillington Park
G52 4BL Glasgow
United Kingdom
413 Hillington Road, Hillington Park
G52 4BL Glasgow
United Kingdom
Trade register
United Kingdom NI615454
Authorized representative
Mr Ross Nicholl
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with floormonster.co.uk in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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