Reviews for Floor Monster
4.52/5.00
Excellent
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Floor MonsterReviews
: 764ExcellentCertified
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Floor Monster- Logo - reviews
Floor Monster - Laminate, Solid & Engineered Wood Flooring UK Shop
Transforming the way people buy flooring: discover more flooring options and get your flooring requirements done within a second. Suppliers of Laminate Flooring (from 6mm up to 15mm), Solid Wood Flooring (from 14mm up to 18mm), Engineered Wood Flooring (from 10mm up to 21mm) & Vinyl Click Flooring, You can get all types of flooring in this One Stop Flooring Shop. If you cannot find your particular flooring you want, do not worry, their customer team will hunt it down for you and make your dream come true. Why not discover this One Stop Flooring Shop Now
Contact
Marauder Ltd.
FloorMonster.co.uk, 11 Scotts Road
PA2 7AN Paisley
United Kingdom
Trade register
United Kingdom NI615454
Authorised representative
Mr Ross Nicholl
What other customers say about their experience with Floor Monster
2021-10-14T16:14:37Z 11 days ago
Jack was super easy to deal with and very professional
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2021-10-12T06:45:15Z 14 days ago
Very professional, samples arrived quick.
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2021-10-09T06:46:01Z 17 days ago
Excellent quick service
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2021-10-04T21:59:54Z 21 days ago
1st class service
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2021-09-29T06:36:03Z 1 month ago
Excellent service.
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2021-09-28T18:01:25Z 1 month ago
Sample arrived very promptly, thank you!
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2021-09-25T19:16:36Z 1 month ago
Awesome service! Incredible prices and quality!
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2021-08-27T14:23:02Z 2 months ago
Very good service
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2021-08-18T20:10:50Z 3 months ago
ordered samples a week ago and have received nothing other than a reminder to review
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Floor Monster- Logo - reviews
Answer by Floor Monster
3 months ago
Hi Charlotte, thanks for your feedback, according to our records, the samples were dispatched and should have arrived to you by now.
However we are happy to resend these samples if you do need anything please do not hesitate to let us know directly on info@floormonster.co.uk
2021-08-17T15:04:40Z 3 months ago
The website live chat was very good and clarified a couple of points and indicated when I would receive the goods. They were spot on.
Goods well packaged and in excellent condition.
Pricing was very competitive. The whole offering was an enjoyable experience. Congratulations, I think this is the first time I’ve been motivated to do a review , you deserved it
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2021-08-11T16:10:57Z 3 months ago
You can buy from any shop but for me its about customer service. Had a few questions throughout via email and the person responsible came back very quickly every time with an answer. Genuinely faultless. Delivered when they said they would, neatly packaged for ease of delivery and no damage. Highly recommended.
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2021-08-10T05:11:20Z 3 months ago
Everything was fine
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2021-08-09T08:08:08Z 3 months ago
Order samples for my living room, and it’s perfect for the decor already placed there. The team were very helpful when I wanted to order packs and kept me updated on everything. Great customer service!
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2021-08-06T12:10:34Z 3 months ago
Great from start to finish, couldn’t recommend them enough! Delivery came on day it was requested, couldn’t be happier! Now the fun part, fitting!
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2021-08-05T16:14:17Z 3 months ago
Communication with the delivery was very poor. (1) Delivery arrived a day early resulting in repeated calls to me at work. (2) The delivery company did not use the correct mobile number for contact - repeatedly calling me again then complaining about it, (3) We were not advised that the product would be left in the street on a palette - my 71-year-old mother had to lift it indoors alone!
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Floor Monster- Logo - reviews
Answer by Floor Monster
3 months ago
Hi, thanks for your feedback. As per the website, all deliveries are kerbside delivery only.
As per our emails to you, we provided an eta on the day and unfortunately, the new number for contact although was sent on to the haulier, was provided too late for them to upload on their system to the driver hence they had to use the original contact number.
2021-08-05T14:34:26Z 3 months ago
All excellent.
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2021-08-03T10:32:37Z 3 months ago
Excellent service. Ordered a sample of flooring for my home. I was surprised at the size of the sample. The large sample allowed me to get a better feel of what the flooring would look like in my home. Will definitely be buying from this company. I'll also recommend others to come to this company.
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2021-08-02T23:18:28Z 3 months ago
Love the floor!
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2021-08-02T20:15:20Z 3 months ago
Good sample service
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2021-07-30T16:33:36Z 3 months ago
Fantastic customer service
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Reviews for Floor Monster
4.52/5.00
Excellent
How is the rating calculated?
Trustmark for Floor Monster
Status:
updated on: 25/10/2021
certified since: 04/03/2014
Floor Monster is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At Floor Monster, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about Floor Monster
Floor Monster- Logo - reviews
Floor Monster - Laminate, Solid & Engineered Wood Flooring UK Shop
Transforming the way people buy flooring: discover more flooring options and get your flooring requirements done within a second. Suppliers of Laminate Flooring (from 6mm up to 15mm), Solid Wood Flooring (from 14mm up to 18mm), Engineered Wood Flooring (from 10mm up to 21mm) & Vinyl Click Flooring, You can get all types of flooring in this One Stop Flooring Shop. If you cannot find your particular flooring you want, do not worry, their customer team will hunt it down for you and make your dream come true. Why not discover this One Stop Flooring Shop Now
Contact
Marauder Ltd.
FloorMonster.co.uk, 11 Scotts Road
PA2 7AN Paisley
United Kingdom
Trade register
United Kingdom NI615454
Authorised representative
Mr Ross Nicholl