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Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Have always loved your jeans so a fan.
Have you changed your sizing? I purchased a size 16 S and was surprised to see how long the trousers were. They are even longer that the 16 R I purchased several years ago.
I have found Peter Hahn reliable, good and usually quite prompt in delivery, although just now I am experiencing a slight delay having ordered a couple of items.
Report review
2 Dec 2023
Verified review
Since your disastrous IT issues of many months I have held back from ordering, just so much hassle and failed orders and failed system. I started today with hope, IMMEDIATELY the registration I was forced to do failed everywhere, I have been a very busy customer of Peter Hahn for decades, still I need to do this farcical 'registration over and over, nothing 'customer number' on any emailed order conf, NOTHING and as recently as September, NO customer number so delving for paper ones. ALSO you keep promising free P&P but it NEVER comes and nowhere to delete it! COME ON PH, get your act together!! You used to be perfection ...and now what happened?
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