peterhahn.co.ukReviews

: 10,061Good

4.35

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certified since: 29/08/2013
updated on: 25/06/2022
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certified since: 29/08/2013
updated on: 25/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,639 verified reviews in the last 12 months

10,061 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


4 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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 Verified review
2 days ago
Ordering easy and products superb quality although I usually only buy in the sale or if I have discounts as they are pricey. Sizes are accurate and footwear good quality leather. Please review pricing strategy as garments are excessively costly compared to similar retailers in UK and outside UK. Only other grumble is products take a long time to arrive and I never receive a text to say when they are due to be delivered.
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 Verified review
2 days ago 
Over the years I have bought a number of garments from Peter Hahn. Frequently I have ordered over the phone & have always had friendly & courteous dealings. The pieces I have bought are good quality & timeless. I rely a lot on their sales as I find the clothes on the expensive side & I am on a pension. I enjoy wearing their clothes.
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 Verified review
17 days ago 
I like the products, although having ordered a dress and paid I was told some days later that it was unavailable and I would get a refund. However I did receive the very nice trousers I ordered x 2 pairs. My criticism is that it takes too long from ordering to receipt of goods, although quality is good and they are nicely packed.
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 Verified review
16 days ago 
by R C.
I would give Peter Hahn 5 stars, if they had a tracking system, like most other companies, offering on line services! The delivery period on some occasions can be quite long, and it means staying in the house for an extended period of time. Otherwise I find Customer Services polite and helpful.
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Answer by peterhahn.co.uk
15 days ago
Thank you for your review. Please be advised all orders are trackable via Royal Mail. If you would ever like this information, please just email us to advise and we will happily provide this for you. Kind regards, your PETER HAHN Team.
 Verified review
4 days ago 
The trousers I bought recently are such a good fit. I have to study well all the lengths of your trousers because my inside leg is 25 in’s. You don’t cater for this length but the modern trousers are being worn at ankle length so I am lucky to be able to find a length which suits me.
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 Verified review
13 days ago
Quality of clothes is great. The returns system (I’d ordered more than one size) worked efficiently. However I do find the delivery times slow compared to other companies. Also sizing varies a great deal according to manufacture.
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 Verified review
1 month ago 
I was disappointed with my purchase but am pleased that Peter Hahn give me free returns. My only complaint with them is that the order takes a long time coming. Most companies offer 2 or 3 days delivery.
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Answer by peterhahn.co.uk
25 days ago
Thank you for your review. Stock permitting all orders will take 8-10 working days to arrive as stated in our T&C's. We dispatch from our German warehouse, however we always offer free returns. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
2 days ago 
Peter Hahn is very good but the goods take an inordinate amount of time to arrive. You have to allow two weeks which is not always the time you want as one may want it for an event before two weeks.
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 Verified review
1 month ago
The quality of the clothing is tip top. But logistically it seems bureaucratic and far too slow I suggest a more expensive P&P option to speed up from the 10 Working days from Dispatch to say 5?
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 Verified review
11 days ago 
The garment was made to the same high standard as all the clothing I have received from Peter Hahn. The packaging had taken a bit of a bashing in transit but the content was undamaged.
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 Verified review
1 month ago
Very comfortable cotton jersey frock ,the sleeves a good length for old arms,body skimming and good swing to the skirt ,in other words an easy ,comfortable cotton frock to wear.
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 Verified review
7 days ago
Beautiful blue soft leather sneakers but cancelled first order then took a long time for order to arrive when back in stock. Hopefully my present order will not take so long! 😊
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 Verified review
13 days ago
Good quality clothes. Mainly sized to fit, although being tall and of an older generation, I would like to be offered the option of longer skirts and dresses.
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 Verified review
16 days ago
My order arrived well in the estimated time of delivery. It was well packed & presented. Instructions were clear & concise should it have to be returned.
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 Verified review
1 month ago
The quality of the clothing is excellent. The prints tend to be unique. However the slow shipping time and out dated tracking system let's the Brand down
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 Verified review
7 days ago 
Hahns down!, the best on line shop I have ever had! Lovely clothes, shoes indeed every thing it sells.Beautifully packaged and polite service always!
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 Verified review
25 days ago
Excellent service from the ordering and delivery of my blouse. The blouse was beautifully packed. All in all outstanding service. Thank you.
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 Verified review
1 month ago
Always excellent quality - can sometimes take longer than expected to receive orders but worth the wait - returns service also very good
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 Verified review
13 days ago
Good customer service, easy returns if required. Delivery when expected. Quality good on a sliding scale - you get what you pay for.
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 Verified review
1 month ago
Have always relied on Peter Hahn to supply clothes in fashion, of good value and excellent fit. Have never had to return anything.
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