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peterhahn.co.uk
Reviews:

1,318 reviews in the last 12 months12,652 total reviews  

3.68
Good
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Top positive review

30 Aug 2023
 Verified review
Have always loved your jeans so a fan. Have you changed your sizing? I purchased a size 16 S and was surprised to see how long the trousers were. They are even longer that the 16 R I purchased several years ago.

Top negative review

4 Jul 2023
 Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk

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30 Mar 2023
 Verified review
Peter Hahn always delivers, albeit if you are prepared to wait a few weeks. Delivery is very slow. Apart from that no problem with anything else.
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22 May 2023
 Verified review
Its easy to order, deliveries are when advised. Returns are easy, though the acknowledgement takes a long time to reach back to purchaser.
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17 Oct 2023
 Verified review
The order was long overdue so I phoned and was told that my credit card hadn’t gone through. It would have been nice to have been contacted
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GW
9 Aug 2023
 Verified review
Very nice range of continental fashion, largely missing from the High Street. Communication of order status and progress could be improved.
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5 Apr 2023
 Verified review
Items take a long time to arrive and if they have to be returned, I find it takes a long time to be notified that a refund has been issued.
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27 Aug 2023
 Verified review
They are generally very good, but recently have been disappointed as lack of communication and slow process of last order - hence 4*
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25 May 2023
 Verified review
Sometimes very slow. I mostly have trouble ordering on line, rarely recognised as a regular customer, therefore I order as a guest
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31 Aug 2023
 Verified review
I rely on Peter Hahn for style and quality - plenty if choice But their delivery has always been a bit of a delay issue.
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24 Jul 2023
 Verified review
wide range of goods ,materials,brands and sizes but I miss the detailed customer accounts which have been unavailable for months
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7 Jun 2023
 Verified review
Delivery can vary but any queries by phone are dealt with in an efficient and pleasant manner Quality of goods is excellent
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30 Apr 2023
 Verified review
Have clothes that fit and close to what I want. Not so stylish as I am used to as when I had a personal shopper before Covid.
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28 May 2023
 Verified review
Quite good clothes but long waits to get them and sometimes out of stock which is annoying when they’re in a new catalogue
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7 Apr 2023
 Verified review
Very nice garments but problems in the past have included very late deliveries, or order cancelled without informing me.
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17 Nov 2023
 Verified review

The one for me

They have a really good choice of clothes. The garment are made well. The company staff are helpful. Will recommend.
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11 Aug 2023
 Verified review
Due to changing systems goods could not be delivered. I was informed of this when I chased the non delivery up.
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5 Jul 2023
 Verified review
Delivery of goods slow compared to other companies. Love the clothes . Good fit. Good quality. Value for money
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SM
Susib M.
London
29 Oct 2023
 Verified review
All the products I’ve received have been excellent. Only 4 stars because refunds have sometimes taken months.
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7 Sept 2023
 Verified review
Registration and sign-in are confusing - I've been a customer for years but have had to sign in as a guest!
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29 Mar 2023
 Verified review
I think the issue for me is that it often says in stock but it could be weeks before it’s actually shipped
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Answer by peterhahn.co.uk
30 Mar 2023
Thank you for your review. Please be advised we prepare our stock levels from predictions we receive from our supplier. Sadly from time to time, these can be subject to change, this is why we do not charge until we dispatch. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
3 Nov 2023
 Verified review
Quality clothes Good choice of women’s wear Packaged nicely Delivery a little slow but worth waiting for
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