P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk
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20 days ago
A dress ordered for early July has not been delivered yet and is promised for mis August. Perhaps there are too many items advertised in the brochure.
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Answer by peterhahn.co.uk
17 days ago
Thank you for your review. Please be advised our catalogues are prepared months in advance from predictions we receive from our suppliers. Sadly these can be subject to delay but as we do not charge for items until they are dispatched please be assured we will not charge you for any items until they are dispatched. Kind regards, your PETER HAHN Team.
I like the goods but the delivery time has certainly put me off.
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Answer by peterhahn.co.uk
21 days ago
Thank you for your review. Please be advised as stated in our T&C's all deliveries will take 8-10 working days, stock permitting. We will not charge for any items until they are dispatched. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
All Peter Hahn items are great Ace love looking at loots of lovely peace’s of clothing .
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23 days ago
Item ordered in June has not arrived and latest date is August and so unable to comment as requested
3 stars given as Peter Hahn have kept me advised
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Answer by peterhahn.co.uk
22 days ago
Thank you for your review. We are ever so sorry for the delay on the item but we would like to thank you for your kind patience. Please be assured we will not charge for the order until this is dispatched. Kind regards, your PETER HAHN Team.
It has been easy to order, easy to return and everything has been beautifully packed. I often bought Peter Hahn clothes some years ago and found the quality and finish very good and now there seems to be a much wider choice available which makes it an especially enjoyable shopping experience.
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25 days ago
Quality never disappoints
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25 days ago
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1 month ago
Good quality clothing, timely dispatch.
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1 month ago
Always excellent quality garments and superbly packaged. Sometimes postage is a bit slow but arrives eventually just about within the time slot, so not a problem.
Thoughtfully packed quality, well fitting garments. As advertised.
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1 month ago
Very quick and efficient service, and the quality and the fit of the
clothes is excellent. The styles are smart and wearable , I don’t
think in the fifteen years I have been buying from Peter Hahn that
I have ever had to return an item. They are especially good for coats and dresses.
Thank you for your review. Please allow 7-14 working days from the date you post the parcel back, as stated in our T&C'S. To discuss further, please contact us on 0800 054 2120 or via email at service@peterhahn.co.uk. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
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