P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk
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14 days ago
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Verified review
14 days ago
I like the fact I can purchase products that I would not normally have access to.
Initially I was disappointed with the delivery time. However there was a small problem when my order arrived, I telephoned straight away. They were fantastic handling my call, and sorting the problem out. I shall definitely be ordering again from Peter Hahn
Stock is often not available but you are not always updated as to when you will receive it.
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Answer by peterhahn.co.uk
17 days ago
Thank you for your review. Please be advised our catalogues are prepared months in advance from predictions we receive from our suppliers. Sadly these can be subject to delay but as we do not charge for items until they are dispatched please be assured we will not charge you for any items until they are dispatched. Kind regards, your PETER HAHN Team.
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17 days ago
Always excellent service from Peter Hahn.
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18 days ago
Prompt efficient service of quality goods
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19 days ago
Excellent quality Rosch Pure Nightwear. Good price on sale.
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