P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk
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10 days ago
10 days ago
Unfortunately the order I placed on 4th July has been delayed and now not due until 20th September. A tad frustrating as Summer will be at an end by then!
Answer by peterhahn.co.uk
8 days ago
Thank you for your review. We are ever so sorry for the delay on this item at present, please do be assured as soon as we receive the stock this will be dispatched as a matter of priority. No charge will be made until dispatch and if you would like to cancel please call us on 0800 054 2120. Please do accept our apologies for the inconvenience caused. Kind regards, your PETER HAHN Team.