Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
30 Aug 2023
Verified review
Have always loved your jeans so a fan.
Have you changed your sizing? I purchased a size 16 S and was surprised to see how long the trousers were. They are even longer that the 16 R I purchased several years ago.
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Very happy with the quality of the goods and the ordering system your company uses but I have deducted one star because your address labelling system doesn’t print my flat number.
This has meant several parcels have only arrived here because I was friendly with the then postman and he knew which flat I lived in. The last parcel was resent after I contacted Customer Services who informed me that “Royal Mail” had returned the parcel to you.
Never kept updated on delivery dates and sometimes you can wait quite a while and you feel you are left hanging.
Report review
Answer by peterhahn.co.uk
16 Jan 2024
Thank you for your review, We are very sorry to hear your parcel took longer than usual to arrive, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you further alternatively contact us on via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you, Kind Regards Your PETER HAHN Team.
9 Jan 2024
Verified review
I am always full of praise for Peter Hahn. The clothes are always well made. Deliveries are reliable. Prices are reasonable. I have only once been disappointed when a new company in Munich failed after months to deliver a leather jacket and I was given no reasonable explanation. Their behaviour was disgraceful. I have avoided them ever since.
I would like you to include returns forms in every parcel please, the things I like about Peter Hahn is that the parcels arrive in good order, I am pleased that you have started to send out magazines without plastic cover, the clothes always are well packaged.
So like being able to find Jerry Weber and Basler available.
Just wish your delivery was faster as takes too long. An anticipated doa would help.
Report review
3 Jan 2024
Verified review
I have enjoyed seeing the clothing and shoes online. I love the variety especially Gerry Weber which I wear almost exclusively
Report review
25 Jan 2024
Verified review
Good quality clothes & wide choice. Returns are easy to do. However quite expensive. Delivery time is improving.
Report review
7 Jan 2024
Verified review
Delay in delivery ordered 10/12 still not received and no online updates. Items required for Christmas. 7/1/24
Report review
30 Dec 2023
Verified review
Just love the clothes they are wearable classic & no one around me has the same style so I’m unique !!
Report review
2 Jan 2024
Verified review
Very disappointed this time
Very disappointed with the lack of delivery after payment had been made weeks before
Report review
Answer by peterhahn.co.uk
2 Jan 2024
Thank you for your email We are very sorry to hear you have not received your order as of yet, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you Kind Regards, Your PETER HAHN Team.
16 Jan 2024
Verified review
usually good, but slow delivery this time.. perhaps Christmas traffic..
Report review
Answer by peterhahn.co.uk
17 Jan 2024
Thank you for your review, we are sorry that your order took longer than expected. We have recently undertook a stock take than meant that we were unable dispatch any orders. This likely caused your order to take longer than usual. Once again we apologise for the inconvenience caused. Kind Regards, The PETER HAHN Team.
11 Jan 2024
Verified review
Great clothes just delivery to uk takes a while and Peter Hahn branded shirts are small fitting.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.