peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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(322)
(117)
 Verified review
2 months ago 
Excellent quality of clothes/footwear. Beautifully delivered. I particularly like the range of shoes/sandals which are available for wide fitting.
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 Verified review
1 month ago
Delivery times need to be improved order was in stock but still took 10 days to arrive My refund took over a week to be applied
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 Verified review
1 month ago
Give customers more control over their data, saying it's a US site and asking us to do the work is NOT satisfactory in 2022
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Please do email us at service@peterhahn.co.uk should you wish to discuss our website further. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
Deliveries are too slow. I go away frequently so often cannot place an order knowing it will not arrive in time.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Stock permitting, all orders will take 8-10 working days too arrive. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
Just my personal opinion on the value of the item which if I’d paid full price for would have been too expensive
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to read of this, please do be advised if you wish to return the item we will issue a full refund within 7-14 working days from the date you send the parcel back. If you require another prepaid Royal Mail return label please email us at service@peterhahn.co.uk with your request. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago 
Happy with garments received. Would be nice to have a better discount in the sale, however.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. All our sale items at present have an extra 30% off at present, however if you would like to sign up to our newsletter we offer various offers and promotions via email. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
On the occasions I have used Peter Hahn their operation has proved to be quite efficient.
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 Verified review
2 months ago
I particularly liked the material and print of these summer pull on trousers.
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 Verified review
2 months ago
Easy ordering although I think postage should be free over a certain amount.
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 Verified review
2 months ago
Good quality merchandise. Always happy to take returns. Excellent choice.
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 Verified review
2 months ago
All good apart from delivery, it takes about two weeks from when you order
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 Verified review
2 months ago 
I don't know why it took so long for the delivery it is usually so quick.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to hear that you are disappointed with our service. Please contact our team at service@peterhahn.co.uk or call us on 0800 054 2120 if you wish to discuss this further. Kind regards, Your PETER HAHN Team.
 Verified review
2 months ago 
I have always been very happy with Peter Hahn except very slow delivery
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 Verified review
2 months ago
the top I bought was lovely but took far too long to be delivered
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 Verified review
2 months ago
The only criticism would be in the delivery time.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. Stock permitting as stated in our T&C's all deliveries will take 8-10 working days. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
Ordering was complicated
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 Verified review
2 months ago
Good quality clothing
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 Verified review
2 months ago
Late dispatch .
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to hear that you are disappointed with our service. Please contact our team at service@peterhahn.co.uk or call us on 0800 054 2120 if you wish to discuss this further. Kind regards, Your PETER HAHN Team.
 Verified review
1 month ago
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 Verified review
1 month ago 
by J G.
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