peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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(117)
 Verified review
2 months ago 
Tell us if the item ordered is not going to be available in a reasonable delivery time period. My December order has still not arrived - promised February, then April and now delivery date is July. I had to contact them each time to find out what was happening. Other items have been delivered as expected and I have no qualms about that, only their lack of communication.
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 Verified review
1 month ago
These trousers were a comfortable and a perfect fit. The material and pattern are of high quality and very attractive pattern. I have ordered a further pair of the same and one of a differnt pattern however on contacting Peter Hahn following their email informing of a delay I was disappointed to hear of an uncertainty of whether stocks would be able to be replenished.
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 Verified review
1 month ago
The shoes are lovely, just what I wanted for an occasion. The reason I gave four stars is because of the long lead time. They shipped from Germany, which I found out from doing some research and you don’t get an order number to make enquiries easy. Allow at least 10 days for delivery if you order from this company.
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 Verified review
2 months ago 
Have to wait a long time for deliveries. All three items I ordered have come separately - still waiting for one! I was notified, but that doesn’t help when you are going on holiday. Reluctant to place any more orders. Also, I am inundated by numerous catalogues. Is this really necessary?
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to hear that you are disappointed with our service. Please contact our team at service@peterhahn.co.uk or call us on 0800 054 2120 if you wish to discuss this further. Kind regards, Your PETER HAHN Team.
 Verified review
1 month ago
These were good fitting,comfortable,quality material and with an attractive pattern. I liked them so much that I have attempted to purchase further pairs and disappointed to be told that there was a problem with getting them in stock with no certainty of date or possibility of delivery.
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 Verified review
2 months ago
Now I know more about the ordering/returning goods system, another time I would have ordered several different sizes so I could find the right one and return the others free of charge. As it was, I had to pay the delivery charge for a replacement garment in a smaller size.
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 Verified review
2 months ago
Very much like the light weight down jacket. Easy to pack, and very warm. However, took 2 weeks to arrive. I know it was Easter, but I thought this was excessive. Very helpful contact centre though. Item arrived literally the morning I was getting on the plane
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 Verified review
1 month ago
Purchase is as described and I'm happy with it. These elasticated waist trousers are the best on the market as far as I'm aware and should last for years. Delivery inevitably takes a while because it comes from Germany but the quality is excellent.
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 Verified review
1 month ago
My reason for the low star rating is mainly due to the delay in receiving the sandals. Unfortunately they did not fit so I have had to return them. They were both too wide and came up too high at the heel and we’re uncomfortable at my ankle.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. We are ever so sorry for the delay in receiving these, however please do use the free return label inside your parcel and within 7-14 working days a full refund will be issued on receipt of the return. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
I ordered garments on the phone. They said they were in stock. I never received them and apparently Germany cancelled them. No one let me know it wasn’t until I phoned that I was informed. The operator was very apologetic.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to hear that you are disappointed with our service. Please contact our team at service@peterhahn.co.uk or call us on 0800 054 2120 if you wish to discuss this further. Kind regards, Your PETER HAHN Team.
 Verified review
1 month ago
The quality of the clothes is genially good but sizing is a problem Often the size I buy is either too small or big Recommend a more stringent method of measuring Easy system of returning items which is good
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 Verified review
1 month ago
good selection of clothes and brands all in one place although your website is very difficult at the moment I could not get from one page to the next and this happened yesterday as well as today
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 Verified review
1 month ago
Quality of clothes is good. Despatch time can sometimes be extremely long Online ordering system not straightforward I have £5 off and free P&P voucher but could not find any where to enter code
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 Verified review
The quality and choice of goods are without doubt some of the best available. However, delivery times are dreadfully slow, so its no good ordering from Peter Hahn if you need something quickly.
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 Verified review
1 month ago
Their delivery times are slightly faster than they were but still too long. Other companies deliver certainly within the week - Why would one choose to wait for 3 maybe 4 weeks ?
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Stock permitting, all deliveries will take 8-10 working days via our courier which is Royal Mail. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago 
Disappointed with the quality of material. The fit is also on the small side for this tunic. The daylike light jersey top, on the other hsnd, is lovely and good value for money
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 Verified review
2 months ago
I'm still waiting for an order I placed weeks ago and now the delivery date of 5 May has been pushed to 20 May which I only found out by logging into my account. Very poor.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to hear that you are disappointed with our service. Please contact our team at service@peterhahn.co.uk or call us on 0800 054 2120 if you wish to discuss this further. Kind regards, Your PETER HAHN Team.
 Verified review
2 months ago 
by R S.
Lovely comfortable clothing with beautiful colours but what let it down is it takes quite a long time for them to be delivered compared to other suppliers
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 Verified review
2 months ago
My grey cardigan is soft and warm but light, so very comfortable. I already have the blue one, and it's just as good. Only 4 stars as it's quite expensive.
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 Verified review
1 month ago
The quality of the clothing is excellent. The prints tend to be unique. However the slow shipping time and out dated tracking system let's the Brand down
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