peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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 Verified review
1 month ago
Ordering was complicated
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2 months ago
Good quality clothing
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1 month ago
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1 month ago 
by J G.
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2 months ago
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2 months ago 
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2 months ago 
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1 month ago 
Needs to improve length of time from purchase to postage. Should not say “in stock” when I was still waiting for a month. Had to cancel order.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. We are ever so sorry for the delay, please do email us at service@peterhahn.co.uk and we will be happy to explain the delay further. Kind regards, your PETER HAHN Team.
 Verified review
3 months ago 
You really have gone down in my estimation and I have stopped recommending you, too much has gone wrong in your UK admin
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We have experienced payment issues due to our service provider WorldPay but this has now been rectified. Please email us at service@peterhahn.co.uk so we can discuss this further with you. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
3 months ago 
This was the first time I had used Peter Hahn. The quality of their goods is excellent. You pay for what you get. I ordered a wedding outfit and some wide fit shoes and am really pleased with the materials used and the quality of the goods. The only reason I am not giving 5 stars is that the company give no indication of delivery dates when you place an order, and I had to ring up to find out about them. Having said that, customer service was excellent and the clothes turned up beautifully packed.
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 Verified review
3 months ago 
I purchased a top which turned out to be a size too small. I returned the top and requested a size larger. I received a refund but my request for a larger size was not acknowledged, so I had to reorder via customer services following my enquiry phone call. If I had known I would have reordered at the time of returning my original purchase. Then it would have arrived in time for the event it was purchased for.
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 Verified review
3 months ago 
Good Quality clothes ,would be helpful to send an email when goods dispatched,and also get the right address on the parcel , the invoice inside the parcel has the correct address on but the outside of the parcel always has the village name missing despite my always putting the correct address on, which consequently means the parcel takes an extra 3 or 4 days to arrive
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 Verified review
3 months ago
Great selection and quality. Some sizes differ so it’s trial and error but returning goods is simple, As more high street shops close I depend on this type of service as the only stores seem to cater for the young and most poorer quality goods
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