peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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(38)
 Verified review
Yesterday
Ordering straight forward
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 Verified review
18 days ago 
Quality is always high.
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20 days ago 
Items of good quality.
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8 days ago
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12 days ago 
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12 days ago
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17 days ago
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24 days ago 
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1 month ago 
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21 days ago 
Useless service for Channel Island customers. I was told to order from the German website which wasn't easy as I don't speak German. Also, I would have been charged import taxes for the pleasure!
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Answer by peterhahn.co.uk
20 days ago
Thank you for your review. Sadly here in the UK part of Peter Hahn we are not allowed to handle oversea orders. Please email our Head Office on service@peterhahn.de for further assistance. Kind regards, your PETER HAHN Team.
 Verified review
18 days ago
Latest delivery half of order. First blouse fine, this one, same blouse different colour, much too small, tight all over. Have to return
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Answer by peterhahn.co.uk
15 days ago
Thank you for your review. We are very sorry to hear that the blouse you purchased did not arrive in the size you expected. Per your review, please do return this to us using the prepaid returns label inside your parcel and a full refund will be provided for you. We will then pass the garment to our QC Team to prevent this from happening in the future. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
10 days ago
Although the quality is very good the lead time on delivery is poor. 8-10 days is unacceptable in these modern days of on line shopping
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Answer by peterhahn.co.uk
8 days ago
Thank you for your review. Please be advised as we ship from our German warehouse this is why the delivery is slightly longer. We will ship the orders, and then these get passed to Royal Mail for delivery. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
14 days ago
Am sure you have quality products BUT, by accident or design, you fail to clarify how long orders take to arrive from Germany.
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Answer by peterhahn.co.uk
13 days ago
Thank you for your review. Please be advised our deliveries usually take between 8-10 working days from dispatch. You can learn more about our delivery timescales by following this link: https://www.peterhahn.co.uk/delivery. We apologise for any inconvenience caused. Kind regards, Your PETER HAHN Team.
 Verified review
1 month ago
Very slow delivery no knowledge when thins are going to arrive. Have to pay for delivery.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Stock permitting all orders will take 8-10 working days to arrive as stated in our T&C's. We dispatch from our German warehouse, however we always offer free returns. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago 
by C N.
As you carry extensive stock, the web-site can be time consuming and a little difficult to navigate unless you have a good idea what you're after. For instance, as much as possible, I choose to avoid synthetic fabrics but appreciate they have inherent qualities which cottons and linens just don't offer. For example, I ordered some Brax trousers which contained 86% cotton, no awful polyester BUT I almost, mistakenly chose Brax trousers which were 78% cotton with 18% polyester. I was ordering off of the recent catalogue I received and I can't recall seeing the trousers containing the polyester in there but I'm probably mistaken.
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 Verified review
2 months ago 
Tell us if the item ordered is not going to be available in a reasonable delivery time period. My December order has still not arrived - promised February, then April and now delivery date is July. I had to contact them each time to find out what was happening. Other items have been delivered as expected and I have no qualms about that, only their lack of communication.
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 Verified review
1 month ago
These trousers were a comfortable and a perfect fit. The material and pattern are of high quality and very attractive pattern. I have ordered a further pair of the same and one of a differnt pattern however on contacting Peter Hahn following their email informing of a delay I was disappointed to hear of an uncertainty of whether stocks would be able to be replenished.
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 Verified review
1 month ago
The shoes are lovely, just what I wanted for an occasion. The reason I gave four stars is because of the long lead time. They shipped from Germany, which I found out from doing some research and you don’t get an order number to make enquiries easy. Allow at least 10 days for delivery if you order from this company.
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 Verified review
1 month ago
These were good fitting,comfortable,quality material and with an attractive pattern. I liked them so much that I have attempted to purchase further pairs and disappointed to be told that there was a problem with getting them in stock with no certainty of date or possibility of delivery.
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 Verified review
2 months ago
Now I know more about the ordering/returning goods system, another time I would have ordered several different sizes so I could find the right one and return the others free of charge. As it was, I had to pay the delivery charge for a replacement garment in a smaller size.
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