peterhahn.co.ukReviews

: 10,252Good

4.41

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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,552 verified reviews in the last 12 months

10,252 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago 
P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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the most relevant critical review


1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk

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 Verified review
1 month ago
Pleased with purchases, but very long wait for delivery with no email explanation for delay. Only got response when I rang.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. As stated in our T&C's all orders will take 8-10 working days to arrive from dispatch. Please email us at service@peterhahn.co.uk for your tracking information. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago 
Had to contact for delivery info...would save time if country of despatch was advised on confirmation order...Hence 5 stars!
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 Verified review
I love Peter Hahn's quality and variety, but Oh dear ! what a long time to wait for delivery !!!
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 Verified review
1 month ago 
I like a lot of the clothes, but find many of them too expensive and the delivery is very slow.
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 Verified review
2 months ago
Only that Orders take longer to receive, but the number of designers etc is wonderful.
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 Verified review
2 months ago 
Prompt service quality of goods superb only drawback sizing seemed on small side
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 Verified review
1 month ago
The personal service can not be faulted but the delivery times are too long.
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 Verified review
2 months ago
we have kept the item Just took a while to send from Germany, over 10 days
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 Verified review
2 months ago 
I would like to find more plus size garments, tops with longer length.
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 Verified review
2 months ago
Delivery is a big problem. It takes too long to receive your order.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. As stated in our T&C's all orders will take 8-10 working days to arrive from dispatch. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
Items were as described and - as Sale items - value for money
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 Verified review
1 month ago
My order took over a week to arrive. Too late for my holiday
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. As stated in our T&C's all orders will take 8-10 working days to arrive from dispatch. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago 
sent back because top looked completely different to picture
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 Verified review
1 month ago
Good products. Website doesn’t always respond very quickly
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 Verified review
1 month ago
Very good and easy website. Hope articles are as good.
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 Verified review
2 months ago
Seemed slow to deliver the order. But quality good.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. As stated in our T&C's all orders will take 8-10 working days to arrive from dispatch. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
The parcel arrived in a very poor state. Dreadful
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are ever so sorry to read this and we will pass your comments back to our courier which is Royal Mail. Please do accept our sincerest apologies. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago 
Good designs, good quality and good service
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 Verified review
2 months ago
Took ages to arrive...but fine when it did.
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 Verified review
1 month ago 
If at all possible quicker delivery times
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