peterhahn.co.ukReviews:
1,227 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
Read more
Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Read more
Reviews for peterhahn.co.uk
13 Jan 2024
Verified review
the only critisism i have that we should be offered an alternative to standard postage
Report review
GG
Gwerfyl G.
Morfa Nefyn
13 Jan 2024
Verified review
Love the products I've bought. The delivery system is good.
Report review
12 Jan 2024
Verified review
OUT OF STOCK ITEMS / VERY SLOW DELIVERY
Dont put out of stock items as being for sale before christmas, and dont tell customers an order will arrive by christmas only to arrive on 10th january.
Report review
Answer by peterhahn.co.uk
12 Jan 2024
Thank you for your review, we are sorry to hear that your order came later than expected, please contact us on 0800 054 2120 or or via email at service@peterhahn.co.uk so we can investigate this for you. Kind Regards, The PETER HAHN Team.
11 Jan 2024
Verified review
Excellent company and staff
Report review
10 Jan 2024
Verified review
great choice, quality products, lovely designs and colours
Report review
NM
Nargaret M.
Leeds
10 Jan 2024
Verified review
Report review
9 Jan 2024
Verified review
I am always full of praise for Peter Hahn. The clothes are always well made. Deliveries are reliable. Prices are reasonable. I have only once been disappointed when a new company in Munich failed after months to deliver a leather jacket and I was given no reasonable explanation. Their behaviour was disgraceful. I have avoided them ever since.
Report review
9 Jan 2024
Verified review
good quality
Report review
8 Jan 2024
Verified review
Goods have still not arrived although ordered 3 days short of a month ago.
Goods have still not arrived 3
Report review
Answer by peterhahn.co.uk
9 Jan 2024
Thank you for your review, We are sorry to hear you have not yet received your order. Please email us at service@peterhahn.co.uk and we will be pleased to assist you further. Alternatively contact us via telephone on 0800 0542120 so we can assist you with your query. Kind regards, your PETER HAHN Team.
MR
Mary R.
London
7 Jan 2024
Verified review
A particular jacket in my size was not available when order placed
Was kept informed as to when it was going to be available. There was a 2 month wait.
Report review
6 Jan 2024
Verified review
Wonderful selection - thank you
Report review
6 Jan 2024
Verified review
Report review
3 Jan 2024
Verified review
I have enjoyed seeing the clothing and shoes online. I love the variety especially Gerry Weber which I wear almost exclusively
Report review
2 Jan 2024
Verified review
Very professional, good quality clothes, efficient delivery and returns etc
Report review
2 Jan 2024
Verified review
Good quality and fit.
Report review
MG
mary g.
SCUNTHORPE
1 Jan 2024
Verified review
Customer service lied said my order had been sent out they couldn't even find my account or my name and address no apologies if I hadn't have spent an hour on the phone I would still be waiting for my order .It was a gift but to late to post off .The goods ok when they finally arrive .But the truth works for me
Report review
Answer by peterhahn.co.uk
2 Jan 2024
Thank you for your review, We are very sorry to hear you have had a bad experiance at PETER HAHN and your order took longer than expected to arrive, Please contact us on 0800 0542120 so we can investigate this query for you in more depth and provide more training for our staff if needed alternatively contact us vai email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you Kind Regards, Your PETER HAHN Team.
MP
Margaret P.
Derbyshire
1 Jan 2024
Verified review
Report review
30 Dec 2023
Verified review
Just love the clothes they are wearable classic & no one around me has the same style so I’m unique !!
Report review
SS
Sylvia S.
Rye
30 Dec 2023
Verified review
I have not received either item.
Report review
Answer by peterhahn.co.uk
30 Dec 2023
Hello, thank you for your review. We are sorry to hear you have not received your order. Please email us at service@peterhahn.co.uk and we will be pleased to assist you further. Alternatively contact us via telephone so we can assist you with your query, sorry for any inconvenience caused Kind regards, your PETER HAHN Team.
29 Dec 2023
Verified review
non existent customer service
product OK
Customer service when there is an issue is useless
Report review
Answer by peterhahn.co.uk
30 Dec 2023
Hello, thank you for your review. We are sorry to hear of your disappointment regarding our service. Please contact our customer service team directly at service@peterhahn.co.uk with the specific details of your issue and we will be happy to look into that further for you. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.