peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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(96)
 Verified review
1 year ago
Not received my order yet ordered on 2nd july
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Answer by peterhahn.co.uk
1 year ago
Thank you for your review. Stock permitting all orders are taking 12-14 working days to arrive. Please email us at service@peterhahn.co.uk so we can chase this up further for you. Kind regards, your PETER HAHN team.
 Verified review
10 months ago 
Good service much longer wait for delivery
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Answer by peterhahn.co.uk
10 months ago
Thank you for your review. Stock permitting, all orders take 8-10 working days to arrive. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 year ago
STILL WAITING FOR ORDER ORDERED 17-06-21
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Answer by peterhahn.co.uk
1 year ago
Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present, stock permitting. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team
 Verified review
1 year ago 
Havent received either of my 2 orders
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Answer by peterhahn.co.uk
1 year ago
Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present, stock permitting. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team
 Verified review
10 months ago 
Still waiting for exchange parcel
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Answer by peterhahn.co.uk
10 months ago
Thank you for your review. Please be advised all returns are now fully refunded and we kindly ask our customers to place a new order. If you filled out the exchange form, we will action your request as quickly as possible for you. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 year ago 
My order have not arrived yet
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Answer by peterhahn.co.uk
1 year ago
Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present, stock permitting. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team.
 Verified review
1 year ago 
Not received the goods yet!
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Answer by peterhahn.co.uk
1 year ago
Thank you for your review. Due to delays outside of our control all orders at present are taking 12-14 working days to be delivered. We apologise for the inconvenience. Kind regards, your PETER HAHN team.
 Verified review
1 year ago 
Goods not yet arrived
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Answer by peterhahn.co.uk
1 year ago
Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present, stock permitting. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team.
 Verified review
1 year ago 
Havent received order
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Answer by peterhahn.co.uk
1 year ago
Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present, stock permitting. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team
 Verified review
8 months ago
Poor delivery system
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Answer by peterhahn.co.uk
8 months ago
Thank you for your review. Please be advised our delivery timescale is 8-10 working days stock permitting. If you require assistance, please contact us on 0800 054 2120 or email us at service@peterhahn.co.uk and we'll be happy to assist you. Kind regards, Your PETER HAHN Team.
 Verified review
1 year ago
Good all round
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 Verified review
1 year ago
Know comment
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 Verified review
6 months ago
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Answer by peterhahn.co.uk
6 months ago
Thank you for your review. We are sorry to hear this. Please contact us at service@peterhahn.co.uk or 0800 054 2120 and one of our agents will be delighted to assist you further. Kind regards, your PETER HAHN Team.
 Verified review
9 months ago
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