peterhahn.co.ukReviews:
1,234 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
24 Jan 2024
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24 Jan 2024
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SH
Susan H.
RUSHDEN
11 Feb 2024
Verified review
I have always rated you as 5 stars - but to learn you are pulling out of the UK is dreadful news. I have been a good and long loyal customer and even though the delivery times have been longer than expected I was always prepared to wait to get my quality products. You have made a big mistake but I suppose it is because of the wretched brexit which many of us didnt vote for!! Will we be able to buy from your websire in Germany I wonder? Please reconsider.
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3 Feb 2024
Verified review
No Refund, Website No Longer Available.
Slow to refund an item i returned weeks ago, went to website, to complain, and the company no longer have it operational.
Not very happy.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review We are very sorry to hear you have not yet received your refund yet, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk abd use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you, Kind Regards Your PETER HAHN Team.
3 Feb 2024
Verified review
Very slow delivery took 3/4 weeks
Very slow delivery took 3/4 weeks, returned item in January and still noCREDIT!,,,,,
You are slacking kindly investigate
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review we are very sorry to hear you are yet to receive your refund as of yet please contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email and one of our friendly agents can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
Verified review
I have not received any goods
Very disappointed.
Will not be shopping with Peter Hahan again
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are very sorry to hear you have not yet received your order please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk so we can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
Verified review
Arrange full refund asap. Thank you.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are sorry to hear you are yet to receive your refund please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contaact us via email at service@oeterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
5 Feb 2024
Verified review
you send me a new catalogue and when I try to order tell me i no longer can do from UK
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9 Jan 2024
Verified review
I am always full of praise for Peter Hahn. The clothes are always well made. Deliveries are reliable. Prices are reasonable. I have only once been disappointed when a new company in Munich failed after months to deliver a leather jacket and I was given no reasonable explanation. Their behaviour was disgraceful. I have avoided them ever since.
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22 Dec 2023
Verified review
It would be great if the orders could come faster , it takes up to two weeks to receive an order from the time of ordering, however due to the fact that things come from Germany it would be great if my order could arrive quicker, I note that you’ve started to inform me about items leaving the warehouse and on its way which is a great improvement.
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28 Dec 2023
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Excellent service
One of the few places I could find that do the make of trousers I wanted but in a decent fit not just the slim/modern fit. Considering time of year, delivery in very good time
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26 Dec 2023
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Loved the blouse and belt which I bought but it does get frustrating having to wait for delivery. Would it be possible to have uk based warehouses?
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VF
Valerie F.
Dorset
17 Jan 2024
Verified review
Classy clothes
So like being able to find Jerry Weber and Basler available.
Just wish your delivery was faster as takes too long. An anticipated doa would help.
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25 Dec 2023
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Really ex cellent clothes but take a long time to come. If you want something for a special event be sure to order 3 or 4 weeks in advance
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20 Dec 2023
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Great Clothes
Great clothes only other comment is you have a long wait for them to arrive. If you want them for a special occasion order well i advance
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27 Dec 2023
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quality. style. I need blousy tops nice material, something easy to slip on andf off because of arthritis. happy new year. maureen
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3 Jan 2024
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I have enjoyed seeing the clothing and shoes online. I love the variety especially Gerry Weber which I wear almost exclusively
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7 Jan 2024
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Delay in delivery ordered 10/12 still not received and no online updates. Items required for Christmas. 7/1/24
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25 Dec 2023
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very wide choice of sizes designers and material fast order system and returns, but could be faster on refunds
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30 Dec 2023
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Just love the clothes they are wearable classic & no one around me has the same style so I’m unique !!
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