peterhahn.co.ukReviews:
1,213 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
3 Feb 2024
Verified review
No Refund, Website No Longer Available.
Slow to refund an item i returned weeks ago, went to website, to complain, and the company no longer have it operational.
Not very happy.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review We are very sorry to hear you have not yet received your refund yet, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk abd use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you, Kind Regards Your PETER HAHN Team.
3 Feb 2024
Verified review
Very slow delivery took 3/4 weeks
Very slow delivery took 3/4 weeks, returned item in January and still noCREDIT!,,,,,
You are slacking kindly investigate
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review we are very sorry to hear you are yet to receive your refund as of yet please contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email and one of our friendly agents can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
Verified review
I have not received any goods
Very disappointed.
Will not be shopping with Peter Hahan again
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are very sorry to hear you have not yet received your order please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk so we can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
22 Feb 2024
Verified review
As they no longer serve UK not interested to support them.
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1 Feb 2024
Verified review
Arrange full refund asap. Thank you.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are sorry to hear you are yet to receive your refund please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contaact us via email at service@oeterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
5 Feb 2024
Verified review
you send me a new catalogue and when I try to order tell me i no longer can do from UK
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23 Feb 2024
Verified review
Still have not received refund of item I returned
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CT
C. T.
Kirkcaldy
20 Jan 2024
Verified review
Quality goods, incomplete address labels
Very happy with the quality of the goods and the ordering system your company uses but I have deducted one star because your address labelling system doesn’t print my flat number.
This has meant several parcels have only arrived here because I was friendly with the then postman and he knew which flat I lived in. The last parcel was resent after I contacted Customer Services who informed me that “Royal Mail” had returned the parcel to you.
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7 Jan 2024
Verified review
Delay in delivery ordered 10/12 still not received and no online updates. Items required for Christmas. 7/1/24
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11 Jan 2024
Verified review
Great clothes just delivery to uk takes a while and Peter Hahn branded shirts are small fitting.
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28 Dec 2023
Verified review
Pleased with most of my purchases. Some I find pricey, so unable to buy as often as I would like.
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24 Jan 2024
Verified review
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CE
7 Jan 2024
Verified review
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3 Jan 2024
Verified review
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MG
mary g.
SCUNTHORPE
1 Jan 2024
Verified review
Customer service lied said my order had been sent out they couldn't even find my account or my name and address no apologies if I hadn't have spent an hour on the phone I would still be waiting for my order .It was a gift but to late to post off .The goods ok when they finally arrive .But the truth works for me
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Answer by peterhahn.co.uk
2 Jan 2024
Thank you for your review, We are very sorry to hear you have had a bad experiance at PETER HAHN and your order took longer than expected to arrive, Please contact us on 0800 0542120 so we can investigate this query for you in more depth and provide more training for our staff if needed alternatively contact us vai email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you Kind Regards, Your PETER HAHN Team.
26 Dec 2023
Verified review
I have been waiting nearly 4weeks for an item to be delivered and have now been told that it's out of stock and won't be delivered until we'll after Christmas. If it's not in stock I should have been told at the point of ordering.
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Answer by peterhahn.co.uk
27 Dec 2023
Thank you for your review, we are sorry to hear your order took longer than expected to arrive. Please contact us on 0800 054 2120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk and put TRUSTED SHOPS as the subject so we can locate your email, We apologise for any inconvenience caused Kind Regards, Your PETER HAHN Team.
12 Jan 2024
Verified review
OUT OF STOCK ITEMS / VERY SLOW DELIVERY
Dont put out of stock items as being for sale before christmas, and dont tell customers an order will arrive by christmas only to arrive on 10th january.
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Answer by peterhahn.co.uk
12 Jan 2024
Thank you for your review, we are sorry to hear that your order came later than expected, please contact us on 0800 054 2120 or or via email at service@peterhahn.co.uk so we can investigate this for you. Kind Regards, The PETER HAHN Team.