peterhahn.co.ukReviews

: 10,252Good

4.41

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certified since: 29/08/2013
updated on: 10/08/2022
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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,552 verified reviews in the last 12 months

10,252 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago 
P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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the most relevant critical review


1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk

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 Verified review
1 month ago
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. We are sorry to see a 1 star rating, if you wish to discuss this further please contact us on service@peterhahn.co.uk. Kind regards, your PETER HAHN Team.
 Verified review
3 months ago
These trousers were a comfortable and a perfect fit. The material and pattern are of high quality and very attractive pattern. I have ordered a further pair of the same and one of a differnt pattern however on contacting Peter Hahn following their email informing of a delay I was disappointed to hear of an uncertainty of whether stocks would be able to be replenished.
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 Verified review
3 months ago 
I like the products, although having ordered a dress and paid I was told some days later that it was unavailable and I would get a refund. However I did receive the very nice trousers I ordered x 2 pairs. My criticism is that it takes too long from ordering to receipt of goods, although quality is good and they are nicely packed.
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 Verified review
3 months ago
The shoes are lovely, just what I wanted for an occasion. The reason I gave four stars is because of the long lead time. They shipped from Germany, which I found out from doing some research and you don’t get an order number to make enquiries easy. Allow at least 10 days for delivery if you order from this company.
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 Verified review
3 months ago 
by R C.
I would give Peter Hahn 5 stars, if they had a tracking system, like most other companies, offering on line services! The delivery period on some occasions can be quite long, and it means staying in the house for an extended period of time. Otherwise I find Customer Services polite and helpful.
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Answer by peterhahn.co.uk
3 months ago
Thank you for your review. Please be advised all orders are trackable via Royal Mail. If you would ever like this information, please just email us to advise and we will happily provide this for you. Kind regards, your PETER HAHN Team.
 Verified review
3 months ago
These were good fitting,comfortable,quality material and with an attractive pattern. I liked them so much that I have attempted to purchase further pairs and disappointed to be told that there was a problem with getting them in stock with no certainty of date or possibility of delivery.
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 Verified review
3 months ago
Very much like the light weight down jacket. Easy to pack, and very warm. However, took 2 weeks to arrive. I know it was Easter, but I thought this was excessive. Very helpful contact centre though. Item arrived literally the morning I was getting on the plane
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 Verified review
3 months ago
Purchase is as described and I'm happy with it. These elasticated waist trousers are the best on the market as far as I'm aware and should last for years. Delivery inevitably takes a while because it comes from Germany but the quality is excellent.
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 Verified review
3 months ago
My reason for the low star rating is mainly due to the delay in receiving the sandals. Unfortunately they did not fit so I have had to return them. They were both too wide and came up too high at the heel and we’re uncomfortable at my ankle.
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Answer by peterhahn.co.uk
3 months ago
Thank you for your review. We are ever so sorry for the delay in receiving these, however please do use the free return label inside your parcel and within 7-14 working days a full refund will be issued on receipt of the return. Kind regards, your PETER HAHN Team.
 Verified review
3 months ago
The quality of the clothes is genially good but sizing is a problem Often the size I buy is either too small or big Recommend a more stringent method of measuring Easy system of returning items which is good
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 Verified review
3 months ago 
I was disappointed with my purchase but am pleased that Peter Hahn give me free returns. My only complaint with them is that the order takes a long time coming. Most companies offer 2 or 3 days delivery.
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Answer by peterhahn.co.uk
3 months ago
Thank you for your review. Stock permitting all orders will take 8-10 working days to arrive as stated in our T&C's. We dispatch from our German warehouse, however we always offer free returns. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
3 months ago
good selection of clothes and brands all in one place although your website is very difficult at the moment I could not get from one page to the next and this happened yesterday as well as today
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 Verified review
3 months ago
Quality of clothes is good. Despatch time can sometimes be extremely long Online ordering system not straightforward I have £5 off and free P&P voucher but could not find any where to enter code
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 Verified review
3 months ago 
The quality and choice of goods are without doubt some of the best available. However, delivery times are dreadfully slow, so its no good ordering from Peter Hahn if you need something quickly.
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 Verified review
3 months ago
Their delivery times are slightly faster than they were but still too long. Other companies deliver certainly within the week - Why would one choose to wait for 3 maybe 4 weeks ?
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Answer by peterhahn.co.uk
3 months ago
Thank you for your review. Stock permitting, all deliveries will take 8-10 working days via our courier which is Royal Mail. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
3 months ago 
Disappointed with the quality of material. The fit is also on the small side for this tunic. The daylike light jersey top, on the other hsnd, is lovely and good value for money
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 Verified review
3 months ago
The quality of the clothing is excellent. The prints tend to be unique. However the slow shipping time and out dated tracking system let's the Brand down
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 Verified review
3 months ago 
Excellent quality of clothes/footwear. Beautifully delivered. I particularly like the range of shoes/sandals which are available for wide fitting.
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 Verified review
3 months ago
Delivery times need to be improved order was in stock but still took 10 days to arrive My refund took over a week to be applied
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 Verified review
3 months ago
Give customers more control over their data, saying it's a US site and asking us to do the work is NOT satisfactory in 2022
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Answer by peterhahn.co.uk
3 months ago
Thank you for your review. Please do email us at service@peterhahn.co.uk should you wish to discuss our website further. Kind regards, your PETER HAHN Team.