peterhahn.co.ukReviews:
1,240 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
BB
Barrett B.
Alfreton
24 Feb 2024
Verified review
Clothing great. Communication not so.
There is never any indication as to when the item ordered might be delivered. The clothing is almost always perfect but the waiting times can be long.
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27 Feb 2024
Verified review
How can Peter Hahn improve?they have ceased trading in the uk
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21 Feb 2024
Verified review
Very poor communication. No advice on shipping. Now hear they are closing their uk service…..but of course they didn’t bother to tell us had to find out the hard way. Not much Teutonic efficiency evident.
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18 Feb 2024
Verified review
Order arrived and that a relief.
Order arrived and is what I hoped for but threatened nondelivery and non delivery of a cost ordered at the same time mskes me unhappy about future purchases
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AB
Anne B.
Lancaster
28 Feb 2024
Verified review
Order did not arrive, not trackable by PH, no question of it being resent, refunded, now suddenly, no warning, not trading in UK
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3 Mar 2024
Verified review
I have not received the sleeveless gilet I ordered some weeks ago. Am I likely to do so now please?
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22 Feb 2024
Verified review
As they no longer serve UK not interested to support them.
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25 Feb 2024
Verified review
They have ceased trading and cancelled my order!!
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23 Feb 2024
Verified review
Still have not received refund of item I returned
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25 Feb 2024
Verified review
Placed an order only to find they have gone bust
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25 Feb 2024
Verified review
They have gone out of business
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2 Feb 2024
Verified review
A bit too expensive
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SH
Susan H.
RUSHDEN
11 Feb 2024
Verified review
I have always rated you as 5 stars - but to learn you are pulling out of the UK is dreadful news. I have been a good and long loyal customer and even though the delivery times have been longer than expected I was always prepared to wait to get my quality products. You have made a big mistake but I suppose it is because of the wretched brexit which many of us didnt vote for!! Will we be able to buy from your websire in Germany I wonder? Please reconsider.
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3 Feb 2024
Verified review
No Refund, Website No Longer Available.
Slow to refund an item i returned weeks ago, went to website, to complain, and the company no longer have it operational.
Not very happy.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review We are very sorry to hear you have not yet received your refund yet, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk abd use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you, Kind Regards Your PETER HAHN Team.
3 Feb 2024
Verified review
Very slow delivery took 3/4 weeks
Very slow delivery took 3/4 weeks, returned item in January and still noCREDIT!,,,,,
You are slacking kindly investigate
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review we are very sorry to hear you are yet to receive your refund as of yet please contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email and one of our friendly agents can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
Verified review
I have not received any goods
Very disappointed.
Will not be shopping with Peter Hahan again
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are very sorry to hear you have not yet received your order please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk so we can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
Verified review
Arrange full refund asap. Thank you.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are sorry to hear you are yet to receive your refund please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contaact us via email at service@oeterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
5 Feb 2024
Verified review
you send me a new catalogue and when I try to order tell me i no longer can do from UK
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21 Dec 2023
Verified review
Good quality clothes, but my goodness takes approximately two weeks for delivery and if the goods are returned the refund takes for ever!! Certainly put me off buying from them especially when other retailers are much quicker in delivery and refunds.
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Answer by peterhahn.co.uk
21 Dec 2023
Thank you for your review, We are sorry delivery for your order took longer than usual, We can confirm our delivery time scale is 8-10 working days from the date of dispatch as stated in our terms and conditions, In relation to your refund if you have still not received your refund please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email We look forward to hearing from you Kind Regards, Your PETER HAHN Team.