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Top positive review
30 Aug 2023
Verified review
Have always loved your jeans so a fan.
Have you changed your sizing? I purchased a size 16 S and was surprised to see how long the trousers were. They are even longer that the 16 R I purchased several years ago.
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
product OK
Customer service when there is an issue is useless
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Answer by peterhahn.co.uk
30 Dec 2023
Hello, thank you for your review. We are sorry to hear of your disappointment regarding our service. Please contact our customer service team directly at service@peterhahn.co.uk with the specific details of your issue and we will be happy to look into that further for you. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
Hello, thank you for your review. We are sorry to hear you have not received your order. Please email us at service@peterhahn.co.uk and we will be pleased to assist you further. Alternatively contact us via telephone so we can assist you with your query, sorry for any inconvenience caused Kind regards, your PETER HAHN Team.
8 Jan 2024
Verified review
Goods have still not arrived although ordered 3 days short of a month ago.
Goods have still not arrived 3
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Answer by peterhahn.co.uk
9 Jan 2024
Thank you for your review, We are sorry to hear you have not yet received your order. Please email us at service@peterhahn.co.uk and we will be pleased to assist you further. Alternatively contact us via telephone on 0800 0542120 so we can assist you with your query. Kind regards, your PETER HAHN Team.
1 Dec 2023
Verified review
PETER HAHN has a great selection of Twin-sets!
PETER HAHN has a great selection of clothes and jewellery. I enjoy browsing the website and the catalogues I receive nudge me towards items I might not otherwise see. Their service is second to none. I might describe the company as delightfully proper, polite and helpful. I love their twin-sets and jewellery in particular.
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19 Dec 2023
Verified review
Stand-out on-line retailer
Extensive range of high quality coats at competitive prices, and the website is very user-friendly. Their customer service is super-efficient and overall, an excellent buying experience. Only complaint is their boxes are on the big size!
Peter Hahn stocks the best nightwear. Stylish and comfortable. Apart from a minor computer blip this summer service has always been excellent. Plus you are covered by a guarantee.
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28 Dec 2023
Verified review
Excellent service
One of the few places I could find that do the make of trousers I wanted but in a decent fit not just the slim/modern fit. Considering time of year, delivery in very good time
You could save money by not sending out so many catalogues, although I do love receiving them! I love the quality of your clothes, especially cardigans and jumpers.
Love the experience,
Enjoy browsing and seeing a lot of choice. Great quality, style and fit also lots of offers to choose from.Just love the European style.
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8 Dec 2023
Verified review
Great Company to deal with.
Deliveries could be a bit quicker…..but all in all I’ve always been pleased with the clothes, and swift refunds when necessary.
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26 Dec 2023
Verified review
Loved the blouse and belt which I bought but it does get frustrating having to wait for delivery. Would it be possible to have uk based warehouses?
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4 Dec 2023
Verified review
very large selection of sizes ,brands, materials quick service and a good returns system. You could improve by putting "history" back
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2 Dec 2023
Verified review
Bought a cardigan on line. Sadly not good colour for me so returned it. Excellent service.
Prompt refund. Will definitely use again.
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27 Dec 2023
Verified review
quality. style. I need blousy tops nice material, something easy to slip on andf off because of arthritis. happy new year. maureen
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12 Dec 2023
Verified review
Lovely Blouse
A lovely white blouse. A perfect fit, flattering round neckline ,comfortable 3/4 length sleeves and quality cotton material.
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12 Dec 2023
Verified review
I love the cashmere jumpers I have purchased from you lovely colours It just takes a long time for my order to arrive
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6 Dec 2023
Verified review
Great quality
Lovely quality, fair prices!! Delivery took several days though but it was fine just mention it to plan ahead.
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25 Dec 2023
Verified review
very wide choice of sizes designers and material fast order system and returns, but could be faster on refunds
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