peterhahn.co.ukReviews

: 10,252Good

4.41

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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,552 verified reviews in the last 12 months

10,252 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago 
P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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the most relevant critical review


1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk

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15 days ago
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16 days ago
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16 days ago
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17 days ago 
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22 days ago
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24 days ago
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25 days ago
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1 month ago
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1 month ago 
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1 month ago 
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23 days ago
I am having trouble with my return of an order: Customer No 19370067/Invoice 1104513870 dated 8/6/77 It took a time to receive this order and when arrived decided to keep the Woven Waistcoat cost £84.15 and returned the "Blouse full sleeve" on 24th June 2022, I have a receipt of postage. They repaid me £84.15 for the wrong garment. I phoned and reported this to Peter Hann. Was told they would be in touch but haven't. I have now had a letter saying I owe £84.15 for the wrong garment I returned and to contact them, which I have and was again told someone from Peter Hann would be in touch. I still have heard nothing. I just don't seem to be able to sort this matter out. Can you please help? Angela Thomas - email:phronsiee17@gmail.com
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Answer by peterhahn.co.uk
22 days ago
Thank you for your review. We are sorry for our error, we need to retake the payment information so we can recharge you for the kept item now we have issued the correct refund. Our Customer Services Team will be in contact with you today to discuss this further. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
I am really disappointed in the service ,wheni go to order online I have voucher ,but can't be accepted unless I spend over £75.well I have spent well over that in the past ,& have been a excellent customer, but when items oostock,you send me a apologetic voucher ,then I can't spend it , Peter hahn should do something as you will be losing customers . Yours upset Mrs Lawrence-seymour.
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. We are sorry the offer was not working online, please be advised you can call and place orders with us over the phone on 0800 054 2120 and we will always honour the vouchers for you. We apologise for any upset caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago 
The dress I ordered did not arrive and nearly a month later zi received an email saying the item I returned had reached them and I would get a refund shortly. The dress was. Ever sent to me and this email was not true.
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 Verified review
Yesterday
Made an order 2 months ago for 2 items, still not received them. Been told I have to wait another 3 weeks now for 1 item. The other coming in September.
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 Verified review
7 days ago 
No communication, no updates along the way about the status of the order, nothing.
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Answer by peterhahn.co.uk
7 days ago
Thank you for your review. Please contact us at service@peterhahn.co.uk and we will be more than happy to provide you with order updates and tracking. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
Still waiting g for my order,z!,,,! Please expedite
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Answer by peterhahn.co.uk
24 days ago
Thank you for your review. As stated in our T&C'S all orders will take 8-10 working days to be delivered. To discuss further, please contact us on 0800 054 2120 or via email at service@peterhahn.co.uk. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
20 days ago
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Answer by peterhahn.co.uk
17 days ago
Thank you for your review. We are sorry the review is such a low rating, please email us at service@peterhahn.co.uk should you wish to discuss this further. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
Ordering easy and products superb quality although I usually only buy in the sale or if I have discounts as they are pricey. Sizes are accurate and footwear good quality leather. Please review pricing strategy as garments are excessively costly compared to similar retailers in UK and outside UK. Only other grumble is products take a long time to arrive and I never receive a text to say when they are due to be delivered.
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 Verified review
1 month ago
Good quality good price, good fit, nice styles and as I have difficulty with getting small sizes I am delighted with my purchases. All from the comfort of my own home which is a bonus! In the past I have never found sending for clothes very satisfactory but full marks to Peter Hahn. Thank you.
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