peterhahn.co.ukReviews

: 10,252Good

4.41

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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,552 verified reviews in the last 12 months

10,252 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago 
P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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the most relevant critical review


1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk

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 Verified review
3 months ago
On the occasions I have used Peter Hahn their operation has proved to be quite efficient.
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3 months ago
Easy ordering although I think postage should be free over a certain amount.
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3 months ago 
Looking forward to receiving my parcel. It’s never a disappointment.
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3 months ago
I love the variety of the clothes Sometimes they come in very late
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3 months ago
Efficient company, good quality clothing though a little expensive
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3 months ago
Dress arrived quickly and was well packaged- very pleased
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3 months ago 
Good product, delivery ok.
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3 months ago
Ordering was complicated
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3 months ago 
Quality is always high.
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3 months ago 
Items of good quality.
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3 months ago
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3 months ago 
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3 months ago 
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3 months ago
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3 months ago 
by J G.
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3 months ago 
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3 months ago
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3 months ago
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3 months ago 
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3 months ago 
I ordered 3 items. Two in stock and one on back order. 2 weeks later it’s still not arrived so I called them. Apparently one of their staff accidently cancelled one item But decided not to tell me. I asked them to reinstate the Oder but they refused saying I had to reorder! Why? I would have to pay postage again. I thlen found out that the reason for delayed delivery was it was coming from Germany. No where was it obvious that this was not a uk order. Post from Germany always takes ages and my expectation would be different had I known. Their emails are supercilious and their staff incompetent. I won’t use them again
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Answer by peterhahn.co.uk
3 months ago
Thank you for your review. We are sorry for the error, we will always reinstate an order and apply free delivery if there error is on our end. Deliveries will take 8-10 working days, as stated in our T&C'S. We sincerely apologise for the experience you had with us on this occasion. Kind regards, your PETER HAHN Team.