peterhahn.co.ukReviews

: 10,252Good

4.41

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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,552 verified reviews in the last 12 months

10,252 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago 
P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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the most relevant critical review


1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk

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 Verified review
7 days ago 
No communication, no updates along the way about the status of the order, nothing.
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Answer by peterhahn.co.uk
7 days ago
Thank you for your review. Please contact us at service@peterhahn.co.uk and we will be more than happy to provide you with order updates and tracking. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
Still waiting g for my order,z!,,,! Please expedite
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Answer by peterhahn.co.uk
24 days ago
Thank you for your review. As stated in our T&C'S all orders will take 8-10 working days to be delivered. To discuss further, please contact us on 0800 054 2120 or via email at service@peterhahn.co.uk. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
20 days ago
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Answer by peterhahn.co.uk
17 days ago
Thank you for your review. We are sorry the review is such a low rating, please email us at service@peterhahn.co.uk should you wish to discuss this further. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
Quality of clothing Excellent. Order tracking abysmal unless you ring up for a tracking number, even then most likely you'll see it stuck at Woodford for a long time. So give it 14 working days not 8 to avoid disappointment. Contacting Customer Service by email gets nothing but an Automated reply not when you need something sorting out
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 Verified review
2 months ago 
Over the years I have bought a number of garments from Peter Hahn. Frequently I have ordered over the phone & have always had friendly & courteous dealings. The pieces I have bought are good quality & timeless. I rely a lot on their sales as I find the clothes on the expensive side & I am on a pension. I enjoy wearing their clothes.
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 Verified review
2 months ago
Quality of clothes is great. The returns system (I’d ordered more than one size) worked efficiently. However I do find the delivery times slow compared to other companies. Also sizing varies a great deal according to manufacture.
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 Verified review
2 months ago 
Peter Hahn is very good but the goods take an inordinate amount of time to arrive. You have to allow two weeks which is not always the time you want as one may want it for an event before two weeks.
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 Verified review
2 months ago
Beautiful blue soft leather sneakers but cancelled first order then took a long time for order to arrive when back in stock. Hopefully my present order will not take so long! 😊
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 Verified review
2 months ago 
Had to contact for delivery info...would save time if country of despatch was advised on confirmation order...Hence 5 stars!
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 Verified review
I love Peter Hahn's quality and variety, but Oh dear ! what a long time to wait for delivery !!!
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 Verified review
1 month ago 
I like a lot of the clothes, but find many of them too expensive and the delivery is very slow.
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 Verified review
2 months ago
Only that Orders take longer to receive, but the number of designers etc is wonderful.
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 Verified review
2 months ago 
Prompt service quality of goods superb only drawback sizing seemed on small side
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 Verified review
1 month ago
The personal service can not be faulted but the delivery times are too long.
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 Verified review
2 months ago
we have kept the item Just took a while to send from Germany, over 10 days
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 Verified review
2 months ago 
I would like to find more plus size garments, tops with longer length.
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 Verified review
1 month ago
Items were as described and - as Sale items - value for money
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 Verified review
1 month ago
Good products. Website doesn’t always respond very quickly
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 Verified review
1 month ago
Very good and easy website. Hope articles are as good.
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 Verified review
2 months ago 
Good designs, good quality and good service
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