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peterhahn.co.uk
Reviews:

1,322 reviews in the last 12 months12,652 total reviews  

3.68
Good
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Top positive review

30 Aug 2023
 Verified review
Have always loved your jeans so a fan. Have you changed your sizing? I purchased a size 16 S and was surprised to see how long the trousers were. They are even longer that the 16 R I purchased several years ago.

Top negative review

4 Jul 2023
 Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk

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AB
Anne B.
Lancaster
28 Feb 2024
 Verified review
Order did not arrive, not trackable by PH, no question of it being resent, refunded, now suddenly, no warning, not trading in UK
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3 Mar 2024
 Verified review
I have not received the sleeveless gilet I ordered some weeks ago. Am I likely to do so now please?
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1 Feb 2024
 Verified review
Overall the clothes are nice quality, however I’ve looked online to search for a couple of things in the sale and when I’ve clicked on my size ( having already put it on the filter ) it generally comes up as “currently out of stock “ ! How irritating is that ? It’s happening a lot , so i feel something needs to be done about it , thanks 🙏
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25 Feb 2024
 Verified review
I loved the variety and quality of garments and accessories. Their clothes were not cheap, but it was worth paying more for the better quality of materials and designs. I shall miss them very much and wish they would resume trading in the UK. The only issue I had was the length of time it took to receive items ordered.
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JV
18 Feb 2024
 Verified review
I would like to hear about the closure of this company and why it is still taking orders. Lovely clothes and am very sad to find it is being closed down.
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19 Feb 2024
 Verified review
If delivery time is going to be longer than you anticipated at the original date of purchase an email with an update would be good
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16 Feb 2024
 Verified review

Review UK customer

No comment to make as now not selling to the UK. WHY?? SHALL MISS BUYING as was very good for PLUS SIZES
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4 Feb 2024
 Verified review
Good range of products, lots of choice, somethings a bit expensive, sizing varies like range of footwear.
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TB
Trish B.
Gloucester
19 Feb 2024
 Verified review
Very pleased with garment. Prices are high, service a bit slow. Sorry they have pulled out of uk.
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12 Feb 2024
 Verified review
Stylish and comfortable
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24 Feb 2024
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8 Feb 2024
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SH
Susan H.
RUSHDEN
11 Feb 2024
 Verified review
I have always rated you as 5 stars - but to learn you are pulling out of the UK is dreadful news. I have been a good and long loyal customer and even though the delivery times have been longer than expected I was always prepared to wait to get my quality products. You have made a big mistake but I suppose it is because of the wretched brexit which many of us didnt vote for!! Will we be able to buy from your websire in Germany I wonder? Please reconsider.
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31 Jan 2024
 Verified review
Item ordered on 3.01.24. Arrived 30.01.24 due to incomplete label item could not be delivered. Two phone calls had to be made
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Answer by peterhahn.co.uk
31 Jan 2024
Thank you for your review, we are sorry to hear that there was an issue with your delivery. Please contact us via email on service@peterhahn.co.uk and we will be happy to investigate this for you. Kind Regards, The PETER HAHN Team.
21 Feb 2024
 Verified review
Very poor communication. No advice on shipping. Now hear they are closing their uk service…..but of course they didn’t bother to tell us had to find out the hard way. Not much Teutonic efficiency evident.
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18 Feb 2024
 Verified review

Order arrived and that a relief.

Order arrived and is what I hoped for but threatened nondelivery and non delivery of a cost ordered at the same time mskes me unhappy about future purchases
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3 Feb 2024
 Verified review

No Refund, Website No Longer Available.

Slow to refund an item i returned weeks ago, went to website, to complain, and the company no longer have it operational. Not very happy.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review We are very sorry to hear you have not yet received your refund yet, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk abd use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you, Kind Regards Your PETER HAHN Team.
3 Feb 2024
 Verified review

Very slow delivery took 3/4 weeks

Very slow delivery took 3/4 weeks, returned item in January and still noCREDIT!,,,,, You are slacking kindly investigate
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review we are very sorry to hear you are yet to receive your refund as of yet please contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email and one of our friendly agents can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
 Verified review
I have not received any goods Very disappointed. Will not be shopping with Peter Hahan again
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are very sorry to hear you have not yet received your order please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk so we can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
 Verified review
Arrange full refund asap. Thank you.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are sorry to hear you are yet to receive your refund please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contaact us via email at service@oeterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.