peterhahn.co.ukReviews

: 10,068Good

4.35

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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 27/06/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,635 verified reviews in the last 12 months

10,068 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering. My Hahn purchases are the reverse - they look good, feel good, and are wearing well. Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks! Jacky Harrogate
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the most relevant critical review


5 months ago 
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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Reviews for peterhahn.co.uk

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 Verified review
1 month ago
Their delivery times are slightly faster than they were but still too long. Other companies deliver certainly within the week - Why would one choose to wait for 3 maybe 4 weeks ?
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Stock permitting, all deliveries will take 8-10 working days via our courier which is Royal Mail. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago 
Disappointed with the quality of material. The fit is also on the small side for this tunic. The daylike light jersey top, on the other hsnd, is lovely and good value for money
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 Verified review
1 month ago
Most the items I have purchased from Peter Hahn have been excellent. The brochure gives an accurate description. The goods are nicely packed which is always a good touch.
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 Verified review
2 months ago
I'm still waiting for an order I placed weeks ago and now the delivery date of 5 May has been pushed to 20 May which I only found out by logging into my account. Very poor.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to hear that you are disappointed with our service. Please contact our team at service@peterhahn.co.uk or call us on 0800 054 2120 if you wish to discuss this further. Kind regards, Your PETER HAHN Team.
 Verified review
2 months ago
Peter Hahn are an excellent clothing company as they have fab classic clothes that are well made their returns are fab too so easy not that much has gone back 😬
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 Verified review
2 months ago 
by R S.
Lovely comfortable clothing with beautiful colours but what let it down is it takes quite a long time for them to be delivered compared to other suppliers
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 Verified review
2 months ago
My grey cardigan is soft and warm but light, so very comfortable. I already have the blue one, and it's just as good. Only 4 stars as it's quite expensive.
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 Verified review
1 month ago
The quality of the clothing is excellent. The prints tend to be unique. However the slow shipping time and out dated tracking system let's the Brand down
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 Verified review
1 month ago
Lovely clothes and good quality. Sometimes delivery takes a while even allowing for items coming directly from abroad. Otherwise very happy so far!
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 Verified review
2 months ago 
Excellent quality of clothes/footwear. Beautifully delivered. I particularly like the range of shoes/sandals which are available for wide fitting.
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 Verified review
2 months ago
You must be joking it is fixed. The service is non existent and the quality is not known because a month after the order nothing has happened!!!
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. Please email us at service@peterhahn.co.uk to discuss this further. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
Excellent customer service. Unfortunately the shoes I ordered weren't suitable but I was able to return them and receive a very prompt refund.
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 Verified review
1 month ago
My wife loves the quality of the dresses. You can speed up you delivery timescale to less than 4 working days. If LENTIF can do it so can you
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 Verified review
2 months ago 
Good quality clothing. Some unusual styles to choose from, not usually found on the high street. Refunds are dealt with efficiently.
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 Verified review
2 months ago
Your garments are always beautifully made and so well presented. On this occasion I am returning my dress because it does not fit.
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 Verified review
1 month ago
Good service good quality easy to use and prompt delivery. Shoul you need to return an item. No hassle and prompt repayment
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 Verified review
1 month ago
Delivery times need to be improved order was in stock but still took 10 days to arrive My refund took over a week to be applied
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 Verified review
2 months ago 
The staff are always very friendly and helpful when I call and sort my problems, when I have them, out quickly and efficiently.
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 Verified review
1 month ago
Give customers more control over their data, saying it's a US site and asking us to do the work is NOT satisfactory in 2022
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Please do email us at service@peterhahn.co.uk should you wish to discuss our website further. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago 
Beautiful items at a variety of price ranges. Many different styles and fittings in both clothing and footwear. Fantastic.
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