I have recently bought lots from Peter Hahn over the last few months - having ‘grown out of’ many items during lockdowns and also becoming fed up with shoddy quality from other suppliers. The clothes of the latter look fabulous in photographs on gorgeous models online but in reality the fabrics mostly turn out to be shoddy and unflattering.
My Hahn purchases are the reverse - they look good, feel good, and are wearing well.
Also having had too much experience of returning unwanted items to other suppliers, orders that were delivered crammed into horrible chunks of plastic, the Hahn packaging is brilliantly simple and elegant and could not be more customer friendly - thanks!
Jacky
Harrogate
Wrong colour cardigan delivered. I sent it back the following day, enclosing an order for the red cardigan originally ordered and a cheque. I have received no confirmation that the parcel has been received or confirmation that a further order has been received and is being processed and an estimate of when I might receive the new order. This is routine for Peter Hahn. Other mail order firms provide a delivery date a few days beforehand. This enables the recipient to be at home . Parcels from Peter Hahn just arrive unannounced. This is a shame, as their clothes are lovely. I provide an email address, so communication would not be difficult.
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1 month ago
Their delivery times are slightly faster than they were but still too long. Other companies deliver certainly within the week - Why would one choose to wait for 3 maybe 4 weeks ?
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Stock permitting, all deliveries will take 8-10 working days via our courier which is Royal Mail. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
Disappointed with the quality of material. The fit is also on the small side for this tunic.
The daylike light jersey top, on the other hsnd, is lovely and good value for money
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1 month ago
Most the items I have purchased from Peter Hahn have been excellent. The brochure gives an accurate description. The goods are nicely packed which is always a good touch.
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2 months ago
I'm still waiting for an order I placed weeks ago and now the delivery date of 5 May has been pushed to 20 May which I only found out by logging into my account. Very poor.
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are sorry to hear that you are disappointed with our service. Please contact our team at service@peterhahn.co.uk or call us on 0800 054 2120 if you wish to discuss this further. Kind regards, Your PETER HAHN Team.
Verified review
2 months ago
Peter Hahn are an excellent clothing company as they have fab classic clothes that are well made their returns are fab too so easy not that much has gone back 😬
Lovely comfortable clothing with beautiful colours but what let it down is it takes quite a long time for them to be delivered compared to other suppliers
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2 months ago
My grey cardigan is soft and warm but light, so very comfortable. I already have the blue one, and it's just as good.
Only 4 stars as it's quite expensive.
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1 month ago
The quality of the clothing is excellent. The prints tend to be unique.
However the slow shipping time and out dated tracking system let's the Brand down
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1 month ago
Lovely clothes and good quality.
Sometimes delivery takes a while even allowing for items coming directly from abroad.
Otherwise very happy so far!
The staff are always very friendly and helpful when I call and sort my problems, when I have them, out quickly and efficiently.
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1 month ago
Give customers more control over their data, saying it's a US site and asking us to do the work is NOT satisfactory in 2022
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Please do email us at service@peterhahn.co.uk should you wish to discuss our website further. Kind regards, your PETER HAHN Team.
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