mountfieldlawnmowers.co.ukReviews

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mountfieldlawnmowers.co.uk - The UK's Bestselling Lawnmowers

Founded in 1962, Mountfield is the bestselling manufacturer of petrol lawnmowers in the UK. From the latest battery powered electric lawnmowers, to petrol roller mowers, 4 wheeled mowers, lawn riders and ride on lawnmowers we have a mower to suit every garden. As well as lawnmowers, we manufacture a comprehensive range of powered garden machinery, included the latest lithium-ion cordless garden tools. Visit the Mountfield website to find our more about our products and also locate your nearest authorised Mountfield specialist dealer.
Contact
Stiga LTD
Unit 8 Bluewater Estate, Bell Close
PL7 4JH Plymouth, Devon
United Kingdom
Trade register
Companies House 01074935
Authorised representative
Will Timmis

Reviews for mountfieldlawnmowers.co.uk

4.65 / 5.00
Excellent
How is the rating calculated?

156 reviews in the last 12 months

78 %
15 %
4 %
1 %
3 %
599 total reviews

What other customers say about their experience with mountfieldlawnmowers.co.uk

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6 months ago
I would like to carry out a review but sadly I have still not recieved my item that I purchased.
 
 Verified review|
6 months ago
I was unable to make a purchase as company doesn’t deliver to Northern Ireland. They accepted and processed my payment before advising me. I had spent quite a long time choosing my item. So I think the deliver exclusion information should be more visible. Their local representative wanted £60 more for the item. I had to go elsewhere for the product
 
 Verified review|
 Answer by mountfieldlawnmowers.co.uk
6 months ago
Thank you for taking the time to consider purchasing a lawnmower from Mountfield. Your feedback is important, we will look into making it clearer on the website that we do not deliver to NI to avoid the same issue happening again.
9 months ago
Ordered a lawnmower, payment has been taken. Mountfield mailed the next day to say they couldn’t fulfil the order and issued a refund, this has not appeared on the statement. The order was cancelled by mountfield the very next day, so I would have thought they issued the refund then Or better still, put out of stock on website
 
 Verified review|
 Answer by mountfieldlawnmowers.co.uk
9 months ago
We are very sorry about the service you received. There was a technical issue between our payment provider and bank which would not allow us to refund you initially; this was out of our control and has now been rectified. Please accept our apologies for the inconvenience caused.
9 months ago
First order was returned to sender as they didn't label package correctly. They tried to blame the courier for this, and I cancelled the order. Even though I'd cancelled, they sent out a partial order (which was useless by itself). They never once replied to my emails, and I had to claim refund through Paypal. I'd suggest to avoid this company.
 
 Verified review|
 Answer by mountfieldlawnmowers.co.uk
9 months ago
Thank your for review, we are sorry to hear that you are not happy with the delivery service, however, this was beyond our control as we do use a third party courier. The product you ordered was a battery product and both the tiller and battery were sent at the same time, unfortunately the battery was held as it is classified as 'dangerous goods'