Certificate for mountfieldlawnmowers.co.uk

No. XBC084DAF5DA522279A9AD69ABEE73C3B
 

Approved on
27/09/2018
Valid until
26/09/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mountfieldlawnmowers.co.uk



Excellent

4.64/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 156 Trusted Shops reviews collected in the last 12 months.
In total, mountfieldlawnmowers.co.uk has already collected 576 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/08/2019
Date of order
15/08/2019
23/08/2019
My previous Mountfield Princess provided excellent performance for 26 years
and having taken delivery of this new one last Tuesday, I have now had the opportunity to test it for the first time. I find it very good although it is slightly heavier than the old machine.
The service I received through out this transaction was first class with delivery being "spot on".
5.00
Excellent

Date of publication
21/08/2019
Date of order
02/08/2019
21/08/2019
Very satisfied with the whole experience
4.67
Excellent

Date of publication
20/08/2019
Date of order
12/08/2019
20/08/2019
Exellent service
5.00
Excellent

Date of publication
17/08/2019
Date of order
03/08/2019
17/08/2019
all went as it should with no problems
5.00
Excellent

Date of publication
16/08/2019
Date of order
09/08/2019
16/08/2019
Everything went perfectly: kept fully informed at all stages and they use DPD so had a one hour time slot for delivery- no hanging around.
5.00
Excellent

Date of publication
13/08/2019
Date of order
30/07/2019
13/08/2019
I would like to carry out a review but sadly I have still not recieved my item that I purchased.
1.00
Very Poor

Date of publication
12/08/2019
Date of order
05/08/2019
12/08/2019
Delivered on time as expected. Not had to use customer services so can not comment on them
4.67
Excellent

Date of publication
12/08/2019
Date of order
04/08/2019
12/08/2019
Having bought what I thought was a British machine I note that it is 'made in Slovakia' (better than China, I guess) with a Honda engine and labelled in Italian. No problem with that, except it should be marketed as such. But I DO have a problem with an Instruction booklet in Italian with the english instructions as a bad translation. eg "Cutting Means" blade.
3.33
Fair

Date of publication
11/08/2019
Date of order
31/07/2019
11/08/2019
Was able to select delivery date, and mower arrived when promised and as described. On the whole, pleased with whole process from placing the order to delivery.
5.00
Excellent

Date of publication
11/08/2019
Date of order
04/08/2019
11/08/2019
Delivery on time.
5.00
Excellent

Date of publication
09/08/2019
Date of order
02/08/2019
09/08/2019
Year ago I bought a Mountfield LI-Cor mower and have had excellent results
So I decided to purchase hedge clippers in the same series and I have found it quick and efficient so much better without a cord attached
5.00
Excellent

Date of publication
08/08/2019
Date of order
01/08/2019
08/08/2019
Powerful enough, could be a little easier to push along.
4.00
Good

Date of publication
08/08/2019
Date of order
31/07/2019
08/08/2019
Excellent
5.00
Excellent

Date of publication
07/08/2019
Date of order
31/07/2019
07/08/2019
Easily found on website and speedy delivery. Extremely good service.
5.00
Excellent

Date of publication
06/08/2019
Date of order
29/07/2019
06/08/2019
No comment
5.00
Excellent

Date of publication
05/08/2019
Date of order
22/07/2019
05/08/2019
Very pleased by all aspects of this item.
5.00
Excellent

Date of publication
04/08/2019
Date of order
27/07/2019
04/08/2019
I was unable to make a purchase as company doesn’t deliver to Northern Ireland. They accepted and processed my payment before advising me. I had spent quite a long time choosing my item. So I think the deliver exclusion information should be more visible. Their local representative wanted £60 more for the item.
I had to go elsewhere for the product
1.00
Very Poor

mountfieldlawnmowers.co.uk replies: 06/08/2019
Thank you for taking the time to consider purchasing a lawnmower from Mountfield. Your feedback is important, we will look into making it clearer on the website that we do not deliver to NI to avoid the same issue happening again.

Date of publication
02/08/2019
Date of order
26/07/2019
02/08/2019
Very good quality blade excellently packaged and delivered promptly. The blade has already been put to use and is preforming splendidly.
5.00
Excellent

Date of publication
01/08/2019
Date of order
25/07/2019
01/08/2019
Fast, efficient service
5.00
Excellent

Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
The whole experience from start to finish was excellent.
5.00
Excellent

Date of publication
31/07/2019
Date of order
18/07/2019
31/07/2019
very satisfied
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
Very efficient
5.00
Excellent

Date of publication
28/07/2019
Date of order
21/07/2019
28/07/2019
Spare part for lawnmower delivered on time with good order updates via email. Very pleased
5.00
Excellent

Date of publication
27/07/2019
Date of order
20/07/2019
27/07/2019
Ordered what I needed and got it at reasonable cost.
5.00
Excellent

Date of publication
26/07/2019
Date of order
11/07/2019
26/07/2019
We have 1/4 acre of grass and this lawn mower is perfect
5.00
Excellent

Date of publication
24/07/2019
Date of order
17/07/2019
24/07/2019
Appears to be a good quality product. I choose Mountfield as our last one, also electric lasted 40 years. After years of sharpening the blades I ground them down to nothing and Mountfield no longer stock the blades for my old machine.
5.00
Excellent

Date of publication
24/07/2019
Date of order
17/07/2019
24/07/2019
Best mower ever Delivered in quick time. Had to build its handle but I expected that. So far really pleased with service and good supplied.
5.00
Excellent

Date of publication
23/07/2019
Date of order
15/07/2019
23/07/2019
Great service. Speedy delivery and so far, good experience.
5.00
Excellent

Date of publication
23/07/2019
Date of order
10/07/2019
23/07/2019
Excellent service with friendly local business as back-up
5.00
Excellent

Date of publication
23/07/2019
Date of order
16/07/2019
23/07/2019
Excellent products.
5.00
Excellent

Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
Fast delivery ,great quality easy to use press the button and go ,easy to empty .
You can get the large size battery which lasts longer which we have done as we can use it with thr rotivator also purchased.
Would recommend this
5.00
Excellent

Date of publication
18/07/2019
Date of order
11/07/2019
18/07/2019
Mower works very well. My old mountfield mower lasted 15 years
5.00
Excellent

Date of publication
18/07/2019
Date of order
10/07/2019
18/07/2019
love the mower
5.00
Excellent

Date of publication
17/07/2019
Date of order
10/07/2019
17/07/2019
Lawnmower excellent delivered on time but delivery man couldnt read my note where to leave it which was annoying
5.00
Excellent

Date of publication
16/07/2019
Date of order
07/07/2019
16/07/2019
Excellent service - thank you
5.00
Excellent

Date of publication
15/07/2019
Date of order
08/07/2019
15/07/2019
I ordered: the correct product arrive when they said-what else am I expected to say?
5.00
Excellent

Date of publication
15/07/2019
Date of order
06/07/2019
15/07/2019
SERVICE WAS AS STATED THEREFORE GOOD
5.00
Excellent

Date of publication
14/07/2019
Date of order
07/07/2019
14/07/2019
First mower had issue with grass box flap. After speaking with customer service they agreed to send a replacement. Now all good & cutting the grass.
5.00
Excellent

Date of publication
10/07/2019
Date of order
03/07/2019
10/07/2019
Out of stock with my proffered model so i went for a more expensive model which did not work
Waiting for a replacement
3.00
Fair

Date of publication
09/07/2019
Date of order
26/04/2019
09/07/2019
Very good service
5.00
Excellent

mountfieldlawnmowers.co.uk customer reviews

mountfieldlawnmowers.co.uk

mountfieldlawnmowers.co.uk was certified by Trusted Shops on 27/09/2018.

Contact
Unit 8 Bluewater Estate, Bell Close
PL7 4JH Plymouth, Devon
United Kingdom
amanda.kincaid@ggpuk.com
mountfieldlawnmowers.co.uk
Owner
Stiga LTD
Unit 8 Bluewater Estate, Bell Close
PL7 4JH Plymouth, Devon
United Kingdom
Trade register
Companies House 01074935
Authorized representative
Adam Godfrey
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mountfieldlawnmowers.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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