Certificate for mountfieldlawnmowers.co.uk

No. XBC084DAF5DA522279A9AD69ABEE73C3B
 

Approved on
27/09/2018
Valid until
26/09/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mountfieldlawnmowers.co.uk



Excellent

4.64/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 155 Trusted Shops reviews collected in the last 12 months.
In total, mountfieldlawnmowers.co.uk has already collected 597 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
09/11/2019
Date of order
31/10/2019
09/11/2019
Fast Service.
5.00
Excellent

Date of publication
31/10/2019
Date of order
24/10/2019
31/10/2019
A friendly and helpfull experiance, the length of wire however was too short and part of the old control had to be rescued and put to use.
3.67
Good

Date of publication
24/10/2019
Date of order
17/10/2019
24/10/2019
Tried various suppliers to buy a Mountfield MM2605 but non in stock, contacted mountfieldlawnmowers.co.uk via google. Great service, next day delivery, and a great bit of kit, already spent several hours with it in my garden.
Nice to get a follow up email telling me of my local Mounfield supplier 20 minutes away which I didn't know of.
5.00
Excellent

Date of publication
23/10/2019
Date of order
15/10/2019
23/10/2019
very helpful when phoned with my question about the battery size as i had just brought one of their lawnmowers from my local stockist but did not have strimmer. took time to listen and give me advice before i brought strimmer and explain about registering of the goods i would be more than happy to use again
5.00
Excellent

Date of publication
01/10/2019
Date of order
23/09/2019
01/10/2019
Excellent customer service
5.00
Excellent

Date of publication
27/09/2019
Date of order
20/09/2019
27/09/2019
Delivery was excellent. Looking forward to using it when foliage needs blowing or collect it in attached bag.
5.00
Excellent

Date of publication
15/09/2019
Date of order
08/09/2019
15/09/2019
Mountfield Lawnmowers really understand customer service - Well done
5.00
Excellent

Date of publication
11/09/2019
Date of order
17/08/2019
11/09/2019
Don't buy direct as three machines have been delivered unfit for purpose - great machine had it not been delivered broken (not in transport) Stiga / Mountfield customer service in handling the problems good including the final cash refund. If you buy a Mountfield buy it from a dealer who will do a pre delivery inspection to avoid machines being broken when delivered.
3.33
Fair

Date of publication
08/09/2019
Date of order
24/08/2019
08/09/2019
Good service
5.00
Excellent

Date of publication
06/09/2019
Date of order
29/08/2019
06/09/2019
Excellent seller
5.00
Excellent

Date of publication
03/09/2019
Date of order
07/08/2019
03/09/2019
Excellent product, fully explained when delivered and so far no problems with it as it works exactly as described.
Would highly recomend this sit oon mower for anyone with large lawns.
4.67
Excellent

Date of publication
02/09/2019
Date of order
25/08/2019
02/09/2019
Would have given goods five stars, but for the instructions booklet. Just able to read it as the printing is far too small. Need a magnifying glass. Diagrams are not good.
4.67
Excellent

Date of publication
01/09/2019
Date of order
25/08/2019
01/09/2019
Only had the mower a few days but very happy so far. Great price and easy to order from the website.
Only downside was delivery, and this was specifically dpd rather than Mountfield. Had specified Tuesday as delivery date, took afternoon off, didn’t come until the Wednesday. Also left specific instructions to be left in a safe place, which were ignored by driver.
4.33
Good

Date of publication
31/08/2019
Date of order
23/08/2019
31/08/2019
Delivered a day late because of out of date info on site otherwise everything else was good.
4.33
Good

Date of publication
30/08/2019
Date of order
23/08/2019
30/08/2019
The mower is light and the battery lasts over an hour. In fact it has not run down after cutting my grass twice.
5.00
Excellent

Date of publication
29/08/2019
Date of order
22/08/2019
29/08/2019
Excellent service.
5.00
Excellent

Date of publication
28/08/2019
Date of order
21/08/2019
28/08/2019
Excellent, clear updated delivery.
Fairly straightforward to assemble- just needed a little help to secure the handle and extra strength to click the top on the grass box. All went well and the first cut was impressive. I really like this model.
5.00
Excellent

Date of publication
28/08/2019
Date of order
21/08/2019
28/08/2019
product as described and arrived on time and well packaged
5.00
Excellent

Date of publication
26/08/2019
Date of order
19/08/2019
26/08/2019
Very good service
5.00
Excellent

Date of publication
25/08/2019
Date of order
18/08/2019
25/08/2019
arrived when they said and a good quality mower
4.00
Good

Date of publication
25/08/2019
Date of order
17/08/2019
25/08/2019
Lawnmower was delivered on time. It was easy to assemble and I’m very pleased with the product.
5.00
Excellent

Date of publication
23/08/2019
Date of order
15/08/2019
23/08/2019
My previous Mountfield Princess provided excellent performance for 26 years
and having taken delivery of this new one last Tuesday, I have now had the opportunity to test it for the first time. I find it very good although it is slightly heavier than the old machine.
The service I received through out this transaction was first class with delivery being "spot on".
5.00
Excellent

Date of publication
21/08/2019
Date of order
02/08/2019
21/08/2019
Very satisfied with the whole experience
4.67
Excellent

Date of publication
20/08/2019
Date of order
12/08/2019
20/08/2019
Exellent service
5.00
Excellent

Date of publication
17/08/2019
Date of order
03/08/2019
17/08/2019
all went as it should with no problems
5.00
Excellent

Date of publication
16/08/2019
Date of order
09/08/2019
16/08/2019
Everything went perfectly: kept fully informed at all stages and they use DPD so had a one hour time slot for delivery- no hanging around.
5.00
Excellent

Date of publication
13/08/2019
Date of order
30/07/2019
13/08/2019
I would like to carry out a review but sadly I have still not recieved my item that I purchased.
1.00
Very Poor

Date of publication
12/08/2019
Date of order
05/08/2019
12/08/2019
Delivered on time as expected. Not had to use customer services so can not comment on them
4.67
Excellent

Date of publication
12/08/2019
Date of order
04/08/2019
12/08/2019
Having bought what I thought was a British machine I note that it is 'made in Slovakia' (better than China, I guess) with a Honda engine and labelled in Italian. No problem with that, except it should be marketed as such. But I DO have a problem with an Instruction booklet in Italian with the english instructions as a bad translation. eg "Cutting Means" blade.
3.33
Fair

Date of publication
11/08/2019
Date of order
31/07/2019
11/08/2019
Was able to select delivery date, and mower arrived when promised and as described. On the whole, pleased with whole process from placing the order to delivery.
5.00
Excellent

Date of publication
11/08/2019
Date of order
04/08/2019
11/08/2019
Delivery on time.
5.00
Excellent

Date of publication
09/08/2019
Date of order
02/08/2019
09/08/2019
Year ago I bought a Mountfield LI-Cor mower and have had excellent results
So I decided to purchase hedge clippers in the same series and I have found it quick and efficient so much better without a cord attached
5.00
Excellent

Date of publication
08/08/2019
Date of order
01/08/2019
08/08/2019
Powerful enough, could be a little easier to push along.
4.00
Good

Date of publication
08/08/2019
Date of order
31/07/2019
08/08/2019
Excellent
5.00
Excellent

Date of publication
07/08/2019
Date of order
31/07/2019
07/08/2019
Easily found on website and speedy delivery. Extremely good service.
5.00
Excellent

Date of publication
06/08/2019
Date of order
29/07/2019
06/08/2019
No comment
5.00
Excellent

Date of publication
05/08/2019
Date of order
22/07/2019
05/08/2019
Very pleased by all aspects of this item.
5.00
Excellent

Date of publication
04/08/2019
Date of order
27/07/2019
04/08/2019
I was unable to make a purchase as company doesn’t deliver to Northern Ireland. They accepted and processed my payment before advising me. I had spent quite a long time choosing my item. So I think the deliver exclusion information should be more visible. Their local representative wanted £60 more for the item.
I had to go elsewhere for the product
1.00
Very Poor

mountfieldlawnmowers.co.uk replies: 06/08/2019
Thank you for taking the time to consider purchasing a lawnmower from Mountfield. Your feedback is important, we will look into making it clearer on the website that we do not deliver to NI to avoid the same issue happening again.

Date of publication
02/08/2019
Date of order
26/07/2019
02/08/2019
Very good quality blade excellently packaged and delivered promptly. The blade has already been put to use and is preforming splendidly.
5.00
Excellent

Date of publication
01/08/2019
Date of order
25/07/2019
01/08/2019
Fast, efficient service
5.00
Excellent

mountfieldlawnmowers.co.uk customer reviews

mountfieldlawnmowers.co.uk

mountfieldlawnmowers.co.uk was certified by Trusted Shops on 27/09/2018.

Contact
Unit 8 Bluewater Estate, Bell Close
PL7 4JH Plymouth, Devon
United Kingdom
amanda.kincaid@ggpuk.com
mountfieldlawnmowers.co.uk
Owner
Stiga LTD
Unit 8 Bluewater Estate, Bell Close
PL7 4JH Plymouth, Devon
United Kingdom
Trade register
Companies House 01074935
Authorized representative
Adam Godfrey
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with mountfieldlawnmowers.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.