Reviews for petnpony.co.uk



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 491 Trusted Shops reviews collected in the last 12 months.
In total, petnpony.co.uk has already collected 983 reviews.

Customer reviews

   
Date of publication
21/07/2018
Date of order
11/07/2018
21/07/2018
Excellent service, quick delivery
5.00
Excellent

Date of publication
19/07/2018
Date of order
09/07/2018
19/07/2018
I order - Pets'n pony deliver - Fair price.
5.00
Excellent

Date of publication
19/07/2018
Date of order
09/07/2018
19/07/2018
No issues good service prompt delivery
5.00
Excellent

Date of publication
17/07/2018
Date of order
07/07/2018
17/07/2018
Excellent service.
5.00
Excellent

Date of publication
16/07/2018
Date of order
05/07/2018
16/07/2018
Item was exactly what I wanted and at a very reasonable price I would use this company again, would’ve given 5 but had to chase the order as delivery was late hence 4, however I received a prompt reply when asking about delivery.
4.00
Good

Date of publication
15/07/2018
Date of order
04/07/2018
15/07/2018
Great service and product would recommend
5.00
Excellent

Date of publication
13/07/2018
Date of order
03/07/2018
13/07/2018
Very fast an efficient service. I had emails keeping me up to date with the progress of my order and delivery.
The product is great, Cooling mat for my dog, trouble is I have to sit on the floor next to him for him to lay on it
5.00
Excellent

Date of publication
13/07/2018
Date of order
02/07/2018
13/07/2018
I have not received the product despite selecting express 1 to 3 day delivery and the company has not replied to my email asking for an update and confirmation of when they will deliver. Won't use this company again and will be seeking my money back through whatever means necessary.
1.00
Very Poor

petnpony.co.uk replies: 16/07/2018
Hi you should have received a notification regarding the delay on your order, please check your junk folder encase it has landed in their. We have also refunded your shipping due to the late delivery which we are extremely sorry for it isn't a usual occurrence at PetnPony. If you have any further issues please get in touch enquiries@petnpony.co.uk regards PetnPony

Date of publication
12/07/2018
Date of order
02/07/2018
12/07/2018
Very fast
5.00
Excellent

Date of publication
12/07/2018
Date of order
01/07/2018
12/07/2018
Delivery was very quick, great product. My favourite shop to buy guinea pig bedding and food
5.00
Excellent

Date of publication
11/07/2018
Date of order
01/07/2018
11/07/2018
Good product, good price
5.00
Excellent

Date of publication
11/07/2018
Date of order
01/07/2018
11/07/2018
Great to deal with and quick delivery.
5.00
Excellent

Date of publication
08/07/2018
Date of order
26/06/2018
08/07/2018
The product was fine but it took a long time to come
3.00
Fair

Date of publication
07/07/2018
Date of order
27/06/2018
07/07/2018
Very efficient and quick delivery
5.00
Excellent

Date of publication
07/07/2018
Date of order
22/06/2018
07/07/2018
Excellent service and at a very reasonable price. Thank you.
5.00
Excellent

Date of publication
07/07/2018
Date of order
26/06/2018
07/07/2018
Very reasonably priced and great communication regarding delivery. Would definitely recommend.
4.00
Good

Date of publication
04/07/2018
Date of order
23/06/2018
04/07/2018
Good service. Would buy from petnpony again.
5.00
Excellent

Date of publication
04/07/2018
Date of order
23/06/2018
04/07/2018
Order came very quickly unfortunately had to send it back for a bigger size but spoke to a lovely lady and advised it would be send out as soon as they received the other package, would definately order again
5.00
Excellent

Date of publication
04/07/2018
Date of order
23/06/2018
04/07/2018
I had rang the local shop who didn't have the boots I wanted in stock so went on line and low and behold there they were at bargain price . delivered to my door within 3 days.fantastic
5.00
Excellent

Date of publication
03/07/2018
Date of order
23/06/2018
03/07/2018
Quick delivery, great price and lovely boots, thank you
5.00
Excellent

Date of publication
03/07/2018
Date of order
23/06/2018
03/07/2018
Great service & quick delivery
5.00
Excellent

Date of publication
02/07/2018
Date of order
22/06/2018
02/07/2018
Good experience and delivery time.
4.00
Good

Date of publication
01/07/2018
Date of order
21/06/2018
01/07/2018
Ordered and delivered in days. Top service.
5.00
Excellent

Date of publication
28/06/2018
Date of order
17/06/2018
28/06/2018
Parcel arrived on time
5.00
Excellent

Date of publication
25/06/2018
Date of order
12/06/2018
25/06/2018
lovely product and fast and easy transaction
5.00
Excellent

Date of publication
23/06/2018
Date of order
13/06/2018
23/06/2018
Fast response to pre purchase questions. Prompt delivery
5.00
Excellent

Date of publication
23/06/2018
Date of order
07/06/2018
23/06/2018
Delivery was quick, happy with my order will order again from this company, also a lovely welcome email which you don't often see. Many thanks petnpony
5.00
Excellent

Date of publication
22/06/2018
Date of order
12/06/2018
22/06/2018
Fast prompt and professional
5.00
Excellent

Date of publication
21/06/2018
Date of order
11/06/2018
21/06/2018
Second time ordering. All great
5.00
Excellent

Date of publication
20/06/2018
Date of order
10/06/2018
20/06/2018
Brilliant fast delivery’s
5.00
Excellent

Date of publication
17/06/2018
Date of order
07/06/2018
17/06/2018
Great speedy service
5.00
Excellent

Date of publication
16/06/2018
Date of order
06/06/2018
16/06/2018
Product arrived very quickly and all in good order.
5.00
Excellent

Date of publication
15/06/2018
Date of order
05/06/2018
15/06/2018
Postage quite slow
3.00
Fair

Date of publication
14/06/2018
Date of order
04/06/2018
14/06/2018
Quick delivery. Great product
5.00
Excellent

Date of publication
11/06/2018
Date of order
01/06/2018
11/06/2018
The Spider orchid arrived well packaged, it looks true to life and looks superb in our new large Moroccan lantern, the colours and material are of excellent quality, I finished off the lantern by laying ebony stones around the orchid base, very pleased with service and goods, thoroughly recommend petnpony
5.00
Excellent

Date of publication
11/06/2018
Date of order
29/05/2018
11/06/2018
Very good communication and excellent swift deliver - would recommend
5.00
Excellent

Date of publication
08/06/2018
Date of order
29/05/2018
08/06/2018
Good service
5.00
Excellent

Date of publication
07/06/2018
Date of order
22/05/2018
07/06/2018
Quick delivery and very competitive pricing compared to other retailers.
5.00
Excellent

Date of publication
07/06/2018
Date of order
27/05/2018
07/06/2018
I have only recently ordered from pet n pony. My items were delivered on time and packaged well. Friendly emails/messages are a nice personal touch.
5.00
Excellent

Date of publication
01/06/2018
Date of order
22/05/2018
01/06/2018
Great service all round - thank you for dealing with the return so efficiently.
5.00
Excellent

petnpony.co.uk customer reviews

petnpony.co.uk

For all your Pet & Equestrian Needs

Pet n Pony is in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you. We are always looking to find the best products at the best price so we can offer you the best value for money.

Contact
49-51 Dragonville Ind. Park
DH1 2XU Durham
United Kingdom
enquiries@petnpony.co.uk
petnpony.co.uk
Owner
Sherburn House LTD
49-51 Dragonville Ind. Park
DH1 2XU Durham
United Kingdom
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars. The score from these ratings is calculated every day. In their comments, customers share their experience with petnpony.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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