Reviews for myjuiceprogramme.com



Good

3.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 25 Trusted Shops reviews collected in the last 12 months.
In total, myjuiceprogramme.com has already collected 91 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
10/04/2019
Date of order
03/04/2019
10/04/2019
Great flavour. Will do again
5.00
Excellent

Date of publication
09/04/2019
Date of order
02/04/2019
09/04/2019
The professional juice was out of stock for ages. And the discounting is haphazard as you can never be sure when discounting might be available in a short window - that policy needs to change and to reward those of us who repeat order.
4.00
Good

Date of publication
07/04/2019
Date of order
31/03/2019
07/04/2019
Seamless, efficient and effective.
5.00
Excellent

Date of publication
23/07/2018
Date of order
10/07/2018
23/07/2018
Fantastic results and no hunger. Re-ordering.
5.00
Excellent

myjuiceprogramme.com replies: 26/07/2018
Fab, thank you for your review.

Date of publication
11/07/2018
Date of order
04/07/2018
11/07/2018
Lost 5 pounds in 6 day and never felt hungry,
5.00
Excellent

myjuiceprogramme.com replies: 16/07/2018
FAB, well done on your amazing results and thank you for this great review.

Date of publication
10/07/2018
Date of order
01/07/2018
10/07/2018
Myjuice programme is a top rated company with a good variety juices well packaged and always delivered on time, with excellent customer service and competitive prices I will, and already have recommended
5.00
Excellent

myjuiceprogramme.com replies: 16/07/2018
Wow, thank you for this amazing review. It amazing to know our customers are incredibly pleased with the juices.

Date of publication
09/07/2018
Date of order
01/07/2018
09/07/2018
I really like the juices. However my delivery didn’t arrive till 7pm after I’d chased the delivery company up twice. The juices arrived completely defrosted. I went on the juice company chat’ to complain and was told it be dealt with the following day but I have never heard back from them I also asked for advice about re freezing the juices and was told I could but the bottles state you can’t??
2.67
Fair

myjuiceprogramme.com replies: 17/07/2018
Thank you for this review, we're glad to hear you enjoyed your juice. We apologise for the delivery situation. The juices will last up to 48 hours in the delivery packaging so they would most definitely be ok. The issue was raised internally to refrain from this happening again in the future. We apologise again for any inconvenience.

Date of publication
08/07/2018
Date of order
12/06/2018
08/07/2018
These juices are amazing and I feel so good after every one This is my 3rd batch of juices and I will definitely be ordering more
5.00
Excellent

myjuiceprogramme.com replies: 09/07/2018
FAB, thanks for your review. It's amazing to know you love our juices as much as we do.

Date of publication
03/07/2018
Date of order
26/06/2018
03/07/2018
Always a pleasure to shop at this very efficient juicing company.
5.00
Excellent

myjuiceprogramme.com replies: 04/07/2018
Thanks for your fab review Genevieve.

Date of publication
28/06/2018
Date of order
21/06/2018
28/06/2018
My juice arrived late even on the second day...but the customer service was fantastic. They try to resolve the matter as quickly as possible..customer service is fantastic and I love all the juices.
4.00
Good

myjuiceprogramme.com replies: 03/07/2018
Thank you for your great review, we apologise for the delay in the juice delivery. It makes us very happy to know that you love our juices and got to experience our fantastic customer service team.

Date of publication
08/06/2018
Date of order
28/05/2018
08/06/2018
i really enjoyed this programme I feel healthy and have the incentive to carry on with healthy eating. I lost 6lbs
5.00
Excellent

myjuiceprogramme.com replies: 11/06/2018
Thanks for the review, that's amazing news Congratulations on your results

Date of publication
07/06/2018
Date of order
31/05/2018
07/06/2018
I really love the flavour of the juices and already feel so much better after my 3 day detox.
5.00
Excellent

myjuiceprogramme.com replies: 11/06/2018
Thank for the review, it's fab to hear that you loved our juices and it's amazing that you're feeling the benefits too

Date of publication
05/06/2018
Date of order
28/05/2018
05/06/2018
Decided to try to the Pro Juicing program as have been juicing for a long time. After the first drink I didn't feel so good. Tried to persevere with the with the program over the day however each drink made me sick. I wrote to them asking for advice however I have never had a reply.
2.67
Fair

myjuiceprogramme.com replies: 11/06/2018
Thanks for your review, we are so sorry that the juices have made you feel sick. I have checked with customer service and we have never received an email. Please contact them through our website and they will be able to help you. Please accept our sincere apologies for any inconvenience caused.

Date of publication
05/06/2018
Date of order
29/05/2018
05/06/2018
No complaints whatsoever, excellent experience
5.00
Excellent

myjuiceprogramme.com replies: 11/06/2018
Thanks for the review, fab to hear you enjoyed your juicing experience

Date of publication
03/06/2018
Date of order
27/05/2018
03/06/2018
Tasty juices. Good customer service when issue required sorting. Smaller delivery window would be good.
4.67
Excellent

myjuiceprogramme.com replies: 05/06/2018
Thank you for your review. We are happy that you liked our customer service. You can pay extra for a pre 10 or 12 delivery time :)

Date of publication
22/05/2018
Date of order
15/05/2018
22/05/2018
Tastes absolutely revolting and turned up 3 days late... awaiting a refund
2.33
Poor

myjuiceprogramme.com replies: 23/05/2018
Thanks for your review. We are sorry that this is happened. Please contact our customer service team via our website and they will be happy to help. Please accept our sincere apologies for any inconvenience caused.

Date of publication
14/05/2018
Date of order
06/05/2018
14/05/2018
I still haven't received my order and its been a week - I was supposed to get it last Wednesday, but due to low stock they said Thursday - because I didn't confirm Thursday, I didn't receive it - they did not state that I had to confirm the new delivery day in order to receive. It is now Monday, and I still haven't had the juices, and I haven't had a reply since Friday.
1.00
Very Poor

myjuiceprogramme.com replies: 15/05/2018
Hi there, Thank you for your review. We are so sorry that you have had a bad experience with My Juice Programme. Please contact our customer service team and they will be able to help you with this matter - there is a LiveChat option. Please accept our sincere apologies for any inconvenience caused. Kind Regards

Date of publication
12/05/2018
Date of order
05/05/2018
12/05/2018
Ordered juice program 4 days before to be delivered on a specific date. Got confirmation it will be delivered on that date, so waited in the house all day. But never got delivered even after calling yourselves twice and told it’s coming. By the nature of what I’m buying a detox programme it’s essential for juices to arrive on time.
1.00
Very Poor

myjuiceprogramme.com replies: 14/05/2018
Hi there, Thanks for your review. We are so sorry that you had delivery issues with your order. If you would like to speak to someone in more detail please contact our expert customer service team. Please accept our sincere apologies regarding any inconvenience caused.

Date of publication
08/05/2018
Date of order
30/04/2018
08/05/2018
Terrible service and company, juices never actually arrived after waiting 4 days for them. Wouldn’t order from them
1.00
Very Poor

myjuiceprogramme.com replies: 09/05/2018
Hi there, Thank you for your review. We are so sorry that you have had a bad experience with My Juice Programme. Please contact our customer service team and they will be able to help you. Again, please accept our sincere apologies for any inconvenience caused.

Date of publication
01/05/2018
Date of order
21/04/2018
01/05/2018
Juices came timely and securely packaged. Juices are nice however the juices done have correct labels on so purple juices and yellow juices and green juices and orange ones all have been labeled boost and enhace with no other names on them. The guide I was emailed saying which juice to have when was therefore useless. Bit dissapointing.
3.67
Good

myjuiceprogramme.com replies: 10/05/2018
Thank you for your review. We are so sorry that Your juices were labelled wrong and any confusion this has caused. Please contact our customer service team and they will be able to help you with this matter. Please accept our sincere apology for this inconvenience.

Date of publication
30/04/2018
Date of order
20/04/2018
30/04/2018
My drinks were delivered defrosted, emailed and a lovely staff member assured me it’s fine to re-freeze up until 48 hours after defrost. I did 3 Day, I didn’t lose any pounds so for me personally was a waste of money. Maybe will try a longer period next time, maybe 5/7 Day. But for me it’s a thumbs down. Plus side is the drinks did taste pretty good.
2.67
Fair

myjuiceprogramme.com replies: 01/05/2018
Thank you for your review. We are sorry that you didn't feel you got enough out of your My Juice Programme cleanse. Hopefully next time you will have a better experience.

Date of publication
30/04/2018
Date of order
18/04/2018
30/04/2018
they taste amazing and I felt so much better after a couple of days.
5.00
Excellent

myjuiceprogramme.com replies: 01/05/2018
Thank you for your amazing review We are so happy that our juices made you feel better :)

Date of publication
29/04/2018
Date of order
22/04/2018
29/04/2018
Love these jouices
5.00
Excellent

myjuiceprogramme.com replies: 01/05/2018
Thanks for your kind review. We are so happy that you loved your My Juice Programme.

Date of publication
22/04/2018
Date of order
15/04/2018
22/04/2018
Great juice programme. I only gave 4 for the product because I would prefer to have the option to customise my next programme. The average 5 day plan tasted delicious but I would have liked to throw in a some savoury juices from the pro range. The jump to pro is quite a leap so maybe an intermediate plan would be good... something in between. Overall, great
4.67
Excellent

myjuiceprogramme.com replies: 26/04/2018
Hi there, thanks for your review. Please contact our customer service team next time you would like to order if you would like to mix the 2 programmes for a custom order. Thanks

Date of publication
22/04/2018
Date of order
15/04/2018
22/04/2018
Very poor delivery service. By their own admission having problems with their courier and then poor follow up customer service.
Would not recommend
2.00
Poor

myjuiceprogramme.com replies: 23/04/2018
We’re sorry you felt you had bad customer service.To confirm what happened,the juices were delivered to your address within the agreed delivery window and were signed for by your receptionist,who didn’t pass the juices on.Our team stayed in contact with both you and the delivery company to track the parcel to the individual,and ensure you got the juices.

myjuiceprogramme.com

Contact
20-22 Wenlock Road
N1 7GU London
United Kingdom
info@myjuiceprogramme.com
myjuiceprogramme.com
Owner
Global Science Technology Ltd
20-22 Wenlock Road
N1 7GU London
United Kingdom
Trade register
Companies House 10219531
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myjuiceprogramme.com in their own words.

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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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