personalisedglassblocks.co.uk
Reviews:

88 reviews in the last 12 months1,552 total reviews  

4.64
Excellent
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Top positive review

18 Dec 2023
 Verified review
Had purchased a photo pic memorial glass block last year and required a further glass block with a pic of our westie flying through the air on Perranporth beach in Cornwall. Sadly we lost both our Bearded Collie and Westie in 2022 and the glass blocks are a beautiful reminder of them both. Received them few days after ordering them and they are well packaged. The photo quality is excellent.

Top negative review

11 Mar 2024
 Verified review
Positives - the product arrived in good time and the glass block and packaging was nicely presented. Negatives - the image quality inside the glass was really poor and faint (could hardly see in daylight unless against a really dark backdrop and even then not great). This is the critical part of the product so not the standard you would expect. I contacted them via email to try and discuss options and the first response was 'The 3D crystals can seem faint if they are not in the right light. Ideally, they need to be against a dark background with light coming through them.' There was no offer of support or options when clearly i was dissapointed. I found the exchanges with Rachel a tad abrupt and defensive. She asked me to send pictures, but in the end it was too close to Mother's Day to get something else in time. I would encourage people to consider this and the lighting factor before spending the money, the concept is great but I personally feel the reality of the execution isn't.
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Reviews for personalisedglassblocks.co.uk

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5 Jun 2023
 Verified review

Exact likeness of the photograph I sent…

Exact likeness of the photograph I sent which was of 6 of us. Gave them as gifts to colleagues who were leaving and both were over the moon with them. Excellent product at a really good price. I would definitely recommend it as a unique gift. I will certainly buy again.
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8 Aug 2023
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Excellent service

I was unsure which of my photographs would be best for use in producing a glass block, so I called Rachel, who was very helpful in making the best selection. Having made the selection, my order was produced and delivered without delay and I'm really pleased with the result.
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20 Nov 2023
 Verified review

Product great, follow up not so great!

Very pleased with the quality and beauty of the crystal. 100% spot on. I ordered a light base immediately after I received the crystal because I thought that it would benefit from that. I've ordered and paid for same but have not heard a word since. Hence the 3 rating,
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3 Nov 2023
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Delighted with purchase.

You messaged me until I got the photograph right, and were very patient. I was sent a picture to show me what the end result would be. I received the pendant today, and I’m delighted with it. I won’t hesitate to recommend your company. Thank you so much.
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9 Aug 2023
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We were a little late with our order, which we placed only a week before the christening at which we needed the gift . . . We needn't have worried - the engraved gift arrived in just two days! That's what I call excellent service . . .
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28 Sept 2023
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Glass block for gift

Great website, very happy with the tall glass block and light base that I received! Can’t wait to hand this gift over, good communication to update on the status of my order, and all received quickly, so pleased! Many thanks
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19 Nov 2023
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Necklace with image

Fantastic, messages to see what the image would look like before ordering always sent messages back. Arrived on time, necklaces and pictures on them was prefect. Had a couple of things made and all been amazing.
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2 May 2023
 Verified review
The service was amazing. I ordered this last minute as a gift for my mums birthday and it arrived way before the stated date. Great communication and such a nice glass block. My mum loved it, thank you so much.
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12 Nov 2023
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Helpful team and great product

Process for ordering was easy and the team were helpful before that to confirm that the photo I wanted to use would be suitable. It arrived and was even better than I could have imagined. Great work.
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8 May 2023
 Verified review

Amazing ❤️

The 3D crystal is absolutely outstanding. My Dad died recently and my sister and I got a crystal made for my Mum's birthday. It is amazing. So realistic, sharp & clear. Such a beautiful momento.
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12 Nov 2023
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So perfect it made us cry … happy tears

I purchased a memorial block and a key ring and they have come out absolutely perfect - made us cry but just so perfect in every way. Would highly recommend
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20 Sept 2023
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Photo Necklace

Excellent service from start to finish. I had an enquiry and Rachel was fast at responding, sent me a photo of the item I was after and it was prefect.
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17 Oct 2023
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Very pleased with the product. Could have communicated more about slightly delayed delivery. Would recommend.
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6 Sept 2023
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Good Service

Have ordered a few times from this company and the service has always been good . Would totally recommend .
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31 Aug 2023
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Excellent Communication, Order came within a week, Extremely Happy with the Purchase, Highly Recommended
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26 Jun 2023
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Bought as a gift from our dog for my wife for her 50th, can’t wait to see her face when she opens it.
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16 Nov 2023
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Beautiful work and great delivery. Looking forward to giving as a present and to see the reaction.
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23 Oct 2023
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Product exactly as described. Excellent value for money and quick delivery. Highly recommended.
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15 Jun 2023
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I liked the variety, prices and speed of delivery, I will definitely be a returning customer.
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11 Apr 2023
 Verified review
Outstanding service, product and communication. Would highly recommend these guys top anyone.
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