Certificate for Cuckooclocks.com

No. XB98E1EB793E3ACCAF31A54BFB48F3CDB
 

Approved on
03/08/2009
Valid until
02/08/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Cuckooclocks.com



Excellent

4.66/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 83 Trusted Shops reviews collected in the last 12 months.
In total, Cuckooclocks.com has already collected 939 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/08/2019
Date of order
20/08/2019
20/08/2019
Really effective customer service: it was able to manually adapt my order to my specific needs in less than a couple of hours.
5.00
Excellent

Date of publication
02/08/2019
Date of order
02/08/2019
02/08/2019
All good
3.00
Fair

Date of publication
31/07/2019
Date of order
31/07/2019
31/07/2019
Great value and great site :-)
5.00
Excellent

Date of publication
31/07/2019
Date of order
31/07/2019
31/07/2019
Great service
5.00
Excellent

Date of publication
31/07/2019
Date of order
31/07/2019
31/07/2019
Really enjoy our new clock. Thank you
4.67
Excellent

Date of publication
25/07/2019
Date of order
25/07/2019
25/07/2019
Thank you so much, my clock arrived at my door this morning, the package had slight damage, but the clock is in perfect condition. Well done :) I am very happy to receive it. I will install the battery and hang it on the wall today. The directions are in several languages, but not in English, never mind it is all quite straight forward as to what to do.
Thank you very much for posting to me. It
5.00
Excellent

Date of publication
23/07/2019
Date of order
23/07/2019
23/07/2019
All order this good. I'm regular customer.
5.00
Excellent

Date of publication
22/07/2019
Date of order
22/07/2019
22/07/2019
Simple, fast and efficient commercial service, from the web page to the order and delivery of the goods, fulfilling the established deadline.
Quiet clock, with an accurate mechanical machine, and a design typical of the Black Forest, with an excellent quality of finish. Very interesting the detail of night shut off, providing a quiet and silent night.

Regards Abel Barandela
4.67
Excellent

Date of publication
20/07/2019
Date of order
20/07/2019
20/07/2019
Fast, courteous and well packaged. All arrived in mint condition.
5.00
Excellent

Date of publication
08/07/2019
Date of order
08/07/2019
08/07/2019
very good support and service
5.00
Excellent

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
Great choice of products. Customer friendly staff.
Order was processed quickly and arrived in good condition.
5.00
Excellent

Date of publication
16/06/2019
Date of order
16/06/2019
16/06/2019
Excellent shop and service
5.00
Excellent

Date of publication
15/06/2019
Date of order
15/06/2019
15/06/2019
Very good.
5.00
Excellent

Date of publication
04/06/2019
Date of order
04/06/2019
04/06/2019
Wonderful, knowledgeable people with personalities of pure gold, the clock purchased is much better than the photos show, five stars is not enough.
two clocks now and i will certainly be purchasing from this store again.
5.00
Excellent

Date of publication
26/05/2019
Date of order
26/05/2019
26/05/2019
everything very good, I'm very happy.
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/05/2019
20/05/2019
Good product
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/05/2019
20/05/2019
Very great shopping experience. Product is always received in great condition. There were minor differences between images shown in the website and the received product in the past but however, it is always the right product as per ordered. A very reputable online merchant. More shipping methods to choose from would add value to the business.
5.00
Excellent

Date of publication
19/05/2019
Date of order
19/05/2019
19/05/2019
5 thanks
5.00
Excellent

Date of publication
06/05/2019
Date of order
06/05/2019
06/05/2019
Beautiful product and great service
5.00
Excellent

Date of publication
22/04/2019
Date of order
22/04/2019
22/04/2019
I 'm very happy with this shop
5.00
Excellent

Date of publication
07/04/2019
Date of order
07/04/2019
07/04/2019
Very good and good quality clock
5.00
Excellent

Date of publication
02/04/2019
Date of order
02/04/2019
02/04/2019
very good shop, very good service, very good product, very good shipment
5.00
Excellent

Date of publication
01/04/2019
Date of order
01/04/2019
01/04/2019
excellent item, excellent shipment , excellent service
5.00
Excellent

Date of publication
25/03/2019
Date of order
25/03/2019
25/03/2019
Goods job, thank you
5.00
Excellent

Date of publication
18/03/2019
Date of order
18/03/2019
18/03/2019
The best place for shopping with very good services.
5.00
Excellent

Date of publication
12/03/2019
Date of order
12/03/2019
12/03/2019
you are selling thinks and you get the money although you do not have them .and we have to wait to get them ...also you do not answer my e.mails immediately regarding my answers ..for the item i have order and you did not have it and you get the money first...the correct way was to not take the money and inform me to wait for you to get the item and then email me to send you the money
3.67
Good

Date of publication
11/03/2019
Date of order
11/03/2019
11/03/2019
Good service
5.00
Excellent

Date of publication
04/03/2019
Date of order
04/03/2019
04/03/2019
excellent shop, I 'm recommend
5.00
Excellent

Date of publication
04/03/2019
Date of order
04/03/2019
04/03/2019
very good shop
5.00
Excellent

Date of publication
04/03/2019
Date of order
04/03/2019
04/03/2019
very good shop
5.00
Excellent

Date of publication
19/02/2019
Date of order
19/02/2019
19/02/2019
Nice product, well packed.
5.00
Excellent

Date of publication
11/02/2019
Date of order
11/02/2019
11/02/2019
i'm very impress with this shop and service. keep its.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
I absolutely love my clock, its something I've always wanted.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Satisfied with everything about the product and service, except, I was disappointed that the price ended up being more than what advertised on the website. I was charged more than what was listed when I placed the order.
4.67
Excellent

Date of publication
30/01/2019
Date of order
30/01/2019
30/01/2019
Very good qualiyy
5.00
Excellent

Date of publication
22/01/2019
Date of order
22/01/2019
22/01/2019
I was very pleased with the order process and the delivery It took a little longer than was expected but was not an issue with me. I was informed along the way with the tracking system I would definitely order from you again I did worry a bit with it coming from outside the US, but no problem at all.
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Beautiful. Great quality
5.00
Excellent

Date of publication
09/01/2019
Date of order
06/01/2019
09/01/2019
Amazing products.
4.33
Good

Date of publication
08/01/2019
Date of order
08/01/2019
08/01/2019
the order was received here in USA quick. I appreciate it
5.00
Excellent

Date of publication
07/01/2019
Date of order
07/01/2019
07/01/2019
ALL IS CORRECT NO PROBLEM
5.00
Excellent

Cuckooclocks.com customer reviews

Cuckooclocks.com

Original black forest Cuckoo Clocks

Cuckooclocks.com was certified by Trusted Shops on 03/08/2009.

CuckooClocks.com supplies a wide range of original black forest Cuckoo Clocks. The company is one of the premier manufacturers of cuckoo clocks and offers a worldwide delivery service.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckooclocks.com
Cuckooclocks.com
Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Cuckooclocks.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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