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Most relevant positive review
25 Dec 2023
Verified review
Have bought fireworks for New Year's Eve from Jordans for a numeros years now. Always really pleased with our purchase.
Love the fact you can watch the firework on video to decide if it is what you want, as this has helped guide our decision several times.
First time used their delivery service but found it to be really good. Bought on line at night time, following day got phone call to confirm when we wanted fireworks, and whether we would be in or if a 'safe' place could be used if not.
Really friendly as per on the shop itself.
Even delivery driver was friendly and courteous.
Loved that package came with safety booklet for fireworks and potential display layouts if bigger than just the few we bought, as gave us a few ideas.
I thoroughly recommend Jordan's to anyone looking for fireworks.
After placing my order online with Jordan’s fireworks I had a phone call to say my fireworks will be dispatched and could take upto 7 days and the carrier will contact me with a eta I had a phone call saying he was at the house and he had left them behind the car parked on the drive when the instructions were to place delivery in porch if no one around ideally I would of got a message or phone call to say what time and day they were being delivered
After placing my order online with Jordan’s fireworks I had a phone call to say my fireworks will be dispatched and could take upto 7 days and the carrier will contact me with a eta I had a phone call saying he was at the house and he had left them behind the car parked on the drive when the instructions were to place delivery in porch if no one around ideally I would of got a message or phone call to say what time and day they were being delivered
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Answer by jordansfireworks.co.uk
19 Oct 2023
Dear Keith, Thanks for the info, we do stress to the couriers to call every one of our customers with an eta. I can appreciate things from their side as they are obviously snowed under with deliveries at this time of the year but I will contact the couriers again and ask again to ensure that they phone ahead of the delivery.
Obviously, when the delivery has left us we are in the hands of the couriers and there are very few who will deliver fireworks but overall I would say that their service has been better than any other courier we have dealt with.
Kind regards David