Reviews for bobshop.com/en



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 326 Trusted Shops reviews collected in the last 12 months.
In total, bobshop.com/en has already collected 2,197 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
24/08/2019
Date of order
24/08/2019
24/08/2019
Brilliant service and excellent clothing would recommend if you want the best cycling clothing that is?
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
Livraison rapide, produit de qualité
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
super fast delivery, super easy returns (one time when I needed it), good prices, great variety of goods, I think it's the best cycling clothing shop out there....
5.00
Excellent

Date of publication
18/08/2019
Date of order
18/08/2019
18/08/2019
Todo perfecto asi da gusto
5.00
Excellent

Date of publication
18/08/2019
Date of order
18/08/2019
18/08/2019
Really good service, pricing and product
5.00
Excellent

Date of publication
11/08/2019
Date of order
11/08/2019
11/08/2019
Perfect communication, fast shipping
5.00
Excellent

Date of publication
10/08/2019
Date of order
10/08/2019
10/08/2019
Every thing worked well.
5.00
Excellent

Date of publication
08/08/2019
Date of order
08/08/2019
08/08/2019
Literally - excellent
5.00
Excellent

Date of publication
08/08/2019
Date of order
27/07/2019
08/08/2019
Just perfect
5.00
Excellent

Date of publication
03/08/2019
Date of order
03/08/2019
03/08/2019
Fast delivery.
4.67
Excellent

Date of publication
03/08/2019
Date of order
03/08/2019
03/08/2019
Great experience whit this shop,excellent jerseys quality,fast delivery,very good comunication whit customer service and like bonus I have got gift.
5.00
Excellent

Date of publication
02/08/2019
Date of order
02/08/2019
02/08/2019
An Excellent first experience with Bobshop I'm very happy with the product which arrived in record time. Thanks
5.00
Excellent

Date of publication
01/08/2019
Date of order
01/08/2019
01/08/2019
Brilliant,would definately order again.Many thanks
5.00
Excellent

Date of publication
28/07/2019
Date of order
28/07/2019
28/07/2019
Good webpages. prices are a bit stiff because we have to pay taxes when importing to our homecountry, but good guiding i the size guide. Will buy more
4.67
Excellent

Date of publication
25/07/2019
Date of order
25/07/2019
25/07/2019
Within-time delivery and neatly packed, super.
5.00
Excellent

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Thank you, tom.
4.67
Excellent

Date of publication
25/07/2019
Date of order
25/07/2019
25/07/2019
fast delivery, on Monday I ordered - on Friday the package was delivered to Finland. I'm really happy :)
5.00
Excellent

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Excellent service
5.00
Excellent

Date of publication
22/07/2019
Date of order
14/07/2019
22/07/2019
Five star bike outfit shop.
5.00
Excellent

Date of publication
21/07/2019
Date of order
08/07/2019
21/07/2019
Fast also for the long distance and good quality
5.00
Excellent

Date of publication
21/07/2019
Date of order
21/07/2019
21/07/2019
I like recommendations regarding yersey/bib combo. Delivery is also quite fast.
5.00
Excellent

Date of publication
20/07/2019
Date of order
20/07/2019
20/07/2019
Massive selection,had exactly what I wanted,it came as a bundle with a great price Straightforward ordering process,dispatch and delivery in a week.Brilliant will definitely use again.Ta
5.00
Excellent

Date of publication
14/07/2019
Date of order
07/07/2019
14/07/2019
The only blip on my order was with DPD. There was no one in when the parcel was delivered and for some bizarre reason the parcel was left in my rubbish bin Luckily it was not bin collection day (it was the day before). Usually my neighbour takes in my parcels but they didn't try him this time. So other than the bin issue it was delivered swiftly.
3.67
Good

bobshop.com/en replies: 16/07/2019
We apologize for the driver's action. We have forwarded your complaint to DPD. They have initiated a driver's declaration. Our customer service will get in touch with you about this.

Date of publication
14/07/2019
Date of order
27/06/2019
14/07/2019
Really good shop with a large assortment of goods
5.00
Excellent

Date of publication
14/07/2019
Date of order
14/07/2019
14/07/2019
Excellent goods and service1
5.00
Excellent

Date of publication
14/07/2019
Date of order
07/07/2019
14/07/2019
Excellent socks and bottle
5.00
Excellent

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
Everything worked fine.
5.00
Excellent

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
The AG2R jersey I bought from Bobshop is excellent quality. I was going to order the pro-team jersey but couldn't get it in my size....the replica jersey although cheaper in price appears to be every bit as good. Delivery took about a week
...but I guess that's not bad from Germany to Scotland. DPD courier they use are always very reliable. I'm very happy with my Bobshop experience.
5.00
Excellent

Date of publication
11/07/2019
Date of order
11/07/2019
11/07/2019
Quik delivery, excellent goods and great customer service
5.00
Excellent

Date of publication
11/07/2019
Date of order
20/06/2019
11/07/2019
Great items, excellent service. Delivery time could be improved.
4.67
Excellent

Date of publication
09/07/2019
Date of order
09/07/2019
09/07/2019
Every thing as it should be, order, delivery and service. Very good experience
5.00
Excellent

Date of publication
09/07/2019
Date of order
09/07/2019
09/07/2019
Will be definitely be using again
5.00
Excellent

Date of publication
09/07/2019
Date of order
09/07/2019
09/07/2019
Way too much packaging for vouchers
5.00
Excellent

Date of publication
08/07/2019
Date of order
08/07/2019
08/07/2019
Really pleased. Very easy to order and delivery was easy to track.
5.00
Excellent

Date of publication
08/07/2019
Date of order
08/07/2019
08/07/2019
Very good service as always
4.67
Excellent

Date of publication
08/07/2019
Date of order
04/07/2019
08/07/2019
I ordered three (3)Castelli T-shirts, and I paid for three with card, but I received only two shirts .
The pack was uninjured, intact,I opened it with a scissor, so I think they sent two pieces, despite paying for three.
Last week I sent them a complaint, they promised to repair the mistake,but nothing happened so far.
Not the money,(It's only 25 Euros), but the trust.......
2.33
Poor

bobshop.com/en replies: 10/07/2019
We would like to apologize again for the missing shirt. Our customer service was in contact with you. We have sent you a replacement which should already have arrived.

Date of publication
07/07/2019
Date of order
07/07/2019
07/07/2019
Great service and quick international delivery.
5.00
Excellent

Date of publication
07/07/2019
Date of order
07/07/2019
07/07/2019
Easy, convenient and great
5.00
Excellent

Date of publication
06/07/2019
Date of order
06/07/2019
06/07/2019
Some strange rule of 300e max amount of order paid by cresit card for new customers. This was announced in small detail during purchase and highlighted via separate email after making the purchase.

Also, made two different purchases on the same day. Delicery gap for the purchases was a week. The later was way over the promised 3-5 days.
2.00
Poor

bobshop.com/en replies: 09/07/2019
As we informed you, we sometimes ask new customers with an order value over 300 EUR for security reasons to pay in advance. In your case we have accepted the complete order afterwards. Unfortunately this caused a delay in delivery. We apologize for any inconvenience.

Date of publication
06/07/2019
Date of order
06/07/2019
06/07/2019
first time shopping good service clothing excellent will shop again
5.00
Excellent

bobshop.com/en customer reviews

bobshop.com/en

Contact
In den Weinäckern 4
69168 Wiesloch
Germany
info@bobshop.com
bobshop.com/en
Owner
Bike o'bello Radsportversand GmbH & Co KG
In den Weinäckern 4
69168 Wiesloch
Germany
Trade register
Amtsgericht Mannheim HRA 701259
Authorized representative
Angelo Nanni
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bobshop.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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