Reviews for bobshop.com/en
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- Delivery
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- Goods
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- Customer service
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Experience with bobshop.com/en
Date of publication
20/02/2019
Date of order
20/02/2019
20/02/2019
Great choice of goods, excellent customer service and quick delivery
Date of publication
19/02/2019
Date of order
19/02/2019
19/02/2019
Can not contact Customer service
bobshop.com/en replies: 20/02/2019
We are sorry that you could not reach our customer service. We are available 24 hours by email at: info@bobshop.de or via our contact form. This can be found on our service pages:
https://www.bobshop.com/en/contact?forceMail1
You can reach us by phone from the USA at the following telephone number:
+49 1803 - 58 58 800 In the meantime we have received your email and have already replied.
Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
The best online bicycle store
Date of publication
16/02/2019
Date of order
16/02/2019
16/02/2019
Great variety, extremely fast and accurate delivery
Date of publication
15/02/2019
Date of order
15/02/2019
15/02/2019
Brill quality from castelli as always.
Date of publication
12/02/2019
Date of order
12/02/2019
12/02/2019
Asking review mail come before goods come.
So i was afraid of items lost by post office.
Now goods come, it’s ok.Thank you.
So i was afraid of items lost by post office.
Now goods come, it’s ok.Thank you.
bobshop.com/en replies: 13/02/2019
We are sorry that you received the evaluation email before the product. This should not happen.
All the more we would like to thank you for the good rating.
Date of publication
11/02/2019
Date of order
11/02/2019
11/02/2019
Perfect service. Lot of choices. Excellent products
Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Great range of products and fast delivery to Australia
Date of publication
08/02/2019
Date of order
08/02/2019
08/02/2019
I have always had a good interaction with Bob Shop for many years.Quality,selection shipping everything is very good with this company
Danke, Tcshuss
Danke, Tcshuss
Date of publication
07/02/2019
Date of order
03/02/2019
07/02/2019
Thank you guys Always happy with my package :)
Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
Very quick and pro service.
Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Excellent products. Excellent service to customers.
Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Excellent service, quick delivery, impressive quality
Date of publication
03/02/2019
Date of order
03/02/2019
03/02/2019
You could be better informed on delivery times, I had to chase updates, if regular updates were pushed out it would give better clarity on when to expect items.
bobshop.com/en replies: 04/02/2019
After the shipment of your order you received an email from us with the tracking details of your parcel. With this information you can check the status of your shipment anytime.
Date of publication
30/01/2019
Date of order
30/01/2019
30/01/2019
Despite having asked to deliver my order to another address, it was delivered to my own address thus spoiling a surprise. It was, however, delivered in a timely fashion
bobshop.com/en replies: 31/01/2019
Here actually we have made a mistake for which we apologize.
This should not happen.
We will contact you for compensation.
Date of publication
28/01/2019
Date of order
28/01/2019
28/01/2019
as allways - just perfect
Date of publication
28/01/2019
Date of order
28/01/2019
28/01/2019
I did shopping couple of times in Bobshop. I had great experience every time. Product description was good and shipping was very fast. Be back again
Date of publication
27/01/2019
Date of order
27/01/2019
27/01/2019
I had an order with express international shipping paying a very expensive rate and the order came to me after 6 days. In other cycling sites the express international rates are in half and they deliver always in 2 working days from the order.
bobshop.com/en replies: 31/01/2019
Please excuse the delay. On request, Fedex apologized for this with additional security checks at Frankfurt Airport.
Our customer service will contact you regarding any compensation.
Date of publication
23/01/2019
Date of order
23/01/2019
23/01/2019
The best e shop
High quality service
The faster delivery ever
High quality service
The faster delivery ever
Date of publication
23/01/2019
Date of order
23/01/2019
23/01/2019
OK1111a
bobshop.com/en replies: 24/01/2019
Unfortunately we do not understand your comment.
In order to comprehend what was not to your satisfaction, please give us more details.Maybe we can do something for you afterwards.
Date of publication
22/01/2019
Date of order
22/01/2019
22/01/2019
Great customer service. Will use again.
Date of publication
19/01/2019
Date of order
19/01/2019
19/01/2019
Took a chance and wasn't really sure how my self designed calendar would turn out. I was highly delighted when it arrived on time via the post. Great service all round.
Date of publication
17/01/2019
Date of order
17/01/2019
17/01/2019
Late Delivery this was the second time this has happened not a good Service
but BOBSHOPS Cycling gear is always top notch.
Regards,John
but BOBSHOPS Cycling gear is always top notch.
Regards,John
bobshop.com/en replies: 18/01/2019
We are sorry that you are not satisfied with the delivery time of your parcel but the given shipping period to Ireland is 3-5 work days. Your parcel arrived on the fourth day.
Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
Very good description of the products. Excellent delivery abroad.
Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Fantastic customer service
Date of publication
06/01/2019
Date of order
06/01/2019
06/01/2019
Excellent service , will recommend
Date of publication
21/12/2018
Date of order
21/12/2018
21/12/2018
Good value for the money. Very good shop.
Date of publication
19/12/2018
Date of order
19/12/2018
19/12/2018
Your service is super.
Date of publication
17/12/2018
Date of order
09/12/2018
17/12/2018
Excellent as always
Date of publication
14/12/2018
Date of order
14/12/2018
14/12/2018
delivery was very quick
Date of publication
09/12/2018
Date of order
09/12/2018
09/12/2018
Item has still not arrived.
bobshop.com/en replies: 10/12/2018
Your parcel has been sent out on the same day you have placed your order, 29.11.2018. The delivery time to Australia is 10-14 work days. Your parcel has arrived on 10.12.2018 so in your case it took even less than expected.
Date of publication
07/12/2018
Date of order
07/12/2018
07/12/2018
The jersey finally arrived. I blame most of the delay on the US Postal Service who seemed to have misplaced it for a week or so. I like the jersey very much. Unfortunately it's far too small. I ordered an XL after having good experiences with other European manufacturers whose XLs fit fine. Not sure even an XXL would work. Not a reflection on the shop.
bobshop.com/en replies: 10/12/2018
2. We are sorry that the jersey doesn’t fit you. The Italian styles are always more tight than other ones. In our description for this article we point out that it has a closed race fit.
Of course you have the right to exchange the jersey to a bigger size.
Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
The delivery(to Slovakia) is fast but more expensive compared to the others (german retailers).
bobshop.com/en
Contact
In den Weinäckern 4
69168 Wiesloch
Germany
69168 Wiesloch
Germany
Tel: 0800 0885982
info@bobshop.com
bobshop.com/en
Owner
Bike o'bello Radsportversand GmbH & Co KG
In den Weinäckern 4
69168 Wiesloch
Germany
In den Weinäckern 4
69168 Wiesloch
Germany
Trade register
Amtsgericht Mannheim HRA 701259
Authorized representative
Angelo Nanni
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with bobshop.com/en in their own words.
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3.5 - 2.5Fair
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1.5 - 1.0Very Poor
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