Certificate for Curtains Made Simple

No. XB37EB18CCAC32A0B80A2CBE28988B6B7
 

Approved on
23/11/2012
Valid until
22/11/2016
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

394 reviews


4.77

Excellent

4.77 /5.00

Rating categories

Delivery 4.65
Goods 4.87
Customer service 4.79


Overall rating 4.77
The score is calculated based on the 146 Trusted Shops reviews collected in the last 12 months. Since registration, a total of 394 review have been collected.

Customer reviews

   
Excellent quality and workmanship. No hesitation in using this company again for next set of curtains
5.00
Excellent

I LOVE, LOVE, LOVE the fabric I am so very glad that you were able to ship to the US Thank You so very much Kay Cynova
5.00
Excellent

The curtains were fantastic and it was wonderful to find a company that would make curtain with your choice of fabric for a competitive price. Will be using this company again - really impressed with the finished product - thank you.
5.00
Excellent

We are really pleased with our curtains. They have been beautifully made. We chose to have pleated tops and I was curious initially on how I was going to hang them? Eventually I found the hanging 'pins' in the box. This took a little time to measure and fix, but the results are worth it. However not enough pins included to add to the ends - hence 4 stars.
4.67
Excellent

Excellent service and price
5.00
Excellent

The samples of curtain fabric arrived much quicker than I expected. They also sent a decent sized piece of fabric rather than the very small pieces that some companies send. Would use again.
5.00
Excellent

I ordered from Germany and everything was fine
5.00
Excellent

Really pleased with the whole process...easy to use website...ordering made simple. Good choice of material...reasonable value. Blind arrived within 4 weeks as stated. Good quality product that had easy to read fitting instructions. Would shop with curtains made simple again. Have already recommended to a friend
5.00
Excellent

I was delighted with my new curtains. These are the second set you have made for me and I am recommending you to my friends.
5.00
Excellent

Two lovely pairs of curtains received received within the quoted time for delivery. Would recommend this company to anyone considering buying made to measure on line.
5.00
Excellent

Most happy with my curtains Very professional and friendly customer service. Will definately buy all my curtains here in the future.
5.00
Excellent

Very satisfied with recent curtain purchase. I made a mistake with the measurements initially and they were quick to resolve the issue with no fuss. Would recommend to others.
5.00
Excellent

Beautifully made and look stunning in the reception area of my B&B. Thank you so much for your lovely work. Amanda
5.00
Excellent

Order received very quickly - thank you.
5.00
Excellent

1st class service Would def use again
5.00
Excellent

very happy with the fabric, the wrapping and delivery.
would certainly use again
5.00
Excellent

Super fast service many thabks
5.00
Excellent

We are more than satisfied - after a bit of a hiccup with the chosen fabric - quickly sorted - we have just put up our curtains and blind.They are a real wow factor in our living room and look beautiful. Had a bit of a struggle with the hooks but eventually mastered them. Cannot fault your team - will definitely use again, you have such a variety of makes and your prices are competitive. Great
5.00
Excellent

The second set of curtains I've ordered from Curtains Made Simple. Great service both times.
5.00
Excellent

I have had 6 pairs of curtains made up by Curtains made simple and will continue to use them for the rest of my curtains. They are very professional on the administration side of things, sparing no pains to reach customer satisfaction. The quality of finish is superb and exact.
The delivery is a little slow I admit,also the packaging and postage has much to be desired. However I would recommend.
4.67
Excellent

I ordered curtain samples which arrived quicker than I expected but the best thing was that they sent a decent sized piece. It's so frustrating when you get a tiny piece of fabric to try and choose fabric with. Well done Curtains Made Simple. I'll definitely order from you.
5.00
Excellent

Totally satisfied - will use Curtains Made Simple again.
4.33
Good

Easy to use web site, bedroom curtains delivered on time and they look great. We immediately ordered new curtains for the living room - that has to be the best reference you can give.
5.00
Excellent

Unfortunately the item l needed to purchase was unavailable. But they were efficient in informing me. Therefore l cannot rate delivery or goods but customer service was Efficiant.
5.00
Excellent

Everything was perfect
5.00
Excellent

Really pleased with our blind. This is the third one we have had made with Curtains Made Simple. All are so easy to fit (within 10 minutes) and look very good. Delivery arrangements of the last two blinds could be improved on but I think this is in hand.
4.33
Good

Great value and beautifully made curtains.
5.00
Excellent

excellent despatch time, interaction via the email with was immediately actioned, material excellent price
5.00
Excellent

Entire process excellent. Goods completed and delivered quicker than advertised (on my request). Staff very responsive and helpful to both phone and email enquires. Product very well made.
5.00
Excellent

Overall happy.

Took longer than I had hoped. Emailed to see if could be made quicker as per website instruction but was advised that it couldn't do felt that this info on website was misleading. Took max time for them to be delivered.
4.00
Good

Curtains Made Simple replies: 07/03/2016
Thank you for your feedback. I am sorry that we could not deliver your order any earlier than the 4 weeks it took. We were very busy after the New Year and as a result were unable to offer this option. November, December & part of January are generally the only times when we are unable to offer the faster service.

Excllent service curtains very well made
5.00
Excellent

We're very happy with the service. Good product at a good price delivered on time. Can't ask for more.
5.00
Excellent

Curtains nicely made, pleased with material and standard of work.
Item arrived just "within 4 weeks". Questions were answered quickly but lack of an actual delivery date was frustrating.
Delivered in a SOFT cardboard box, predictably SQUASHED and BURST OPEN in transit FLIMSY box NOT SUITABLE: STRONG box needed + SEALED waterproof cover for delicate content to avoid soiling/spoiling
4.00
Good

Curtains Made Simple replies: 07/03/2016
Thank you for your feedback. I am very sorry that the box was squashed and burst open in transit. The boxes are more than suitable and it seems that it was mishandled by the courier. All of our products are put in clear polythene before going inside the box. So in the unlikely event of the box coming open they will be protected.

Unbelievably helpfull
5.00
Excellent

Curtains Made Simple were are delight with whom to do business. Apart from the fact that the curtains are totally stunning, the overall customer service is excellent. Very friendly and helpful. A very "user friendly" company with whom to do business. Highly recommend
5.00
Excellent

Very satisfied.
5.00
Excellent

I ordered a roman blind which was made to a very high standard. I am extremely pleased with the quality and would definitely recommend the company. It was delivered within delivery time quoted too.
5.00
Excellent

Very Satisfied. Material arrived very quickly, within a few days of ordering. Very helpful staff when I rang with a query.
I would use this company again.
5.00
Excellent

So pleased with my blind, beautifully made and a perfect fit. Will certainly use your service again.
5.00
Excellent

My wife and I were very pleased with the curtains and most impressed with the company’s very high standard of craftsmanship. We recommend the company, unreservedly, to any new customers.
4.67
Excellent

Curtains Made Simple customer reviews

Curtains Made Simple

Curtains Made Simple was certified by Trusted Shops on 23/11/2012.

Contact
UNIT 18, Standingford House, 26 Cave Street
OX4 1BA Oxford
United Kingdom
info@curtainsmadesimple.co.uk
Curtains Made Simple

Owner
CURTAINS MADE SIMPLE LIMITED
UNIT 18, Standingford House, 26 Cave Street
OX4 1BA Oxford
United Kingdom
Trade register
Companies House Company No. 06690197
Authorized representative
Will Stanley
More information about the Trusted Shops customer reviews
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