Certificate for Curtains Made Simple

No. XB37EB18CCAC32A0B80A2CBE28988B6B7
 

Approved on
23/11/2012
Valid until
22/11/2016
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

406 reviews


4.77

Excellent

4.77 /5.00

Rating categories

Delivery 4.64
Goods 4.89
Customer service 4.80


Overall rating 4.77
The score is calculated based on the 147 Trusted Shops reviews collected in the last 12 months. Since registration, a total of 406 review have been collected.

Customer reviews

   
Excellent service
4.67
Excellent

Excellent service order arrived complete and very quickly. I will definitely use Curtains made Simple again.
5.00
Excellent

Great choice of fabric and cushions. And lovely cushions when they arrived. Would recommend
4.67
Excellent

The fabric is beautiful, delivery was very fast. Customer service excellent. Will use again.
5.00
Excellent

Beautifully made curtains as usual. Love your selection of fabrics.
5.00
Excellent

I already commented on another order that the notification of delivery could be better but the curtains themselves are perfect.
4.33
Good

Yes- the curtains are fantastic.
5.00
Excellent

Very happy with my delivery. Easy ordering and speedy delivery. Will definately use this website again. Thankyou
5.00
Excellent

We haven't hung the blind yet as we plan to decorate the room first but the delivery service is deeply unsatisfactory. To get an email the day before you intend to deliver the item is ridiculous for working people. I have received another email today telling me about a delivery tomorrow This is not a modern service.
1.00
Very Poor

Curtains Made Simple replies: 11/05/2016
Thank you for your feedback. I am sorry you were unhappy with the lack of notice regarding delivery. Most internet retailers email the day before delivery. We use Parcel Force who SMS/Text you on the morning of delivery, offering you the option of having your parcel left with a neighbour or at the nearest post-office. They also send a further text 90 minutes before the expected delivery time.

Great
Thank you
5.00
Excellent

So happy with our beautiful curtains, have ordered for both our sons bedrooms. Can't recommend these guys enough. Will definitely keep ordering from Curtains Made Simple Thank you
5.00
Excellent

Great service
5.00
Excellent

Excellent quality and workmanship. No hesitation in using this company again for next set of curtains
5.00
Excellent

I LOVE, LOVE, LOVE the fabric I am so very glad that you were able to ship to the US Thank You so very much Kay Cynova
5.00
Excellent

The curtains were fantastic and it was wonderful to find a company that would make curtain with your choice of fabric for a competitive price. Will be using this company again - really impressed with the finished product - thank you.
5.00
Excellent

We are really pleased with our curtains. They have been beautifully made. We chose to have pleated tops and I was curious initially on how I was going to hang them? Eventually I found the hanging 'pins' in the box. This took a little time to measure and fix, but the results are worth it. However not enough pins included to add to the ends - hence 4 stars.
4.67
Excellent

Excellent service and price
5.00
Excellent

The samples of curtain fabric arrived much quicker than I expected. They also sent a decent sized piece of fabric rather than the very small pieces that some companies send. Would use again.
5.00
Excellent

I ordered from Germany and everything was fine
5.00
Excellent

Really pleased with the whole process...easy to use website...ordering made simple. Good choice of material...reasonable value. Blind arrived within 4 weeks as stated. Good quality product that had easy to read fitting instructions. Would shop with curtains made simple again. Have already recommended to a friend
5.00
Excellent

I was delighted with my new curtains. These are the second set you have made for me and I am recommending you to my friends.
5.00
Excellent

Two lovely pairs of curtains received received within the quoted time for delivery. Would recommend this company to anyone considering buying made to measure on line.
5.00
Excellent

Most happy with my curtains Very professional and friendly customer service. Will definately buy all my curtains here in the future.
5.00
Excellent

Very satisfied with recent curtain purchase. I made a mistake with the measurements initially and they were quick to resolve the issue with no fuss. Would recommend to others.
5.00
Excellent

Beautifully made and look stunning in the reception area of my B&B. Thank you so much for your lovely work. Amanda
5.00
Excellent

Order received very quickly - thank you.
5.00
Excellent

1st class service Would def use again
5.00
Excellent

very happy with the fabric, the wrapping and delivery.
would certainly use again
5.00
Excellent

Super fast service many thabks
5.00
Excellent

We are more than satisfied - after a bit of a hiccup with the chosen fabric - quickly sorted - we have just put up our curtains and blind.They are a real wow factor in our living room and look beautiful. Had a bit of a struggle with the hooks but eventually mastered them. Cannot fault your team - will definitely use again, you have such a variety of makes and your prices are competitive. Great
5.00
Excellent

The second set of curtains I've ordered from Curtains Made Simple. Great service both times.
5.00
Excellent

I have had 6 pairs of curtains made up by Curtains made simple and will continue to use them for the rest of my curtains. They are very professional on the administration side of things, sparing no pains to reach customer satisfaction. The quality of finish is superb and exact.
The delivery is a little slow I admit,also the packaging and postage has much to be desired. However I would recommend.
4.67
Excellent

I ordered curtain samples which arrived quicker than I expected but the best thing was that they sent a decent sized piece. It's so frustrating when you get a tiny piece of fabric to try and choose fabric with. Well done Curtains Made Simple. I'll definitely order from you.
5.00
Excellent

Totally satisfied - will use Curtains Made Simple again.
4.33
Good

Easy to use web site, bedroom curtains delivered on time and they look great. We immediately ordered new curtains for the living room - that has to be the best reference you can give.
5.00
Excellent

Unfortunately the item l needed to purchase was unavailable. But they were efficient in informing me. Therefore l cannot rate delivery or goods but customer service was Efficiant.
5.00
Excellent

Everything was perfect
5.00
Excellent

Really pleased with our blind. This is the third one we have had made with Curtains Made Simple. All are so easy to fit (within 10 minutes) and look very good. Delivery arrangements of the last two blinds could be improved on but I think this is in hand.
4.33
Good

Great value and beautifully made curtains.
5.00
Excellent

excellent despatch time, interaction via the email with was immediately actioned, material excellent price
5.00
Excellent

Curtains Made Simple customer reviews

Curtains Made Simple

Curtains Made Simple was certified by Trusted Shops on 23/11/2012.

Contact
UNIT 18, Standingford House, 26 Cave Street
OX4 1BA Oxford
United Kingdom
info@curtainsmadesimple.co.uk
Curtains Made Simple

Owner
CURTAINS MADE SIMPLE LIMITED
UNIT 18, Standingford House, 26 Cave Street
OX4 1BA Oxford
United Kingdom
Trade register
Companies House Company No. 06690197
Authorized representative
Will Stanley
More information about the Trusted Shops customer reviews
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with Curtains Made Simple in their own words.

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5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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