Certificate for onlineprinters.com

No. XB11851F49794A881A9199EB99D204FEC
 

Approved on
06/05/2009
Valid until
05/05/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for onlineprinters.com



Good

4.33/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 30 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 333 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
05/12/2017
Date of order
05/12/2017
05/12/2017
All perfect. Keep the good job
5.00
Excellent

Date of publication
24/11/2017
Date of order
15/11/2017
24/11/2017
GREAT
5.00
Excellent

Date of publication
12/11/2017
Date of order
10/11/2017
12/11/2017
Very good quality. I will be back again. All recommendations.
5.00
Excellent

onlineprinters.com replies: 13/11/2017
Thank you for your feedback. We look forward to your next order. Warm regards, Your Onlineprinters Team

Date of publication
26/10/2017
Date of order
26/10/2017
26/10/2017
great
5.00
Excellent

Date of publication
25/10/2017
Date of order
25/10/2017
25/10/2017
Shipping to Slovenia should be lower.
5.00
Excellent

Date of publication
08/10/2017
Date of order
08/10/2017
08/10/2017
I love ordering stuff from you. Amazing quality, cheap prices and very fast delivery. I have just problem with paying for delivery to Slovakia. Our neighbors Czech have delivery for free and we don't
4.33
Good

onlineprinters.com replies: 09/10/2017
Thank you for your feedback. We look forward to your next order. Warm regards, Your Onlineprinters Team

Date of publication
27/09/2017
Date of order
27/09/2017
27/09/2017
Nice flag
5.00
Excellent

Date of publication
08/09/2017
Date of order
08/09/2017
08/09/2017
I have yet to receive my order and am getting no contact from this company or the delivery company. I contacted Online printers by email - no response. I contacted DPD Ireland by phone - they could not help. I contacted DPD Germany by email - no response. I contact DPD parcel centre of last scan - no response. I had to contact DPD customer service by phone (the cost of this call is yet known)
1.00
Very Poor

onlineprinters.com replies: 11/09/2017
Thank you for your feedback. Please do not hesitate to contact our customer service if you have questions about your delivery. Warm regards, Your Onlineprinters Team

Date of publication
24/08/2017
Date of order
24/08/2017
24/08/2017
Very easy to order, good products. Recommended
4.67
Excellent

Date of publication
24/08/2017
Date of order
24/08/2017
24/08/2017
I'm very happy. Good quality.
5.00
Excellent

Date of publication
30/06/2017
Date of order
30/06/2017
30/06/2017
The delivery company you use in Finland is the worst. Nordpost fails to delivery on time, they don't call when they are delivering the product. Sometimes they don't even try to - they just send txt message that i have to pick it up from some shady pickup point very far. They cannot be contacted, they don't give straight phone number for that. And the one they do give, never answers, same withemail
3.67
Good

onlineprinters.com replies: 03/07/2017
Thank you for your feedback. We are constantly seeking to improve the quality of our customer service and are glad that you contacted us. Warm regards, Your Onlineprinters Team

Date of publication
21/06/2017
Date of order
21/06/2017
21/06/2017
Ordering is straight forward, quick.
Quality is excellent.
I have recommended Onlineprinters to many colleagues in Finland.
5.00
Excellent

Date of publication
08/06/2017
Date of order
08/06/2017
08/06/2017
Products done to high standard, delivered on time, very happy with service
5.00
Excellent

Date of publication
06/06/2017
Date of order
06/06/2017
06/06/2017
Excellent
5.00
Excellent

Date of publication
02/06/2017
Date of order
02/06/2017
02/06/2017
It has been an excellent experience printing from onlineprinters.com.
The quality is excellent and delivery is timely.
5.00
Excellent

onlineprinters.com replies: 06/06/2017
We are glad that we could convince you. We look forward to your next order. Warm regards, Your Onlineprinters Team

Date of publication
31/05/2017
Date of order
31/05/2017
31/05/2017
delivery was on time and without any complaints.
the alignment of the print with die cut of rounded corners was a bit out, stickers showing white border on parts of the sticker. will not be too much a problem as they will be used on a white background.
colours are true to design and constant
4.67
Excellent

Date of publication
19/05/2017
Date of order
19/05/2017
19/05/2017
fast and good (200 affiches A2)
5.00
Excellent

Date of publication
05/05/2017
Date of order
05/05/2017
05/05/2017
Very happy
5.00
Excellent

Date of publication
18/04/2017
Date of order
18/04/2017
18/04/2017
Quality Service was rendered and delivered

Thanks
5.00
Excellent

Date of publication
13/04/2017
Date of order
13/04/2017
13/04/2017
Thx
5.00
Excellent

Date of publication
07/04/2017
Date of order
24/03/2017
07/04/2017
Good print quality. Fast delivery.
5.00
Excellent

Date of publication
31/03/2017
Date of order
31/03/2017
31/03/2017
Tried to change my phonenumber on earlier order, got an answer on a totally different subject.
3.00
Fair

onlineprinters.com replies: 03/04/2017
Thank you for your feedback. We are constantly seeking to improve the quality of our customer service and are glad that you contacted us. Warm regards, Your Onlineprinters Team

Date of publication
10/03/2017
Date of order
10/03/2017
10/03/2017
We ordered 3K brochures and paid in full, they asked by email to supply and extra page otherwise the print would not go ahead , strange we thought but did it. The brochures came and we identified that the pages were all out of sync . We had to submit a claim online and the reply back was that we could have £500.00 off our next purchase, customer service very poor,no joy of refund and no contact
1.00
Very Poor

Date of publication
08/03/2017
Date of order
08/03/2017
08/03/2017
perfect
5.00
Excellent

Date of publication
20/02/2017
Date of order
20/02/2017
20/02/2017
The overall online ordering systems is Great.

The overall production material was not to a good standard. I may understand that cost might be involved, however I believe more explanation of paper material and advice and proof before printing is really need to be considered.

Thank you
3.00
Fair

Date of publication
17/02/2017
Date of order
17/02/2017
17/02/2017
My order was not as I had ordered, and I had to spend almost two hours with two co workers chopping off the staples, refolding and restapling my order. Very frustrating. This was after having to re-order my order 3 or 4 times. When I called customer service they told me there was nothing they could do.

We were looking for a new printer, but onlineprinters won't be who we use ever again.
1.67
Poor

onlineprinters.com replies: 20/02/2017
Thank you for your feedback. Please do not hesitate to contact our customer service if you have questions about our products and data requirements. Kind regards, Your Onlineprinters Team

Date of publication
14/02/2017
Date of order
14/02/2017
14/02/2017
please enable multiple orders in one shipping
4.00
Good

Date of publication
08/02/2017
Date of order
08/02/2017
08/02/2017
They know that we know they are good, that's why they keeping crappy delivery.
No really, please allow combining more orders in one shippment
4.00
Good

onlineprinters.com replies: 09/02/2017
Thank you for your feedback. Please do not hesitate to contact us if you have questions regarding our delivery. Warm regards, Your Onlineprinters Team

Date of publication
02/02/2017
Date of order
02/02/2017
02/02/2017
Good work
5.00
Excellent

Date of publication
25/01/2017
Date of order
25/01/2017
25/01/2017
Perfekt
5.00
Excellent

onlineprinters.com customer reviews

onlineprinters.com

Print simply online!

onlineprinters.com was certified by Trusted Shops on 06/05/2009.

At Onlineprinters GmbH, we take pride in printing our products in our own state-of-the-art facilities. Printed materials such as flyers & leaflets, postcards, folders, brochures, posters, letterheads, business cards, catalogues, advertising systems, and much more, are available in high-quality offset and brilliant digital printing quality.

Contact
Rudolf-Diesel-Straße 10
91413 Neustadt a. d. Aisch
Germany
Tel: +49 9161 6209801
Fax: +49 9161 89892000
service@onlineprinters.com
onlineprinters.com

Owner
Onlineprinters GmbH
Rudolf-Diesel-Straße 10
91413 Neustadt an der Aisch
Germany
Trade register
Amtsgericht Fürth HRB 11487
Authorized representative
Dr. Michael Fries (CEO), Dirk A. Müller (CFO), Christian Würst (CCO)
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with onlineprinters.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.