Certificate for onlineprinters.com

No. XB11851F49794A881A9199EB99D204FEC
 

Approved on
06/05/2009
Valid until
05/05/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for onlineprinters.com



Good

4.44/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 59 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 303 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I was very satisfied with the service and am already recommending you to everyone:)
5.00
Excellent

onlineprinters.com replies: 12/12/2016
Thank you for your feedback. We are glad that you are satisfied with our service and quality. We are looking forward to your next order. Warm regards, Your Onlineprinters Team

every time 100 satisfaction
5.00
Excellent

Impossibility of stacking two or more orders in one shipment sucks.
4.33
Good

I am very satisfayed.Piece of art my rond postcard.I will continued to print next year my photos with you and my postcards will travel all world.
I wish you Merry Christmas to all
Eugen MIHAI-Bucharest
Romania
5.00
Excellent

Great Artwork
4.67
Excellent

very satisfied

Timely delivery, good quality printing. customer care
5.00
Excellent

onlineprinters.com replies: 02/11/2016
Thank you for your positive review. We look forward to your next order and to welcoming you once again in our Online Shop. Your Onlineprinters Team

As always we were very satisfied with the delivery.
5.00
Excellent

Absolute satisfaction in terms of speed, pricing and quality.
5.00
Excellent

Everything was Ok.
5.00
Excellent

Ok Thanks a lot
4.00
Good

Thank you very much Great service and qualitative products
5.00
Excellent

AWESOME AS ALWAYS
5.00
Excellent

A great company to work with. Fantastic results, my client was very happy. Thank you.
5.00
Excellent

Your services at printing and shipping are much similar to other online printing companies but you guys suck big time at your refund duration when a printing is cancelled.
3.33
Fair

Assistenza al telefono è pari zero, anzi dopo mille volte che gli chiami e mettono giù alla fine quando hai perso le speranze ti rispondono e poi ti mettono giù di nuovo, in poche parole non risolvi niente.
Service Tel. equals zero, even after a thousand times that call and put down at the end when you've lost hope they answer and then they put you down again, in a nutshell do not solve anything.
1.00
Very Poor

onlineprinters.com replies: 22/08/2016
Thank you for your feedback. Please do not hesitate to contact our customer service if you have questions about our products. Warm regards, Your Onlineprinters Team

Delivery was excellent by DPD courier 1000 A6 economy flyers for 11.54 including delivery there was no delivery charge amazing price and quality of paper excellent glossy paper .I did IBAN transfer on 28th July 2016 and order received on 8th August 2016 excellent price and really good response for IBAN transfer .It arrived in 8 working days from Germany I reckon thats really good considering price
5.00
Excellent

onlineprinters.com replies: 09/08/2016
Thank you for your feedback. We are glad that you are satisfied with our service and quality. We are looking forward to your next order. Warm regards, Your Onlineprinters Team

All arrived as expected and within the expected date.
4.67
Excellent

onlineprinters.com replies: 08/08/2016
Thank you for your feedback. We look forward to your next order. Warm regards, Your Onlineprinters Team

Thank you
5.00
Excellent

Handling and delivery were smooth and good. The only surprise was the slightly different colour of our cards
4.67
Excellent

Havent received goods and the delivery date passed over 4 days ago
1.67
Poor

onlineprinters.com replies: 21/07/2016
Thank you for your feedback. Please do not hesitate to contact us if you have questions regarding our delivery times. Warm regards, Your Onlineprinters Team

Super Qualität immer wieder gerne...
5.00
Excellent

Excellent quality product that arrived before the expected date and was incredibly cheap for what you get. i will definitely be using this service again.
5.00
Excellent

I not received any answer on this request.Why? Reference ID
181467188627258 25 of cards I received bent I sent photo to yours and was all cards was one bad finish Reference ID
71467111808760.I receive only on voucher of 30 euro because all cards was bad cutting but isn't to much for me because all cards have problems ;-(
2.00
Poor

onlineprinters.com replies: 11/07/2016
Thank you for your feedback. Our quality management will contact you shortly to resolve this issue with you. Kind regards, Your Onlineprinters Team

- Deliveryprocess took too long, no information about the exchangerate problem, missing documents from onlineprinters at the borders and at the end you recieve scrapped boxes...
- Goods are okay - not all look like they should look - some are scrapped from the bad delivery.
- CS: Spending hours for nothing. I got the product here before you get an answer...its just like: " We have to check etc.
1.67
Poor

onlineprinters.com replies: 05/07/2016
Thank you for your feedback. Our quality management will contact you shortly to resolve this issue with you. Kind regards, Your Onlineprinters Team

Top quality, top prices.
5.00
Excellent

Product was as submitted. Very pleased.
5.00
Excellent

Thank you very much for helping us to effect the order.
5.00
Excellent

Excellent
5.00
Excellent

TERRIBLE SERVICESHIPPING EXTREMELY LATE AND ONCE RECEIVED THEY WERE CUT OFFI CAN IMAGINE A WORST SERVICEWANT MY MONEY BACKREFUND NOW
1.00
Very Poor

onlineprinters.com replies: 23/05/2016
Thank you for your Feedback. We are glad that we were able to resolve this issue with you and look forward to your next order at Onlineprinters. Your Onlineprinters Team

The printed Items have low quality.
3.00
Fair

Alles bestens. Vielen Dank
5.00
Excellent

Everything worked great. Will definitely buy again.
5.00
Excellent

Stickers lack overlaps of the base layer, which makes them extremely difficult to separate from the base. Another option is that the base is pre-cut. But that, too, is not the case here. About 20 are destroyed while trying to separate the sticker from the base.
4.00
Good

We were very pleased with the goods and the delivery times.
Thank you
5.00
Excellent

Thank you for your good work
5.00
Excellent

Really satisfied Excellent.
5.00
Excellent

War alles in Ordning
4.00
Good

not happy with the way our flyers were cut: crop marks were disregarded, the cutting is inaccurate
4.00
Good

I am truly satisfied both for the delivery timing and the quality of the prints.
5.00
Excellent

Yes
5.00
Excellent

onlineprinters.com customer reviews

onlineprinters.com

folders, brochures, flyers and business cards

onlineprinters.com was certified by Trusted Shops on 06/05/2009.

Onlineprinters GmbH is a manufacturer and finishing company for printed matters such as folders, business cards, flyers, brochures, postcards, posters, stationeries and catalogs. The production of those printed materials is processed exclusively by high quality offset and digital printing.

Contact
Rudolf-Diesel-Straße 10
91413 Neustadt a. d. Aisch
Germany
Tel: +49 9161 6209801
Fax: +49 9161 89892000
info@onlineprinters.com
onlineprinters.com

Owner
Onlineprinters GmbH
Rudolf-Diesel-Straße 10
91413 Neustadt an der Aisch
Germany
Trade register
Amtsgericht Fürth HRB 11487
Authorized representative
Dr. Michael Fries (CEO), Dirk A. Müller (CFO)
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with onlineprinters.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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