Certificate for lightingdeluxe.com

No. XB0F3C849D74A720F00FE76C3214E0427
 

Approved on
29/08/2013
Valid until
28/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for lightingdeluxe.com



Excellent

4.53/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 17 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 144 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
This is my one stop shop for lighting
5.00
Excellent

Quick and easy transaction
5.00
Excellent

Quick and easy transaction
5.00
Excellent

Helped me solve a problem expeditiously, efficiently, courteously and at reasonable cost. Item requested was exactly as specified and arrived all the way from Spain to California as predicted, well packaged and in good shape.
5.00
Excellent

Good price, great products
4.00
Good

Customer service was very easy to deal with - they responded to email poromply.

Sue
5.00
Excellent

Delivery service was very bad - not acceptable. On two days our nanny waited at home, she did not even hear the doorbell ring. Fedex just left a note downstairs. She has now used two mornings for the package and we still do not have it. I can mot ask her to stay for a third morning. Unacceptable
1.00
Very Poor

lightingdeluxe.com replies: 18/04/2017
We are really sorry to hear that. Regrettably we don't have that much influence on Fedex, which is just our carrier regarding the delivery. We deeply apologize for this inconvience.

Bought "Open Box Sale" with reduced price. Package missing assembly instructions (I'd expect those to be included?). Otherwise product was fine and delivered real quick.
5.00
Excellent

Everything was delivered very fast, thanks
5.00
Excellent

Excellent
5.00
Excellent

Very god service. Great communication re delivery. Pricing was good as well especially with free worldwide shipping. Would definitely recommend and would use again.
4.67
Excellent

Everything has been excellent. Thanks a lot for your service and your time
5.00
Excellent

Great product and very friendly customer service.
5.00
Excellent

Good shop
3.67
Good

Beatiful lamps, excellent customer service
4.33
Good

Janka was a joy to work with, very patient, answered all my questions, and followed up meticuously on order changes. Prices and shipping were VERY REASONABLE, the best on the internet, and they didnt sit around on my order but rather processed it for shipment quickly. LightingDeluxe: Now my #1 source for lighting and fine accessories Very happy to have found them.
5.00
Excellent

Satisfied with your web site
4.33
Good

lightingdeluxe.com customer reviews

lightingdeluxe.com

Lighting, Design, Light Planning

lightingdeluxe.com was certified by Trusted Shops on 29/08/2013.

Contact
Flösserstr. 19a
01139 Dresden
Germany
schaer@lightingdeluxe.com
lightingdeluxe.com

Owner
Lichtkultur GmbH
Flösserstr. 19a
01139 Dresden
Germany
Trade register
Amtsgericht Dresden HRB 16513
Authorized representative
Daniela Schär
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with lightingdeluxe.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.