Certificate for lightingdeluxe.com

No. XB0F3C849D74A720F00FE76C3214E0427
 

Approved on
29/08/2013
Valid until
28/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for lightingdeluxe.com



Excellent

4.58/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 12 Trusted Shops reviews collected in the last 12 months.
In total, lightingdeluxe.com has already collected 152 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/06/2018
Date of order
25/06/2018
25/06/2018
Great prices on European lighting. Was worried about it getting shipped to the US, but everything was packed super safely and everything arrived in pristine condition.
5.00
Excellent

Date of publication
14/06/2018
Date of order
14/06/2018
14/06/2018
they are very efficient and do through follow up with the customer. I am happy to recommend them.
5.00
Excellent

Date of publication
07/06/2018
Date of order
07/06/2018
07/06/2018
Perfect Many thanks
Happy
5.00
Excellent

Date of publication
04/05/2018
Date of order
04/05/2018
04/05/2018
Communication was great and the goods arrived as they indicated they would in the great secure condition. I just ordered another purchase. Thank you
5.00
Excellent

Date of publication
23/03/2018
Date of order
23/03/2018
23/03/2018
Good morning
I received the Berenice lamp but the UV protection glass is missing.
Could you send it to me?
Best regards
Fernanda Costa
5.00
Excellent

Date of publication
28/02/2018
Date of order
26/02/2018
28/02/2018
Delivery time 3 weeks later than expected
3.00
Fair

Date of publication
13/02/2018
Date of order
13/02/2018
13/02/2018
I am very pleased with both the product and with the entire process of placing an order with Lightingdeluxe. My rep has been very responsive and helpful.
5.00
Excellent

Date of publication
18/12/2017
Date of order
18/12/2017
18/12/2017
Received damaged merchandise, cant get customer service for 5 days.
2.00
Poor

lightingdeluxe.com replies: 03/01/2018
We regret that some of the items were received damaged and we apologize for the inconvenience caused. Due to technical problems, we received the damage report with delay. We then took immediatly care of this matter and arranged for delivery of the respective replacement which will be shipped as soon as provided from the manufacturer.

Date of publication
27/11/2017
Date of order
26/11/2017
27/11/2017
This is my one stop shop for lighting
5.00
Excellent

Date of publication
07/11/2017
Date of order
07/11/2017
07/11/2017
Quick and easy transaction
5.00
Excellent

Date of publication
07/11/2017
Date of order
07/11/2017
07/11/2017
Quick and easy transaction
5.00
Excellent

Date of publication
20/08/2017
Date of order
20/08/2017
20/08/2017
Helped me solve a problem expeditiously, efficiently, courteously and at reasonable cost. Item requested was exactly as specified and arrived all the way from Spain to California as predicted, well packaged and in good shape.
5.00
Excellent

lightingdeluxe.com customer reviews

lightingdeluxe.com

Lighting, Design, Light Planning

lightingdeluxe.com was certified by Trusted Shops on 29/08/2013.

Contact
Flösserstr. 19a
01139 Dresden
Germany
schaer@lightingdeluxe.com
lightingdeluxe.com
Owner
Lichtkultur GmbH
Flösserstr. 19a
01139 Dresden
Germany
Trade register
Amtsgericht Dresden HRB 16513
Authorized representative
Daniela Schär
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with lightingdeluxe.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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