Excellent pipe, well packed and received in pristine condition. However, for unknown reasons, Havana House waited a whole week before sending it out.
2021-10-07T08:24:22Z 15 days ago
Easy peel labels should be used to remove from box
2021-10-06T14:50:47Z 15 days ago
2021-10-05T15:07:53Z 16 days ago
i have sent emails and phoned becouse of a missing item till i get to talk to some one personely over my order i have sent you proof but have not had any response in to weeks this matter has to be sorted your land line number is not working and mobile is answer machine only if i do not here from you soon i will take this matter further. .yours brian
I like hassle free shopping and unfortunately that was not my experience.
Not being able to get through on the phone, and WhatsApp also not being monitored do not earn good reviews. In addition, I should be scoring even less. I say this because the price was wrong to start with, corrected when I inquired and back to the full price again for some reason. I had to order a day late, as a result.
Second time order was wrong. First time wrong cigar excellent response to replace. Second time all cigars right excellent delivery but did not deliver pipe tobacco and no response on whats app or email I had to phone twice to resolve problem.
2021-09-08T09:52:07Z 1 month ago
On time delivery. Good products
2021-09-07T12:08:24Z 1 month ago
Huge price increase in August. After two years of purchases I'm looking for another supplier.