Excellent pipe, well packed and received in pristine condition. However, for unknown reasons, Havana House waited a whole week before sending it out.
2021-10-07T08:24:22Z 12 days ago
Easy peel labels should be used to remove from box
2021-10-06T14:50:47Z 13 days ago
2021-10-03T20:38:23Z 15 days ago
2021-10-03T14:00:44Z 16 days ago
I ordered Condor White Blended Pipe Tobacco 50gm x 3
Instead I received a (non-Condor) 'Golden Blend's' (Poschil Tabak')
This is unacceptable.
2021-09-30T18:02:12Z 18 days ago
Items were never received/lost by Royal mail. Very hard to get a reply from customer services and did not provide tracking number details of replacement shipment after asking twice for it. Eventually received replacement nearly 20 days after originally ordering. On the plus side the cigars were of fantastic.
2021-09-30T09:22:08Z 19 days ago
Very good at keeping one in the picture
2021-09-29T12:47:39Z 20 days ago
I like hassle free shopping and unfortunately that was not my experience.
Not being able to get through on the phone, and WhatsApp also not being monitored do not earn good reviews. In addition, I should be scoring even less. I say this because the price was wrong to start with, corrected when I inquired and back to the full price again for some reason. I had to order a day late, as a result.